Broadway Pro Scooter Reviews 1,428

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Very pleasant email and phone communication that allowed me to get the right titanium bars for my son's scooter for Christmas. They arrived exactly on time, and he loves them. Although it probab... See more

Rated 2 out of 5 stars

Beyond the initial order confirmation email I was never emailed again. I received no emails about the items being shipped or even delivered. The items just showed up and the at was the end of it. I’m... See more

Rated 5 out of 5 stars

Excellent site with reviews and good product photos and descriptions helped me decide to purchase the envy prodigy s8 retro for my 11 yr old. The basic ground shipping was fast arrived in 2 or 3 days.... See more

Rated 5 out of 5 stars

The service and quality at Broadway scooters is a cut above the rest!! The company provided stellar rare service and personally called me to verify parts ordered for our custom scooter. Rather than ju... See more

Company details

  1. Sporting Goods Store

Information provided by various external sources

Broadway Pro Scooters - Complete line of Scooters, Parts & Accessories. Shop from our wide selection or build your own Custom Scooter. Visit us online or at our NYC store.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

my daughters new scoot

Ordered my daughter a new scoot on there 4th of July sale late order was processed on the 5th and delivered in northern California on the 11th. We will buy again thank you Broadway P/S

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome and fast

The scooters arrived in a couple of days. Totally happy with them. I kept the Ryan Williams which fit me the best and gave the prodigy S9 swirl to some kid at the skatepark since it was too small for me.

July 12, 2022
Rated 5 out of 5 stars

Great customer service and quick shipping

So I ordered bars and they cut them to the perfect size that I asked for they didn’t have the wheel I ordered in stock but handled it well by giving me several options I choose a different wheel instead that was a little bit cheaper after we got that resolved they shipped the same day and next thing I know I have a package the next day so I can’t complain a single bit and with the wheel that was cheaper they refunded my money.

July 9, 2022
Rated 5 out of 5 stars

They were Awesome!

They were Awesome! They have the knowledge and service. Had an issue with delivery (the problem was on my end) they made sure its resolved immediately.

Thanks

July 8, 2022
Rated 5 out of 5 stars

Very nice scooter

Very nice scooter. Same as the ones in the scooter store we saw but passed because of the prize tag. I was happy to find this one on sale. Good prize. Sturdy, nice color well made. Very happy

July 1, 2022
Rated 4 out of 5 stars

Got the order quickly

Got the order quickly. Just what he ordered. The only improvement could be you sending out something saying you got order and when we would get it
I checked every folder and nothing had been sent
Great job on order though. We will order again

June 22, 2022
Rated 1 out of 5 stars

Something shady about my return

I received my item around Christmas. The scooter fork wasn’t the correct one. I shipped back in January. I never received my refund so I inquired with the company in February and they mysteriously received the package the next day. They claim they opened the package and the item packaging was in there without the item. We never opened the item, just put it back in a box and taped it up. They got $89 from me and my child is left without his Christmas gift and is really upset because I can’t afford to replace it. Best not to do business with this company especially if you may need to return something. They will not make it right.

April 16, 2022
Unprompted review
Rated 1 out of 5 stars

The payment setup on your website…

The payment setup on your website would’t work, and no one answers when I call your number. You should really try to have someone to answer people’s questions. The email response came within a day (adequate) but if someone had picked up the phone my problem could have been solved in five minutes. You can answer calls even when working from home.

April 8, 2022

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