Britcar Global Reviews 

2,581
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

My parts got a lightspeed shipping and before customs openend the box and let it open the items were well packed. Of course I got the parts as described in the OEM quality. It was my first order after... See more

Rated 4 out of 5 stars

Very helpful to find the parts I needed but unfortunately, a week after ordering I'm still waiting for the parts. Requests for feedback should never come before the delivery imo. So Britcar, wher... See more

Company replied

Rated 1 out of 5 stars

I am extremely disappointed with Britcar's service and lack of integrity. I placed an order for car parts that were delayed for over 2 months. Due to this unacceptable delay, I was forced to purcha... See more

Rated 5 out of 5 stars

A huge thank you to Duncan, Stephen and everyone, for once again, getting us out of a mess! Thank you too for finding some of the parts even though one of them is now obsolete. Thanks too for ke... See more

Company details

  1. Auto Parts Store
  2. Auto Machine Shop
  3. Car Accessories Store

Written by the company

Established in 2006, Britcar is one of Europe's largest independent Land Rover and Jaguar parts specialists. We sell every currently available genuine part, as well as a huge range of aftermarket parts and accessories from hand-picked suppliers. With over 370,000 products available to ship anywhere in the world, we can help keep your vehicle both on and off the road.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(2,581)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Freelander Metropolis Interior Part

I was able to find the correct part for my Freelander Metropolis. When I made the enquiry on my iPhone a guy got back to me asking for the car’s VIN number so as to make sure it was the right part. I ordered it and received it very quickly so I am a very happy customer.

October 25, 2021
Rated 2 out of 5 stars

Ignore online stock availability - be prepared for a wait!

Ordered in stock parts one afternoon, only to be called the following day to say parts had been discontinued and I was to choose other ones, picked and paid the extra. Two days later, another email asking for payment for delivery. The next day parts were sent, and delivered the next day. DON’T ADVERTISE PARTS ON YOUR WEBSITE AS IN STOCK, WHEN THEY AREN’T! I’m used to waiting 2-3 days for special order Land Rover parts, but a week for items you marked as in stock just isn’t good business.

October 22, 2021
Rated 1 out of 5 stars

Ordering process was simple and paid…

Ordering process was simple and paid for a premium delivery however this took over a week with no proactive updates on delays and then I received a text to say the item would be arriving next day, waited in all day and no delivery, called up to be told the text shouldn't have been sent. On the day the delivery finally did arrive again the texts were incorrect in terms of delivery timescales.

October 19, 2021

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