Service brilliant. Product quality v.good. Unfortunately my x7pro protector was a touch too big. And when using a case caused the edges to wrinkle. Used another fractionally smaller, worked perfect... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I placed an order this morning and fairly soon realised I'd made a mistake. I emailed asking the company to cancel my order, but unfortunately as soon as I'd pressed send I was notified that it was on... See more
Company replied
Bought 2 x 2m long Apple 240W USB-C woven design, MFi-certified, charge cables from this seller, on eBay. They were a very reasonable price, arrived promptly, appear to be of excellent quality and the... See more
Company replied
Decided to order a dual USB plug for iPhone from British Modules after seeing pictures of burnt out “genuine” ones on a certain online marketplace. Product as described and delivered fairly quickly.... See more
Company replied
Company details
- Cell Phone Accessory Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Accessories Wholesaler
Written by the company
We started from humble beginnings, selling small items at college and university halls. We quickly learned the importance of obtaining quality products at discounted prices and passing the savings on to our customers. We also realized the significance of providing excellent customer service, utilizing online messaging tools on top e-commerce marketplace platforms and social networking websites to truly engage with our customers. By using these channels, we were able to establish meaningful and long-lasting relationships. Today, British Modules is one of the most trusted suppliers in the UK. We source all of our products from reputable and authorized manufacturers and distributors, and we rigorously test and approve each product to ensure that it meets our high standards. We make sure that none of our products make false claims and that they perform exactly as advertised. Our ability to source gadgets and mobile accessories worldwide and our reputation in the authorized distributor network are what give BritishModules.co.uk a competitive edge. We cater to businesses of all sizes, offering wholesale prices with no minimum order requirements to small traders, merchants, retailers, and even large wholesalers. In addition to wholesale, we are now partnering with leading brands and manufacturers to distribute their products in an efficient and professional manner throughout Europe and the United Kingdom.
Contact info
23 Darwin House, Kingsgate, HA9 9AX, Wembley , United Kingdom
- 02089045795
- CustomerServices@BritishModules.com
- britishmodules.com
4.4
Excellent
332 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Update on first review
Update on review, it turns out that Evri had delivered my small package along with several others to my local pickup point and it hadn't been scanned properly so no-one new it had arrived, so once I got my hands on it I was very pleased with it and my thanks go to British Modules for trying to help me out and supplying a good product at a fair price .
November 11, 2024
Reply from British Modules
Hi, I wanted to reach out to remind you that we received your email confirmation regarding the delivery, indicating that it has been delivered. I apologize for any delay, but I would greatly appreciate it if you could update your review, as it is inaccurate and the item has indeed been delivered.
Genuine traders!
This is the second time I've used this company and with out a doubt there awesome perfect every time, genuine traders!
November 19, 2024
Unprompted review
Reply from British Modules
Thank you for selecting British Modules; we truly value your favorable review. It’s rare for people to devote time from their busy schedules to share positive feedback, yet they are often quick to express dissatisfaction if there’s a delay or problem with their order. Thus, your kind words mean a great deal to us. Should you require anything from our store in the future, we would be pleased to offer you a discount.
Reply from British Modules
We appreciate your choice of British Modules and your kind review. It’s uncommon for individuals to take time from their hectic schedules to provide positive feedback, but they readily share negativity if there are delays or issues with their orders. Your positive review is incredibly significant to us. If you need anything from our store in the future, we’ll gladly arrange a discount.
Reply from British Modules
Thank you for choosing British Modules; your positive review is greatly appreciated. It’s not often that people set aside time from their busy lives to leave commendations, yet they are quick to voice complaints when delays or problems arise with their orders. Your support means a lot to us. If you ever need anything from our store, we will be happy to offer you a discount.
Well Done
Original manufacturers part, good price and delivered in good time. What more can you ask ?
October 29, 2024
Reply from British Modules
We are grateful for your choice of British Modules and your encouraging review. It’s a rarity for individuals to take the time out of their busy lives to share positive experiences, while they are often swift to leave negative feedback if there’s an issue or delay with their order. Your positive words are invaluable to us. If you ever require anything from our store, we will happily arrange a discount for you.
Always genuine parts and good service.
October 29, 2024
Reply from British Modules
Thank you for selecting British Modules; your positive review is greatly valued. People seldom carve out time from their busy schedules to leave commendations, yet they are quick to express negative feedback if there’s a delay or issue with their order. Your positive review holds tremendous significance for us. If you need anything from our store in the future, we will ensure you receive a discount.
Good
Received my package in good condition and whatever issues I had previously were resolved efficiently. Happy with my product.
November 12, 2024
Reply from British Modules
We sincerely appreciate you choosing British Modules and your positive review. It’s uncommon for individuals to take time out of their hectic schedules to provide positive feedback, while they quickly jump to criticism if there is a delay or problem with their order. Your encouraging review means a lot to us. Should you need anything from our store, we would be pleased to provide a discount.
Reply from British Modules
Thank you for selecting British Modules and for your wonderful review; we truly appreciate it. It is rare for individuals to take the time from their busy lives to leave positive feedback, while they often rush to complain about delays or issues with their orders. Your positive words are invaluable to us. If you need anything from our store, we will be happy to offer you a discount.
Reply from British Modules
Thank you for choosing British Modules; we genuinely appreciate your positive review. It's not common for people to take time from their busy schedules to leave encouraging feedback, yet they are quick to voice complaints when there are delays or issues with their orders. Your positive review means a great deal to us. If you need anything from our store, we would be happy to arrange a discount.
Reply from British Modules
We want to express our gratitude for selecting British Modules and for your positive review. It’s unusual for individuals to dedicate time from their busy lives to provide positive feedback, but they are quick to express negativity when there is a delay or issue with an order. Your supportive review is immensely appreciated. If you need anything from our store, we’d be pleased to give you a discount.
Delivery issues
I paid additional charges for DPD 1-2 day delivery, as offered on BM’s website. Purchase dispatched via Evri, who eventually tried to deliver a week later, by which time the reason for my purchase (travel) was underway. Frustrating.
October 25, 2024
Reply from British Modules
I sincerely apologize for the inconvenience caused by sending your item through the incorrect service. We always strive to address this by issuing a refund for any shipping costs incurred and providing a discount code for your next purchase.
Slow customer service,but great product.
I unfortunately got the wrong Screen protectors, it took a few emails till the order was sorted correctly.
Once the correct product arrived I was very happy with the quality.
I would happily purchase again.
November 7, 2024
Unprompted review
Reply from British Modules
We truly appreciate your considerate feedback! Your kind words mean so much to us. If you reach out, we can set up a gift card and offer a discount to show our appreciation for your valued support.
This company offers great products at…
This company offers great products at reasonable prices. And excellent service including short time if delivery. Highly recommend
October 23, 2024
Reply from British Modules
Thank you for choosing British Modules; your positive review is sincerely appreciated. It’s rare for individuals to take time from their busy schedules to leave a positive note, while they often rush to complain if delays or problems arise with their orders. Your kind review means a lot to us. If you ever need anything from our store, we’re happy to provide a discount.
when I applied the screen protector on…
when I applied the screen protector on my phone I ended up with loads of air bubbles all over the screen could not get rid of the bubbles it looks terrible.
October 23, 2024
Reply from British Modules
Hey, Thank you for sharing your feedback with us. We truly value your support and are sorry to hear that your experience wasn't up to expectations. As a token of our appreciation, we’ve sent you a gift card to use in our store. We hope you'll give us another chance to serve you better. Your satisfaction is very important to us, and we’re grateful to have customers like you who share their insights.
Thank you once again, and we look forward to welcoming you back!
Screen protector
I replaced the screen protector on my 5 year old Samsung with a British Modules one and I am very pleased with the result. The phone looks like new somehow.
October 28, 2024
Unprompted review
Reply from British Modules
I am delighted to express my sincere gratitude for your positive review of our services at British Modules. Your feedback is invaluable, as customers often tend to be quicker in providing negative comments rather than taking the time to share their positive experiences. Your kind words truly mean a great deal to us, and we appreciate you taking the time to leave this thoughtful review. Should you ever require any additional assistance from our store, we would be honored to extend a special discount offer to you.
Arrived quickly
Arrived quickly, seems good quality although haven't yet used, hence the four stars.
October 9, 2024
Reply from British Modules
Thank you for opting for British Modules; your positive review is greatly appreciated. Many individuals rarely take a moment from their busy lives to leave positive remarks, yet they are quick to complain about delays or issues. Your kind words are significant to us. If you ever need anything from our store, we would gladly arrange a discount for you.
Great products and fast delivery
Great products, very quick delivery and great customer service! Recommend!
September 30, 2024
Reply from British Modules
Thank you for choosing British Modules; we truly value your positive review. It is uncommon for people to take time from their busy schedules to offer praise, while they are often quick to voice complaints when issues arise. Your positive feedback is immensely appreciated. Should you ever need anything from our store, we would be happy to provide you with a discount.
Good quality product and thank you for…
Good quality product and thank you for the prompt delivery.
September 30, 2024
Reply from British Modules
Thank you for selecting British Modules; your positive feedback is deeply appreciated. It’s not often that individuals take time out of their busy schedules to leave a compliment, but they are usually quick to express negativity when there’s a delay or problem. Your positive review means a lot to us. If you need anything from our store in the future, we would love to offer you a discount.
The seller was responsive with my…
The seller was responsive with my enquiries and obliged my requests, in this particular case, to include the original packaging for a charging cable. My messages were replied to in a timely manner.
October 16, 2024
Unprompted review
Reply from British Modules
We sincerely thank you for choosing British Modules and for your wonderful review. It’s rare for anyone to take a moment from their busy lives to leave positive comments, though many rush to voice concerns when there are delays or issues. Your positive feedback is incredibly appreciated. If you ever need anything from our store, we would be delighted to provide you with a discount.
Amazing communication from the team
Amazing communication from the team, got me the product I needed ordered and received it rapidly. All working fine thanks!
September 30, 2024
Reply from British Modules
Thank you for your choice of British Modules; we truly appreciate your positive review. It is unusual for people to take time from their busy schedules to share a compliment, while they quickly express dissatisfaction if there is a delay or issue. Your encouraging words are invaluable to us. Should you ever require anything from our store, we will happily arrange a discount.
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