Britannia Movers Reviews 

From start to finish the whole move was very professional.

Very poor experience overall. From the moment we made the payment in the UK, communication was extremely difficult — it was almost impossible to get timely responses from the people in charge (Mr. Zheng and Mrs. Ryan). There was a serious lack of follow-up and clarity throughout the process. We were given an estimated amount for destination charges, but in the end, we were charged three to five times more than expected. On top of that, the estimated transit time was completely inaccurate — we were told one thing (40 days) and ended up waiting more than twice as long (almost 100). The combination of poor communication, misleading information, and unreliable timelines made this an incredibly frustrating experience. I would not recommend their services.

Excellent service from beginning to end.
So professional and polite and took great care of all our belongings. Nothing was too much trouble for them and made the move so smooth. Spencer, Mark, Rhys and Ben thank you so much you’re all an absolute credit to your company. We highly recommend this company. Many thanks from Nadine and Warwick.

Britannia Reeves were very helpful throughout the protracted move period (our initual seller pulled out and then there were delays and rescheduling with issues with the mortgage company solicitors!!!

Both office staff and the removals team were very professional and the move went ahead without a hitch.

They turned up on time, were quick, efficient and very personable. Same at the other end.

Very professionally handled. Would give more than 5 stars

Very satisfied with the whole process from beginning to end.
Survey was a little sloppy, but execution of packing and removal excellent.
Penny was very helpful.
Paul and Alan were friendly, polite and very professional.
A positive experience.

Excellent service: very efficient, friendly, going beyond call of duty. Arrived on time, packed everything perfectly and delivered within record time.

Edited: Following my initial review, the company reached out to me promptly and arranged for debris pickup without delay. I appreciate their swift response and have adjusted my rating accordingly. Nevertheless, I am unable to assign the highest rating, as the overall experience did not meet expectations.

Original: I recently relocated from the US to the UK (into a 3-bedroom house), and used Britannia Movers for the unloading. At first, everything went smoothly—they delivered all my belongings, unpacked and assembled the larger items, and explained that I would need to unpack the remaining boxes myself. They assured me that once I was done, they would return to collect the empty boxes and packaging materials.

Unfortunately, that never happened. After finishing the unpacking, I contacted them several times to arrange the pickup, but was ignored until the US side of the company stepped in. I was then told I had signed a waiver, and they would not be collecting the materials after all.

This was never communicated to me clearly. Either the movers didn’t understand the full process or they intentionally misled me. As a result, I’m now left with a large amount of cardboard and packing material with no way to dispose of it properly.

Overall, a disappointing experience. I would not use Britannia Movers again or recommend them to others.

Excellent service from quotes, booking and removals. Really friendly and professional staff with no damage.

Excellent! I was pleasantly surprised and very impressed 😀. The guys were polite, friendly respectful of my home and furniture handled with great care. Would certainly recommend! K West, Wellingborough

On time, fast, and efficient. Good communication and care for our belongings.

The staff go above and beyond to make a trying time more comfortable. We can’t give them enough praise.

A fabulous service. Ben, Chris and Mal (Merseyside branch) were professional, friendly, efficient and fun. The move went as well as these things ever can. They fully packed and moved me in a few hours with no stress or issues. I (hopefully) won’t be moving for a few years, but I’d definitely recommend and use Britannia.

Careful, professional, Katie with whom I communicated with was absolutely fantastic, so helpful ✨✨

Professional friendly experienced team of movers. They didn't need any supervision and knew what needed to be done. Very smooth operation and would definitely recommend them.

The team of 3 turned up promptly at 8am, did a thorough walk round and made a plan. They were polite and helpful. We had 3 hours of waiting the other end for the keys, never complained, just swiftly got on with it when we did get access. Lovely team, quick, tidy and efficient. Totally recommend as also excellent value for money in comparison to their competition.

Beds and office desk were dismantled and then reassembled in our new property in the correct place. Everything was packed perfectly - nothing at all broke. Entire team from initial contact to last goodbye were very polite, courteous, considerate and professional. Definitely would recommend.

Exactly what I needed during a stressful move is a great removal company. They took care of everything from the packing, dismantling my beds, etc, and unloading to the correct rooms. Nothing was too much trouble. This made a stressful situation so much better.