Broadband Genie Reviews 

I got a great broadband deal and £110 to spend at Amazon. What’s not to like!

Voucher arrived well within the anticipate time frame, no problem at all.

Brilliant service.Gave clear instructions on how to claim my reward. Thank you.

Efficient, good communication

Good reward paid after 90 days thanks

All good!
Received voucher as promised.

All good, thanks 😊

Second time I've used Broadband Genie. Absolutely no complaints about the service - very straightforward to use, simple to use portal to check status of voucher and good communication throughout the whole process.

Terrible customer service!
I read all the reviews and was encouraged to get broadband through your website and it was a deal with £60 voucher that I still haven’t received a single email for.
Emailed twice and no answer
Is there any customer service at all????

I think due to my computer set-up my broadband switch via broadband genie did not automatically get entered into the system. However on communicating with both Charlotte and Rachel from the customer service department my claim was entered manually and has been processed. I can't thank both ladies enough for their help and and actions. I would use broadband genie again and can recommend the company.

Refreshingly nice, decent people to do business with. They do what they say they will do. Reliable and trustworthy.

Easy to use website and received voucher with no problem. Really easy to claim.

This was flawless. No muss no fuss with the choice of voucher and it worked straight away.
Just perfect, thank you!

Company was great and helped me get the best deal

Good. Seemless

I had a really good first experience overall. Very easy steps to follow in order to redeem a voucher.

Signed up for broadband via broadband Genie. Had a reward coming through in due time and had someone to speak to when needed. Nothing to complain

I recently had the pleasure of using Broadband Genie's services to explore and select a new broadband plan, and I must say that my experience was nothing short of exceptional. From start to finish, Broadband Genie proved to be an invaluable tool for simplifying the often daunting task of choosing the right broadband provider.

One of the standout features of Broadband Genie is its user-friendly interface. Navigating through the website was a breeze, thanks to its intuitive design. The process of entering my location, preferences, and requirements was straightforward, and within moments, I was presented with a list of tailored broadband options that met my needs. The clear and concise comparison charts allowed me to easily assess the different plans, taking into account factors like speed, cost, and contract duration.

What truly set Broadband Genie apart was its comprehensive and unbiased information. Each plan was accompanied by detailed explanations, ensuring that I fully understood the terms and offerings. This transparency was incredibly reassuring, and it saved me from the confusion that often accompanies deciphering complex telecom jargon.

The real-time availability checker was another standout feature. It provided accurate information about the availability of plans in my area, preventing any disappointment later in the process. Additionally, the customer reviews and ratings section offered valuable insights from fellow users, helping me gain a better understanding of the actual customer experience with various providers.

One aspect that left a lasting impression was the convenience of the switching process facilitated by Broadband Genie. With just a few clicks, I was able to initiate the switch to my selected broadband provider. The website even provided step-by-step instructions, making the transition hassle-free and ensuring that I didn't miss any important details.

In terms of customer support, Broadband Genie excelled once again. Their support team was responsive and helpful, promptly addressing my queries and offering guidance when needed. This level of customer service further solidified my trust in the platform.

In conclusion, my experience with Broadband Genie was incredibly positive. The platform's ease of use, transparent information, and seamless switching process make it an invaluable resource for anyone in search of a new broadband plan. Broadband Genie's commitment to simplifying the selection process and empowering consumers with knowledge truly sets it apart. I wholeheartedly recommend Broadband Genie to anyone seeking a stress-free and informed broadband plan selection process.