Order placed and promised to be packed and dispatched within 24 hours. Received notification 9 days later to say my item was out of stock. Not at all impressed, and very sadly disappointed. Cannot und... See more
Company replied
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See what reviewers are saying
Great service. A great item at a great price. I’m very pleased. Package was delivered safely and well packaged to protect against damage whilst in transit. I was kept informed by email of progress. I’... See more
Ordered a guitar pick , lots of other items to choose from. Very well priced, fast delivery and very carefully packaged. A lovely postcard was in with my order which was lovely. Would definitely re... See more
Company replied
Has a slight hiccup from the company . However in a true professional manner they dealt with it brilliantly . Very trustworthy and excellent example of service from a company that cares . “ WELL D... See more
Company details
Written by the company
British Souvenirs consist of the best souvenir store selections from all over Great Britain. Great Gift Ideas and souvenirs for you or your friends.
Contact info
Unit- K, Escrick Business, YO19 6FD, York, United Kingdom
- 01904439519
- info@britishsouvenirs.co.uk
- britishsouvenirs.co.uk
4.2
Great
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service. Highly recommended.
An absolute pleasure to deal with and prompt delivery made this a very good experience.
April 21, 2022
Really helpful company
Really helpful company. Loved the keyring which were a bulk buy purchase. Thank you for assisting back and forth so my order was correct
April 17, 2022
Excellent service and fast shipping
April 7, 2022
Scotland souvenir
This what I wanted to begin with perfect size just wish they had more items available on the site
April 4, 2022
the best items and one of the best…
the best items and one of the best traders, thank you i will shop again
March 21, 2022
Excellent service very happy with…
Excellent service very happy with products. Quick and easy To order.
March 13, 2022
Fast delivery
March 6, 2022
Sadly disappointed.
Order placed and promised to be packed and dispatched within 24 hours. Received notification 9 days later to say my item was out of stock. Not at all impressed, and very sadly disappointed. Cannot understand why it took so long to notify me. No alternative was offered either.
February 19, 2022
Reply from britishsouvenirs.co.uk
Dear Customer, I am very sorry to hear about this unfortunate situation. We will make sure to notify higher management so this never happens to anyone ever again. We will contact you directly to resolve this issue. Apologies for any inconvenience caused.
Great service
Great service. Fast delivery, well packed goods and so reasonably priced. Glad I found this site.
February 8, 2022
Reply from britishsouvenirs.co.uk
Hi Hilary, thank you so much for your review. 💖
Brilliant feedback
Excellent products. Delivery came earlier than expected. Customer service was great. Products came not damaged. Will be shopping here again in the future. :-)
January 24, 2022
Reply from britishsouvenirs.co.uk
Hi Mirta, thank you so much for your review. 💖
Ordered some shot glasses as a present
Ordered some shot glasses as a present. Great quality, good prices and very helpful customer service staff. Highly recommended this company.
January 14, 2022
Reply from britishsouvenirs.co.uk
Hi,
Thank you so much for your feedback.
Have a lovely week ahead.
Take care.
Great quality and very quick delivery
January 2, 2022
Reply from britishsouvenirs.co.uk
Hi Sarah,
Thank you so much for your review.
Have a lovely day.
Take care
Amazing Christmas t shirt .
Amazing Christmas t shirt arrived very quickly great service,will definitely purchase again.
December 26, 2021
Reply from britishsouvenirs.co.uk
Hi Christopher,
Thank you so much for your review.
Have a lovely day.
Take care
Different t shirt.
Was a bit disappointed the one I ordered was out of stock and you said you were giving me a refund .But instead you sent a different one it would have been better to ask to pick a different one of my choice so i am keeping it as it would have cost more to return it.Ann.
December 21, 2021
Reply from britishsouvenirs.co.uk
Hi Ann,
We issued a refund for your order and, as an apology, we sent you a different one as a gift due to the inconvenience caused.
We apologise for the inconvenience.
Have a lovely day.
Take care
Very fast delivery good quality 👌
December 21, 2021
Reply from britishsouvenirs.co.uk
Hi Trevor,
Thank you so much for your review.
Have a lovely day.
Take care
Great customer service!
December 19, 2021
Reply from britishsouvenirs.co.uk
Hi Diane,
Thank you so much for your review.
Have a lovely day.
Take care
Reply from britishsouvenirs.co.uk
Hi Mrs Laurence,
Thank you so much for your review.
Have a lovely day.
Take care
Thank you for my items very pleased…
Thank you for my items very pleased with everything thank you.
December 10, 2021
Reply from britishsouvenirs.co.uk
Hi Bridie,
Thank you so much for your review.
Have a lovely day.
Take care
Reply from britishsouvenirs.co.uk
Hi Tracy,
Thank you so much for your review 💖.
Have a lovely day.
Take care
I am disappointed that I didn't get two…
I am disappointed that I didn't get two patches I ordered but get refund fully thankful. I hope to order again in the new year.
December 4, 2021
Reply from britishsouvenirs.co.uk
Hi C. Holmes,
Thank you so much for your review. Unfortunately your order has been lost by Royal Mail and the item now are out of stock, but you still may receive it later on or it will come back to us.
We apologise for the inconvenience it may have caused you.
Have a lovely day.
Take care
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