My order was delivered with care but unfortunately the chocolate panettone was wet and soggy from a melted sugar crust, making it sticky and unpleasant. I emailed and in under 2 hours, had an apology,... See more
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Such a good quality products from real Spain! I didn’t know Brindisa has their own shop and discovering it has been a game changer. Spanish nostalgia is solved now for us Spanish living abroad. Fair p... See more
Company replied
Love all the products at Brindisa, we have been fans for years, the quality is fabulous and I could spend ages on the site. I find it really inspiring and it always makes me want to visit the places t... See more
Hello Monika The service from your company, especially Christian, was great, and the products, Serrano ham, various pulses, and gespacho were excellent. Unfortunately, we had serious issues with... See more
Company replied
Company details
Written by the company
The True Taste of Spain. Brindisa have been importing the very best ingredients from Spain for over 30 years, helping put Spanish gastronomy on the map here in the UK. Influenced by founder and owner Monika Linton’s early years on Spain’s Eastern coast, Brindisa is a celebration of the varied cultures, landscapes and above all, the exceptional foods of Spain. Shop online at brindisa.com for ham, cheese, olive oil and more delivered to your door. Please note Brindisa Ltd are the wholesalers of Spanish foods. For reviews relating to our restaurants, please visit our sister company, Brindisa Kitchens.
Contact info
9b Weir Road, SW12 0LT, London, United Kingdom
- 02087721600
- contact@brindisa.com
- brindisa.com
Good service
Good service, I required a delayed delivery and it happened.
The recipe was underwhelming, squid with ardina beans, so added chorizo to give it some oomph!
September 29, 2024
Had a good shopping experience with…
Had a good shopping experience with Brindisa and will be putting more orders in, great delivery service
October 26, 2024
Excellent products!
Excellent products!
Wish they were closer to me tbh but everything was shipped beautifully and super-fast. Will deffo be a regular customer - have already recommended to people!
September 27, 2024
Love all the products at Brindisa
Love all the products at Brindisa, we have been fans for years, the quality is fabulous and I could spend ages on the site. I find it really inspiring and it always makes me want to visit the places the products are from, it all feels so carefully curated but incredibly efficient and well packaged, this time I also purchased Monica’s book and there is so much information and knowledge and inspiring travel stories that I am savouring each page! I am only on page 15! Absolutely fabulous! Amazing Brindisa team!
October 25, 2024
Brilliant .The service was good and…
Brilliant .The service was good and products arrived well insulated and on time courier had given .As for the products the cheese was just as good as I expected and the acorn fed ham 5 star.I will be ordering again for Christmas.
October 25, 2024
Amazing great quality food
Amazing great quality food, delivered really quickly, highly recommend will definitely be using again soon.
September 26, 2024
Fabulous products and efficient service…
Fabulous products and efficient service and delivery
October 23, 2024
It was a particularly personal service…
It was a particularly personal service with a note re my husband’s recent death and much helpfulness with my order. As usual the products are brilliant
September 23, 2024
Señorío Salchichón …
I ordered two Señorío Ibérico Salchichón and I am regretting having ordered them. One and a half of them will go uneaten. The product is very lacking in flavour and overly fatty. There are so many very good alternative Spanish Salchichón that I am at a loss to understand why Brindisa stock this product.
October 21, 2024
Reply from Brindisa
Hi there Peter
Thank you for your honest feedback. I'm terribly sorry to see that this batch of salchichon was not to it's usual flavour for you, some may have more fat content than others.
I would love to send you one free of charge from a new batch that we have in stock at the moment to see if this one is more flavoursome than the one you purchased.
If you would be happy to try this and give me honest feedback, please send me an email confirming this to contact@brindisa.com and I will take care of the rest.
Stefanie - CST
Easy ordering process
Easy ordering process. Good communication.
Unfortunately, despite ask g for the delivery to take place on Tuesday 29th November, I received a message from them saying it would be delivered on Monday 28th November ….. which didn’t happen !
It was delivered on 29th! A bit of confusion here.
Though perfectly edible, I did wonder when the tarta had been baked.
October 19, 2024
Reply from Brindisa
Thank you for the lovely review and for your continued support!
Best wishes,
Alessandra - Brindisa Team
Authentically Spanish.
Authentically Spanish.
Consistent in quality and service.
Classic favourites and fresh new arrivals.
Pretty wonderful.
September 16, 2024
Reply from Brindisa
Thank you so much for your kind words - very much appreciated!
Best wishes,
Alessandra - Brindisa Team
Very pleased with products ordered
Very pleased with products ordered; excellent texture to both the morcilla and chorizo.
September 16, 2024
Reply from Brindisa
Thank you for your feedback. So glad to hear you enjoyed our authentic Spanish treats!
Best wishes,
Alessandra - Brindisa Team
Not how I exspect a complaint to be dealt with
Well I recieved a block of cheese with a sell by date of 2023 , I then sent emails and phoned your company twice , After all this I received an email stating that it was a factory label printing error ,and if replaced would have the same date on , so would I wish to keep it as basically, the replacement would be the same
I find this a little bizarre, and also no real apology or remuneration, for my time and trouble
Brian Hand
September 16, 2024
Reply from Brindisa
Hi there Brian,
Thank you for taking the time out to leave us a review.
I'm terribly sorry you feel that this was not dealt with how you envisioned and we fell short of your expectations on this occasion. However we acted by following these steps...
Once we received your photos, these were were sent to our technical team who in turn got in contact with the suppliers immediately. The suppliers worked very quickly to cross-match the product batch numbers and identify the labelling errors. They provided us with this information and assured us all cheese with this labelling were safe to consume.
After sending you this information, I presumed all was well as you had accepted the explanation. However, you have my direct email address, please feel free to contact me if you need any further assistance regarding this matter.
Stefanie - Customer Services
Muy buen
Very attentive, fast service and highly enjoyable experience. One customer has a nut allergy and the wonderful server Valeria, helped navigate the options
October 23, 2024
Unprompted review
Reply from Brindisa
Thank you for leaving us a review - so pleased to hear you had a great experience!
Best wishes,
Alessandra - Brindisa Team
Great shopping experience
Great shopping experience, prompt delivery and customer service and amazing produce!
October 10, 2024
Reply from Brindisa
Thank you very much for taking the time to write us such a lovely review. We're very pleased to hear you had a great experience.
Best wishes,
Alessandra - Brindisa Team
Reply from Brindisa
Thank you very much for your lovely review!
Best wishes,
Alessandra - Brindisa Team
Excellent products and service
Excellent products and service - my favourite brand of chorizo delivered quickly, at a fair price. Can't ask for more...
October 4, 2024
Reply from Brindisa
Thank you for your kind words. So happy to hear that you’re enjoying the chorizo and that the service met your expectations!
Best wishes,
Alessandra - Brindisa Team
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