BringFido Reviews 415

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The customer service representative did the best thing for us. We chose the hotel we wanted and then she called them directly to make sure a room was available. Great decision because we were told upo... See more

Company replied

Rated 5 out of 5 stars

I used BringFido to find a hotel to stay in with my dog over Christmas and it was perfect, exactly what I needed from a service like this. Excellent. Sadly on the last day of my trip, tragedy... See more

Company replied

Rated 5 out of 5 stars

I've been using BringFido for 11 years for every trip I take. I never had a problem until two weeks ago. My reserved room was downgraded at a Red Roof hotel (which gets a 1 star from me). It was not a... See more

Company replied

Rated 5 out of 5 stars

Bring Fido is the first place we go to book a hotel when we are traveling with our dogs. We've never been disappointed with the service and the Pet insurance gives us peace of mind in case our high e... See more

Company replied

Company details

  1. Media Company

Written by the company

Looking for a pet-friendly hotel? How about an awesome dog park, trail or beach? BringFido is the world's leading pet travel website and the #1 trusted resource for dog owners looking for the lowdown on the best hotels, attractions, and restaurants that welcome pets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

415 reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

BringFido is my #1 go-to when looking…

BringFido is my #1 go-to when looking for a vacation rental. My fur baby is not just a pet but a member of the family and we LOVE to be able to bring him with us when we travel.

April 26, 2024
Unprompted review
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Reply from BringFido

We feel the same way! Thank you for your review.

Rated 1 out of 5 stars

Their rooms aren't even pet friendly

Gross customer service. Booked accomodation weeks ago, spent 3 hours finding a place that met my needs only to find out 3 days before the May long weekend that it isn't even pet friendly. Via email. With no alternatives. So I have to call and sit on hold for 54 minutes and counting only to be told I will either have to pay over $200 more or stay in a place with abysmal reviews that's nowhere near where I need to be. Not even an apology. I will never use them again and highly recommend no one else does unless they are checking for same day.

May 14, 2024
Unprompted review
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Reply from BringFido

It appears this all worked out in the end. This sounds like a worrisome experience at first, though! In looking into your case, I can see that the hotel misinformed us, which caused the domino effect of worrying you for nothing. When we followed up, as we always do, we clarified with someone higher up that the room you booked was totally fine and pet friendly, just as noted on BringFido. It appears that you were updated and able to stay as planned, which is a relief. Please know that we will always be your advocate in any hotel problem, and hope that you ultimately left feeling good about your reservation made through us.

Rated 5 out of 5 stars

Amazing authentic Mexican food with…

Amazing authentic Mexican food with nice cover patio! Staff is friendly and dogs are friendly.

May 10, 2024
Unprompted review
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Reply from BringFido

Thank you for sharing your experience with a restaurant you found through BringFido! Please feel free to also leave these thoughts on the property's page on our website so that other travelers can benefit from your first hand knowledge. https://www.bringfido.com/user/reviews/post

Rated 5 out of 5 stars

A must

If you are reading this you are a dog owner and this is the app you must have. Easy to use and I have gotten better hotel deals than with other booking sites. New to a place,just passing through or looking to see what's in your hometown this is the best app

May 8, 2024
Unprompted review
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Reply from BringFido

Yes!! Thank you so much for your kind review. We're thrilled to be of service.

Rated 5 out of 5 stars

Bring fido us 5 bones

Discovered being Fido when we went on our first family trip with the dog. It was immensely helpful and every place that came up was truly dog friendly

April 26, 2024
Unprompted review
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Reply from BringFido

We're so glad you found us! Thank you for your review.

Rated 5 out of 5 stars

Helped me find the perfect spot

I needed to find a restaurant where we could bring our dog while we had dinner with an out-of-town relative, in a different part of town.
I was able to find several options, and narrow it down to the right one, based on the descriptions (in this case, I needed more than just a patio table).
BringFido is the first place I go when I need a place to bring my dog.

April 25, 2024
Unprompted review
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Reply from BringFido

Thank you for always making us your first stop! We appreciate you!

Rated 5 out of 5 stars

Hospitality at its finest

Welcoming,polite,professional and helpful front staff service. Greeted us after a long exhausting car ride, offered coffee or water and recommended local restaurants. Pushed the elevator button and Held the door for us when going up to our room. We highly recommend this hotel. The rooms were very nice and clean.

April 12, 2024
Unprompted review
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Reply from BringFido

Thank you for sharing your experience with a hotel you booked through BringFido! Please feel free to also leave these thoughts on the property's page on our website so that other travelers can benefit from your first hand knowledge. https://www.bringfido.com/user/reviews/post

Rated 5 out of 5 stars

BringFido is Perfect

I have been using BringFido for several months. I am traveling with another adult, two cats, and a large old dog.

The amount of time and stress that BringFido saves me is immeasurable.

April 14, 2024
Unprompted review
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Reply from BringFido

We're thrilled you found us! Thank you for your review.

Rated 5 out of 5 stars

Great smoked meats and dog friendly!

We have found our new favourite dog friendly restaurant for our drives to Florida and back. The owners are super friendly and the smoked meats are amazing. Nice outside patio where you can have your dogs with you as you enjoy the fast and great dishes.

April 14, 2024
Unprompted review
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Reply from BringFido

That's great to hear! We're so glad we could connect you with your new favorite stop. Please do share your review of this restaurant on our website so that other travelers can benefit from your experience! https://www.bringfido.com/user/reviews/post

Rated 1 out of 5 stars

I've been in the hotel business for 8…

I've been in the hotel business for 8 years, and every hotel we've ever paid a pet fee had a maximum fee of $75- $150 for two pets. You must have decided not to do business with most pet owners by charging $200 per pet. That's what it costs to adopt a pet for goodness sake, including shots and neutering. Why would you gouge people. The cost of a urine clean up with neutralizing spray takes 2 minutes and about 10 mists. I suggest recalibrating your profits spread and quit abusing pet owners.

April 12, 2024
Unprompted review
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Reply from BringFido

This appears to be a review of a specific hotel property, rather than of our service, which connects travelers with pet friendly accommodations. BringFido does not set pet fees, nor do we collect them. Please do share your experience with any property directly on their page on our website so that other travelers will benefit from your first-hand knowledge. https://www.bringfido.com/user/reviews/post

Rated 5 out of 5 stars

Great site if you are traveling with…

Great site if you are traveling with your dogs

We regularly use the site to lookup dog friendly restaurants and hotels while we travel with our dogs

March 8, 2024
Unprompted review
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Reply from BringFido

We're so happy you found us! Thank you very much for your review.

Rated 5 out of 5 stars

BringFido: The Ultimate Companion for Dog-Friendly Adventures

BringFido is more than just a website; it's a lifeline for pet owners like me who want to explore the world without leaving our furry friends behind. As an avid traveler and proud dog parent, I can't help but sing the praises of BringFido for its unparalleled dedication to making every adventure with our four-legged companions unforgettable.

One of the standout features of BringFido is its ability to keep me informed about the latest dog-friendly destinations and activities through its innovative platform. Whether I'm planning a weekend getaway or a cross-country road trip, BringFido is my go-to resource for discovering places where my canine companion will be welcomed with open arms. From cozy cabins nestled in the mountains to trendy urban hotels, BringFido's extensive database ensures that no matter where I go, my dog is always part of the adventure.

But BringFido doesn't stop at just recommending pet-friendly accommodations. What truly sets it apart is its commitment to providing comprehensive information about activities and attractions (including restaurants, bars and more) that cater to humans traveling with their furry friends. Whether it's finding a dog-friendly beach for a day of sun and surf or locating a scenic hiking trail perfect for a leisurely stroll, BringFido has become my trusted guide for planning unforgettable experiences with my pet.

March 29, 2024
Unprompted review
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Reply from BringFido

WOW! Susan, your review made our day! Thank you for your kind words. We're beyond thrilled that you've explored so many of the ways we aim to be of service to pet parents. We're excited that you found us and look forward to assisting on many more adventures.

Rated 5 out of 5 stars

Exceptional customer service!

The Bring Fido staff was exceptionally helpful is assisting us with finding a dog-friendly hotel last-minute after a winter storm wiped out our power for over 24 hours. The operator phoned hotels to check availability for us while we waited on another line. I would recommend Bring Fido to anyone looking to travel with their pup!

March 24, 2024
Unprompted review
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Reply from BringFido

Thank you so much for taking the time to share your experience! We hope to hear from you again soon.

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