brillen.com Reviews 

234
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I arrived well early, expecting to kill time, was seen there and then, done and dusted before my original appointment time. Well impressed with system, premises, and staff. Price of spectacles is... See more

Rated 1 out of 5 stars

Very much disappointed with the service. Staff at (Ilford store) store are not only incompetent but also don't have basic ethics of customer service. I tried to find contact details I.e email address... See more

Rated 5 out of 5 stars

I've been wearing progressive lens glasses for 20 years. I've paid top $ at OMD, vision chains and Walmart. The glasses I got last year are without doubt the best vision glasses I have ever been presc... See more

Rated 1 out of 5 stars

(1) Not sure the frame chosen is the one used to prepare glasses. (2) Tint applied is NOT proper Transition as lens change very slightly in sunshine to a brighter colour which hurts my eyes. The gl... See more

Company details

  1. Health & Medical

Information provided by various external sources

Quality eyewear at a great value!


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3.1

Average

TrustScore 3 out of 5

234 reviews

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3.1

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(234)

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Rated 3 out of 5 stars

My wife and I a little disappointed

My wife and I a little disappointed. We were anticipating a good deal, but when all costs were factored in, our glasses were as expensive as usual. We're about equally frustrated with the quality of the frames, which tend to want to fall off your face if you lean over, but my wife, especially, had to have her lenses redone once in order to get the prescription correct. I was anticipating German quality excellence, so it's a bit disappointing.

May 5, 2021
Rated 1 out of 5 stars

My glasses did not work for me at all. Terrible service from the Asian man in Chino Hills California. I would definitely never refer anyone to this place

Went to get my glasses I don't think it was even my prescription. Had a different last name on it but he said they were mine. I went back to the Asian man and told him that I could not see out of them that everything was distorted and his way of saying well you're the one that give me the prescription.He did absolutely nothing about it never once wore the glasses more than 5 minutes.I went and spent $500 at a regular eye doctor and got myself a pair of progressive lenses with non glare which is what I requested from him. It was a waste of money and he never offered to do anything to fix the problem.I definitely will never refer anyone to him.

May 5, 2021
Rated 5 out of 5 stars

excellent company!

I was a bit hesitant about them since my original appointment was before covid and the business they sent me to was closed for an emergency. I called brillen because I not only took the day off for this appointment but also paid for parking before heading over. It was really inconvenient.

They contacted me offering me a better discount than I originally had and sent me to another location. That guy was amazing.

I love my brillen progressive glasses. would highly recommend for low price and decent quality.

May 5, 2021
Rated 5 out of 5 stars

Excellent Value!

I have several pairs of Brillen eyewear and I find the brand to be an excellent value. The lenses are durable and my eyesight is great with them.

May 5, 2021
Rated 5 out of 5 stars

Great Quality & Great Price!

Probably the best lenses I’ve ever purchased. They are crystal clear, seem almost indestructible, and are a tremendous value compared to other high-end options.

May 5, 2021
Rated 1 out of 5 stars

if I could give negative stars

if I could give negative stars, I would, because I paid for glasses that I never got. The first glasses came with incorrect prescription, so they were sent back to get corrected, & then I never received anything.

I texted & emailed Brillen many times with no response. The optometrist said they stopped using Brillen due to so many problems. So I am out of $$ for nothing!

May 5, 2021
Rated 3 out of 5 stars

I was really excited to try these…

I was really excited to try these lenses. Unfortunately, it wasn't the experience I expected. First, the available frames we're to big at the preferred optical. I'm still having problems them sliding if my face. This were my first tri-lenses, I understand there is a getting used to them period, but they were any different than other lenses. The lenses themselves get dirty easily. Keeping them clean us a hassle. I've had better lenses in that respect. Overall I was not impressed.

May 5, 2021

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