British Bullion Bristol office. We were seen very promptly by our advisor Mary. She was very knowledgable and friendly - efficient and really helpful in the information she provided. We were happy wit... See more
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Review summary
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I'd looked at a few ways of selling but receiving a quote after I'd sent it off didn't appeal to me, in fact sending it anywhere. Luckily I found a local British Bullion office in Belfast who were mo... See more
Company replied
I recently sold a gold coin through British Bullion. I rang up first thing & got an appointment that morning in Oldham. The staff were very friendly & helpful, they verified the coin in a couple of mi... See more
Company replied
Nice central safe location with secure entry. Very friendly staff. Bullion transaction was very easy. Told terms of business were 5 banking days for proceeds of sale. An email would inform me that tra... See more
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Company details
Written by the company
British Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. British Bullion buys and sells gold, silver, platinum and palladium for customers across the UK. British Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton, Reading, Edinburgh, Glasgow, Belfast Dublin, Cork, Blanchardstown, Barcelon and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.
Contact info
Suite 1, 61-64 High St, Basment Level, SO14 2NS , Southampton , United Kingdom
- 023 8004 1001
- info@britishbullion.co.uk
- britishbullion.co.uk
4.9
Excellent
266 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Jennifer was extremely helpful and patient.
Jennifer was extremely helpful and patient.
I was completely impressed with her professionalism and outstanding customer service. I highly recommend this business. Thank you very much 🙂
March 3, 2026
Reply from British Bullion
Dear DB,
Thank you so much for your kind words and wonderful review! We’re delighted to hear about your positive experience. Jennifer will be especially pleased to know her helpfulness and professionalism made such an impression.
We truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Bullion 2026
First time using them, very professional from start to finish
Very professional and made us feel comfortable
Will definitely use them again
Would thoroughly recommend them
February 27, 2026
Reply from British Bullion
Dear Janine,
Thank you so much for your kind review! We’re really glad your first experience with us was such a positive one.
We truly appreciate your recommendation and look forward to helping you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Good price and good service
March 5, 2026
Reply from British Bullion
Thank you for the 5-star review!
We're really glad you were happy with both the price and the service. We look forward to helping you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
I would recommend this company to anyone
The whole experience was clear, efficient and friendly. I would recommend this company to anyone.
March 3, 2026
Reply from British Bullion
Dear Alistair,
Thank you for taking the time to review us.
We appreciate your kind words and are really pleased you found our services friendly and efficient.
We hope to welcome you back again soon.
Kind Regards,
Jennifer,
British Bullion.
Reply from British Bullion
Dear Ian,
Thank you for your review. We're delighted you found the service efficient. We appreciate your feedback.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
i think i have already replied to this…
i think i have already replied to this before. Anyway the service was courteous and efficient with payment made very quickly.
February 26, 2026
Reply from British Bullion
Dear Patrick,
Thank you for your review. We're delighted you found the service courteous and efficient and that payment was quick. We appreciate your feedback.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Great experience
Had a great experience with this company. Jennifer from Liverpool branch was extremely nice and helpful. Thank you
March 2, 2026
Unprompted review
Reply from British Bullion
We really appreciate you taking the time to leave this very kind review.
Jennifer, in our Liverpool branch will be really pleased with your lovely feedback.
We hope to welcome you back again soon.
Kind Regards,
Bullion Operations Team.
British Bullion.
Reply from British Bullion
Dear Paul,
Thank you for taking the time to review us a very kind 5 stars.
We are glad you found our service very helpful and we hope to welcome you back again soon.
Kind Regards,
Jennifer,
Bullion Operations Broker.
British Bullion.
Was nice and easy to complete and the…
Was nice and easy to complete and the whole process was stress free and quick
February 23, 2026
Reply from British Bullion
Dear Kieran,
Thank you for taking the time to review us.
We really appreciate your business and hope to welcome you back again soon.
Kind Regards,
Jennifer,
Bullion Operations Broker.
British Bullion.
Sold some Britannia coins
As it was time to sell some Britannia gold coins, a daunting process in itself if like me you're not too sure how the system works, from making an appointment by phone with the Liverpool branch to having the money paid directly into my account, unexpectedly the next day was a quick straightforward process dealt very well I thought with an affable young lady called Sandra who weighed and tested the gold In front of me before offering what I thought was a very fair and tempting price.
Highly recommend.
February 26, 2026
Unprompted review
Reply from British Bullion
Thank you for taking the time to review us.
We are really happy you found the whole process straightforward and that you are happy with our fast payments.
We hope to do business with you again.
Kind Regards,
Jennifer,
Bullion Operations Broker,
British Bullion.
visited the premises to see two lovely…
visited the premises to see two lovely and helpfull staff in Mel and Misty who offerred very helpfull advice in my purchase,
February 18, 2026
Unprompted review
Reply from British Bullion
Dear Carole,
We really appreciate your feedback! Mel and Misty are delighted to have been able to help and are so glad your visit was a positive experience
We really appreciate your custom.
Kind Regards,
Jennifer,
British Bullion.
Extremely professional
Extremely professional, gave a good price for our sovereigns, even waited a few minutes as the price was going up to give us a better price.
February 3, 2026
Reply from British Bullion
Dear Mark,
Thank you for taking the time to review us.
We are so happy to hear you received a positive and professional experience.
We hope to do business again soon.
Kind Regards
Jennifer,
Bullion Operations Broker,
British Bullion.
Reply from British Bullion
Dear John,
Thank you for your 5-star review.
We’re pleased to hear that you found the process both easy and secure. Providing a seamless experience while maintaining the highest standards of safety and confidentiality is extremely important to us.
We also appreciate your kind words about our staff. Our team is committed to delivering professional and supportive service at every step.
Thank you for choosing us—we value your trust and your feedback.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Secure and quick
The representative that dealt with me was very patient and explained all the minutiae of the process. The money was in my account by the next day. Very smooth and quick process.
February 4, 2026
Reply from British Bullion
Dear Stewie,
We’re pleased to hear that our representative provided thorough explanations and demonstrated patience throughout the process. Ensuring our clients fully understand each step is a priority for us.
We’re also glad the transaction was completed promptly and that the funds were available in your account the following day.
We appreciate your feedback and we hope to see you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Secure place for items or cash
Secure place for items or cash. Friendly staff, easier to deal with than banks.
February 5, 2026
Reply from British Bullion
Dear Brian,
Thank you for taking the time to review us.
We really appreciate your business and hope to welcome you back again soon.
Kind Regards,
Jennifer,
Bullion Operations broker.
British Bullion.
Completely efficient and professional
Completely efficient and professional. Very very good people to deal with. James dealt with our transactions on all occasions to date and he was excellent. Will definitely recommend British Bullion to friends.
February 5, 2026
Reply from British Bullion
Dear David,
Thank you so much for your kind words and recommendation!
We’re delighted to hear that you found your experience with British Bullion efficient and professional. It’s especially great to know that James provided excellent service throughout your transactions — we’ll be sure to pass along your feedback to him.
We truly appreciate your support and look forward to assisting you again in the future.
Smooth transaction and happy with the deal
I went to this British bullion with my silver coins, the staff in Nottingham were polite and efficient. I was happy with the quote , signed the papers and I was on my way. Very smooth transaction and highly recommend
February 2, 2026
Reply from British Bullion
Thank you for taking the time to review us !
We are really pleased you found your experience in Nottingham polite and efficient.
We hope to do business with you again soon.
Kindest Regards,
Jennifer,
British Bullion.
Absolutely superb
Absolutely superb. The staff could not have been any more helpful, knowledgeable, and friendly. Great prompt service and were able to discuss other services they could offer too.
I would definitely be using them in the future.
January 30, 2026
Reply from British Bullion
Thank you so much for the fantastic review! We’re really pleased to hear that you found our team helpful, knowledgeable, and friendly, and that the service was prompt. It’s also great to know the conversation about our other services was useful. We truly appreciate your support and look forward to working with you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Professional and polite staff
Professional and polite staff , great to do business with.
January 29, 2026
Reply from British Bullion
Dear Victor,
Thank you for the 5-star review! We really appreciate your kind words and are glad you had a great experience. We look forward to doing business with you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Gold is money
Nice central safe location with secure entry. Very friendly staff. Bullion transaction was very easy. Told terms of business were 5 banking days for proceeds of sale. An email would inform me that transfer to bank was in process with one day wait time after email. I received a very favourable rate of exchange and a few hours later a phonecall to say their transaction to bank was already completed. Within 24 hours money was in my bank account. Very satisfied with this service and will use again.
January 29, 2026
Reply from British Bullion
Dear David,
Thank you so much for taking the time to leave such a detailed and positive review. We’re delighted to hear that you found our location secure, our team welcoming, and the bullion transaction process clear and straightforward. While we always outline our standard timeframes, it’s great we were able to complete your transaction more quickly than expected and get the funds to you promptly. We truly appreciate your trust in us and look forward to assisting you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
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