Broad Financial Reviews 11

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Support

Joel was very knowledgeable and responsive to my needs. He was able to guide me through a fairly involved process with multiple changing requirements. He was patient and understanding and helped me with all the required and optional documentation that I needed to complete the task.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great Choice for Solo401k Plans

Every staff member at Broad Financial has been extremely helpful to me over the past ten years. Always quick to answer questions, handling my needs professionally and efficiently. I highly recommend them for Solo401k plans.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I needed a help with a form for taxes. A Broad Financial representative emailed the form to me, completed with all pertinent information, in less than an hour.

January 23, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look