Order placed and promised to be packed and dispatched within 24 hours. Received notification 9 days later to say my item was out of stock. Not at all impressed, and very sadly disappointed. Cannot und... See more
Company replied
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See what reviewers are saying
Great service. A great item at a great price. I’m very pleased. Package was delivered safely and well packaged to protect against damage whilst in transit. I was kept informed by email of progress. I’... See more
Ordered a guitar pick , lots of other items to choose from. Very well priced, fast delivery and very carefully packaged. A lovely postcard was in with my order which was lovely. Would definitely re... See more
Company replied
Has a slight hiccup from the company . However in a true professional manner they dealt with it brilliantly . Very trustworthy and excellent example of service from a company that cares . “ WELL D... See more
Company details
Written by the company
British Souvenirs consist of the best souvenir store selections from all over Great Britain. Great Gift Ideas and souvenirs for you or your friends.
Contact info
Unit- K, Escrick Business, YO19 6FD, York, United Kingdom
- 01904439519
- info@britishsouvenirs.co.uk
- britishsouvenirs.co.uk
4.2
Great
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Didn't receive the item
January 20, 2023
Still have not received my Christmas…
Still have not received my Christmas gift. No response from British souvenirs
December 8, 2022
I had ordered quite a few weeks ago and…
I had ordered quite a few weeks ago and was told be after Xmas when could of used different delivery service I will not buy again from this shop
December 21, 2022
I haven’t received my order yet.
December 4, 2022
Saw it on your website
Saw it on your website, picked the colour and size,ordered it,and less than a week later I had it, fantastic
November 12, 2022
No stock after ordered, had to refund.
Placed an order and paid only to later be told they didn't have the goods. on the plus tho the refund came the second they realized they didn't have the goods to send. i just feel like the item shouldn't have been available to order if they didn't have it.
October 23, 2022
Excellent service
Great service. A great item at a great price. I’m very pleased. Package was delivered safely and well packaged to protect against damage whilst in transit. I was kept informed by email of progress. I’m very happy and can whole heartedly recommend this wonderful company.
September 12, 2022
Excellent service
My item i ordered on line didnt turn up on line for a friends birthday. The company apologised and sent acreplacement asap
August 12, 2022
Perfect gift for my daughter
Perfect gift for my daughter but delivery was a bit later than anticipated but once it did arrive she loved it
August 15, 2022
Speedy delivery
Speedy delivery. Half of my original order wasn’t available so I was refunded and sent a £10 gift voucher.
August 15, 2022
Has a slight hiccup from the company
Has a slight hiccup from the company . However in a true professional manner they dealt with it brilliantly .
Very trustworthy and excellent example of service from a company that cares .
“ WELL DONE “😎
August 11, 2022
Fab!
Initially ordered and paid for an item. I had a special request as it was a birthday present and needed it to be dispatched ASAP. Money was then refunded as it was out of stock. The next day BS emailed me saying they found the same item in a different colour and delivered to me first class to ensure I would receive item in time. I did. And it was free! Bonus!
June 29, 2022
Great service and products.
June 28, 2022
I ordered number of keyrings from their…
I ordered number of keyrings from their site. Quality if top notch and delivery is prompt. I would highly recommend their site and I will be using them again in future.
June 19, 2022
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