ordered a couple poppies from these guys last year and they did not disappoint and delivery was quick however this year, is a different story. ordered a few more poppies at least 2 weeks ago and they... See more
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Review summary
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Reviews shaping this summary
I hate to write something bad as I’m sure it will be a great product but it seems to be the trend here and the only way to flag an order to British Pride. I ordered a pocket watch on the 4th September... See more
I would have awarded zero stars if I could. I ordered the Spitfire and Roundels Winter Scarf on the 20th Nov, with the order being confirmed on the 20th. Despite sending four email... See more
RE Order 63479 placed on 23/7/25 the last I heard from British Pride was on the25/8/25 not heard any thing since despite sending numerous Emails several report forms and even letters. Still not recei... See more
2.8
Average
540 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very quick delivery and easy to…
Very quick delivery and easy to purchase but needs a better pricing system as it was a bit confusing.
January 26, 2025
Reply from British Pride
Dear Roger,
Thank you for your feedback! We're happy to hear that your delivery was quick and the purchase process was easy. We appreciate your comments about our pricing system and will certainly look into improving it for a clearer experience. Your input is invaluable to us!
Kind regards,
John
Reply from British Pride
Dear Mr. Haywood,
Thank you for your great review! We're thrilled to hear you're happy with the quality of your badge, and we’re proud that your purchase supports charity. We truly appreciate your support!
Sincerely,
John
This company disappointingly did not…
This company disappointingly did not keep me informed of the order or delivery status. I've been waiting for about 3 weeks for delivery of items 'in stock' which were sent to Royal Mail, but have still not received. Not good at keeping customers informed or able t9 track any order
January 23, 2025
Reply from British Pride
Dear Sue,
We understand how frustrating this must be and appreciate your patience. Please reach out to our support team, and we’ll do our best to resolve this as soon as possible.
Best regards,
John
Good company to buy from but I'm still…
Good company to buy from but I'm still waiting for a no surrender badge I paid for weeks ago
January 23, 2025
Reply from British Pride
Dear Simon,
Thank you for your kind words about our company. We sincerely apologise for the delay in getting your order. We will make sure to prioritise your remaining order. Thank you!
Sincerely,
John
Reply from British Pride
Dear Roy,
Thank you for your feedback! We’re glad to hear that everything is going well. We appreciate your support!
All the best,
John
Reply from British Pride
Hi Michael,
Thank you for your feedback! We understand the importance of communication and are always working to improve it. We appreciate your support!
Many thanks,
John
Reply from British Pride
Dear Neill,
Thank you for your wonderful review! We’re so happy to hear that you love the item and are pleased with its quality. We truly appreciate your support!
Sincerely,
John
Best Quality Pin Badges !
I always use British Pride because it’s the best quality pin badges for the price.
January 22, 2025
Reply from British Pride
Hi Pete!
Thank you for your loyalty! We're thrilled you love our pin badges and appreciate the quality.
Many thanks,
John
Reply from British Pride
Hi Barbara!
That’s wonderful to hear! We're so glad your sister loved it. We greatly appreciate your support!
Many thanks,
John
I have ordered the book … after 7 weeks…
I have ordered the book … after 7 weeks they send the movie back ..
January 22, 2025
Reply from British Pride
Hi Luigi,
Sorry to hear about this experience. Please reach out to our customer service team, and we’ll be happy to assist you. We will do our best to resolve any issues.
Kind regards,
John
YOU SELL QUALITY PRODUCTS THAT ARE WELL…
YOU SELL QUALITY PRODUCTS THAT ARE WELL MADE
A GOOD COMBINATION
January 22, 2025
Reply from British Pride
Hi Kevin!
Thank you for your kind words! We're delighted you appreciate the quality of our products.
Appreciate your support!
Many thanks,
John
Reply from British Pride
Hi Janice,
Thanks for your feedback! We are glad to hear that your order arrived on time. Thanks for the support!
Best regards,
John
Love the Queen and great to read her…
Love the Queen and great to read her short stories
January 20, 2025
Reply from British Pride
Hi Carmel!
Thank you for your review! We're so glad you enjoyed reading the Queen’s short stories. We appreciate your support!
All the best,
John
Good and quick
Good and quick. Awoke memories from age 19 when I was posted to Bergan/Belsen
January 20, 2025
Reply from British Pride
Hi Neil!
Thank you for your review. We're glad your order arrived quickly and that it brought back meaningful memories for you.
Many thanks,
John
My Churchill mug arrived in one piece!
January 20, 2025
Reply from British Pride
Hi Michael,
Glad to hear your Churchill mug arrived safely! Enjoy your new mug, and thanks for your review!
All the best,
John
Simple 5 stars,decent price and arrived…
Simple 5 stars,decent price and arrived on time.The free gift was so nice I would advise everyone to go and have a browse.
January 20, 2025
Reply from British Pride
Hi Mark!
Thank you for your wonderful review! We're delighted you’re happy with your order and the free gift. We appreciate your recommendation and hope to see you again soon!
Many thanks,
John
Reply from British Pride
Hi Philip,
Thank you for your feedback, and I’m really sorry to hear that you are still not able to receive your package. This certainly isn’t the standard we aim for. I'll look into this right away and will ensure that we will resolve any issues. Appreciate your patience.
Best regards,
John
Missing item : no acknowledgement despite 2 emails. 1 item missing from my order.
One ittem was missing from my order. I have written twice and received NO acknowledgement. Most disappointing
January 16, 2025
Reply from British Pride
Hi Chris,
Thank you for your feedback, and I’m really sorry to hear about the missing item and lack of response. This certainly isn’t the standard we aim for. I'll look into this right away and ensure it’s sorted for you as quickly as possible. Appreciate your patience.
Best regards,
John
Ordered an item 4 months ago and even…
Ordered an item 4 months ago and even after several emails promising the item I still haven’t received not received it. Many emails stating that I would be getting it but all to no avail.
September 10, 2024
Unprompted review
Reply from British Pride
Hi Tony,
Thanks for sharing your feedback. We are truly sorry for the inconvenience and delay. Though we made sure to despatch your order, it may have encountered delivery issues. Rest assured, we will resolve this issue to your satisfaction.
Thanks for your patience, and I’m sorry again for the inconvenience!
Kind regards,
John
Rubbish Service
I ordered a Remembrance Pin from this company in October and it was sent to the wrong address. After notifying the company a new one was sent along with a tracking no. This didn’t work so notified the company again and said it was in transit. I’m still waiting, perhaps I might be lucky enough to receive it before Remembrance Day this year.
October 7, 2024
Unprompted review
Reply from British Pride
Hi J. Smith,
Thank you for sharing your review, and I’m really sorry to hear about the trouble with your order. I'd love to help sort this out for you. Could you please send us your order number and any more details via our customer service email at hello@britishpride.co.uk, or feel free to update here. I’ll be more than happy to check the status and make sure we get this sorted as quickly as possible.
Thanks for your patience, and I’m sorry again for the inconvenience!
Kind regards,
John
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