British Bullion Bristol office. We were seen very promptly by our advisor Mary. She was very knowledgable and friendly - efficient and really helpful in the information she provided. We were happy wit... See more
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Review summary
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I'd looked at a few ways of selling but receiving a quote after I'd sent it off didn't appeal to me, in fact sending it anywhere. Luckily I found a local British Bullion office in Belfast who were mo... See more
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I recently sold a gold coin through British Bullion. I rang up first thing & got an appointment that morning in Oldham. The staff were very friendly & helpful, they verified the coin in a couple of mi... See more
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Nice central safe location with secure entry. Very friendly staff. Bullion transaction was very easy. Told terms of business were 5 banking days for proceeds of sale. An email would inform me that tra... See more
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Company details
Written by the company
British Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. British Bullion buys and sells gold, silver, platinum and palladium for customers across the UK. British Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton, Reading, Edinburgh, Glasgow, Belfast Dublin, Cork, Blanchardstown, Barcelon and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.
Contact info
Suite 1, 61-64 High St, Basment Level, SO14 2NS , Southampton , United Kingdom
- 023 8004 1001
- info@britishbullion.co.uk
- britishbullion.co.uk
4.9
Excellent
266 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The two ladies in the Nottingham branch…
The two ladies in the Nottingham branch were super helpful and friendly. My experience was very positive and I would not hesitate to recommend British Bullion.
January 28, 2026
Reply from British Bullion
Dear Mark,
Thank you for your feedback. We are delighted to hear that your experience at our Nottingham branch was positive and that our team provided helpful and friendly service. We appreciate your recommendation and look forward to serving you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Sale of a gold coin…
I recently sold a gold coin through British Bullion. I rang up first thing & got an appointment that morning in Oldham. The staff were very friendly & helpful, they verified the coin in a couple of minutes & made me an offer which was over 95% of the spot price. I accepted the offer & the money was in my bank account the following day.
January 29, 2026
Reply from British Bullion
Dear Geoff,
Thank you for taking the time to leave us such a great review.
We’re really pleased to hear you found the process quick and straightforward, from arranging your appointment to receiving payment. Our team in Oldham will be delighted to know their friendly service and fast verification made a positive impression. We always aim to offer strong prices and prompt payments, so it’s great to know we delivered.
Thanks again for choosing British Bullion — we truly appreciate your recommendation.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
I absolutely love the young ladies
I absolutely love the young ladies, Mel and Misty who work at British Bullion in Nottingham!! They are so patient and friendly and always smiling. They find me the best deals for gold and silver and explain things well. I will always go to them
January 14, 2026
Reply from British Bullion
Dear Mr & Mrs Behrand,
Thank you for taking the time to leave such a positive 5-star review. We’re delighted to hear about your experience with Mel and Misty and appreciate your kind comments regarding their professionalism, patience, and product knowledge. Providing clear guidance and the best possible value for our customers is central to what we do at British Bullion. Thank you for sharing your experience, and we look forward to assisting you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Very efficient and helpful service
January 13, 2026
Reply from British Bullion
Dear Susan,
Thank you for taking the time to review us a very kind 5 stars.
We really appreciate your custom.
Kind Regards,
Jennifer,
British Bullion.
Don’t deal with this company
Don’t deal with this company. They manufacture issues so they don’t have to send your purchases, but only when the price is going up.
Their premiums and buy back rates are also disgusting.
November 13, 2025
Reply from British Bullion
Dear Nick,
We’re sorry to hear about your experience and that you feel disappointed. That’s never the outcome we want for any customer.
We want to assure you that we do not delay orders based on market movements. All orders are handled according to availability, payment confirmation, and standard processing requirements, which apply equally to every customer.
Pricing and buy-back rates in precious metals can change frequently due to market conditions, and we do our best to keep them competitive and clearly communicated so customers can make informed decisions.
If there’s a specific order or situation you’d like us to review, we’d genuinely appreciate the opportunity to look into it and help resolve any concerns. Please feel free to contact us directly on 0141 343 1306.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Enjoyable friendly helpful
January 7, 2026
Reply from British Bullion
Dear Gary,
Thank you for the 5 Star review.
We are really pleased you found your experience with us enjoyable, friendly and help.
We hope to do business with you again.
Kind Regards,
Jennifer,
Bullion Broker,
British Bullion.
Excellent and very efficient service
Excellent and very efficient service. All of the staff were helpful, competent and very professional.
January 9, 2026
Reply from British Bullion
Thank you for taking the time to review us !
We are very pleased you found our services efficient.
We hope to welcome you back soon.
Kind Regards,
Jennifer,
Bullion Broker.
British Bullion.
Pretty straightforward experience
Selling to them I had slightly better offers elsewhere but British Bullion offered the convenience of a branch/vault in a nearby city, so I chose this company on the basis of convenience. I was quoted 'up to 5 working days' to receive the funds in my account but in practice I received the funds the next day. A very simple procedure and I have no hesitation to recommend for anyone with bullion to sell.
January 14, 2026
Unprompted review
Reply from British Bullion
Thank you for taking the time to review us.
We are very pleased you chose British Bullion and you are happy with the fast payment.
We hope to welcome you back soon.
Kind Regards,
Jennifer,
British Bullion.
Very easy process
Payment was very quick and the whole process of converting my sovereigns was very straightforward
January 5, 2026
Reply from British Bullion
Thank you for taking the time to leave a review. We’re glad you found the process straightforward and that payment was received quickly. It was a pleasure dealing with you, and we hope to help again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Very friendly and helpful
Very friendly and helpful; good secure location; very fast payment, so many thanks for a great service.
December 30, 2025
Reply from British Bullion
Thank you for your amazing 5 Star review.
We are very pleased you received a fast payment and great service.
We hope to welcome you again soon.
Kind Regards,
Jennifer,
Bullion Operations Broker.
Reply from British Bullion
Dear Craig,
Thank you for taking the time to review us.
We really appreciate your custom and fantastic review.
Kindest Regards,
Jennifer
Bullion Operations Broker.
Super 😍 easy end fast
September 26, 2025
Reply from British Bullion
Many thanks for taking the time to leave us a review!
Very helpful and friendly
Very helpful and friendly, explained everything and what happens if decide to sell. Quick with payment into bank
December 15, 2025
Reply from British Bullion
Dear Teresa,
Thank you for your review. We are pleased to hear that you found our team helpful and friendly, and that the process was clearly explained. We are also glad the payment was completed promptly. We appreciate your feedback and your custom.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Crock of Gold
An exceptional team, with a great customer They don’t push product but when asked will give sound advice. Graham, Craig and Morgan are a very endearing team.
December 18, 2025
Reply from British Bullion
Dear Mel,
Thank you for such a lovely review.
We’re delighted to hear that you appreciated our approach and the advice we provide.
Graham, Craig, and Morgan will be thrilled to see your kind words.
We truly value your support and look forward to helping you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Professional and approachable
Very approachable and staff extremely professional to deal with.
Mary was very helpful with any questions I had.
I would definitely recommend to anyone looking for the service this company provides
December 16, 2025
Reply from British Bullion
Dear Cari,
Thank you so much for your kind review and recommendation.
We’re delighted to hear that you found our team approachable and professional.
Mary will be especially pleased to know she was able to help answer your questions.
We truly appreciate your support and look forward to assisting you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from British Bullion
Dear Ian,
Thank you very much for your positive feedback. We’re glad you found our service excellent. We’d be happy to work with you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Excellent service
Efficient and courteous service together with rapid payment. Strongly recommended and would use again.
December 16, 2025
Reply from British Bullion
Dear Iain,
Thank you very much for your positive feedback. We’re glad you found our service efficient and courteous, and we truly appreciate your recommendation. We’d be happy to work with you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from British Bullion
Thank you for taking the time to leave a review. We’re delighted to hear you found our team pleasant, helpful, and accommodating. We appreciate your feedback and look forward to helping you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from British Bullion
Dear Stephen,
Thank you for the 5 star review. We’re so glad you found our team pleasant, friendly, and helpful. We appreciate your feedback and look forward to helping you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
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