Brockleby's Pies Reviews 985

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the delicious taste, superb quality, and generous, flavorful fillings. Many appreciate the excellent pastry and the wide variety of choices, including a good selection of gluten-free options. People also commend the efficient delivery service, noting that orders arrive promptly, well-packaged, and often still frozen, making it convenient to stock up. However, some customers also noted issues with value for money, mentioning that some pies lacked seasoning or had bland fillings. A few people experienced problems with their orders, such as incorrect items or missing information in the delivery address. There were also occasional comments about the taste of specific pies not meeting expectations, with some finding certain fillings to be sparse or not true to their described flavor.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the delicious taste, generous... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious taste, generous... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the promptness and... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process to be quick, easy,... See more

Value for money

Clients share ambiguous opinions on value for money. Many customers praise the great taste and value, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely pie and really buttery pastry. However.. this cost £11 which is almost double premium supermarket equivalents. I love supporting local businesses but this is expensive considering there wasn’t... See more

Rated 5 out of 5 stars

Never having heard of Brockleby’s Pies I bought a classic beef steak and ale pie and a pork pie at Berkeley Castle Farmers Market(Gloucestershire) and both were absolutely delicious. Top quality. Past... See more

Rated 5 out of 5 stars

Bought Wild Beaver Pie ( beef steak and ale) at Fillongley show. The lady showing us the options was excellent and very informative about the products. The pie was absolutely delicious. Lightest... See more

Rated 5 out of 5 stars

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to... See more


Company details

  1. Pie Shop
  2. Bakery
  3. Cooking Class

Information provided by various external sources

We are farmers and pie makers from Melton Mowbray, producing a range of handmade artisan pies, including the authentic Melton Mowbray Pork Pie.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

985 reviews

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Replied to 41% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Trying to return all your package & freezer packs

Your pies are delicious and we're very pleased with them thank you but we have tried several times to return your insulated packaging and your freezer packs too. We carefully packaged it all up and put card inside with our email address on and I sent you details by email and I also telephoned and spoke to somebody who promised to send me a return label but nothing has arrived. How do we return all this packaging to you please? It's frustrating because we've now had this all packed up ready to go it for almost 2 weeks. I look forward to hearing from you again soon and to receiving a return postage label as you promised in the post or by email very soon please?

January 27, 2026
Rated 5 out of 5 stars

We had the chicken Maharaja pie

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to eat half a pie each was soon overcome and plates were almost scraped clean. “100%" hit all the right spots, good quantity of chicken, tasty sauce, awesome pastry. What more can I say, other than try one!

January 26, 2026
Rated 5 out of 5 stars

BEST PIES

They are the best bought pies , forget the major supermarkets , once tasted you will never have any other .
Gluten free available as well

January 27, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing

Ordered the 'Beaver' pie, the photos on the website showed a densly packed pie with lots of meat. In reality what we got was a pie with thin, watery gravy and a whole three chunks of meat in half the pie. It tasted nice, but the quality of the pie in no way justified the price we paid. Would not recommend these to a friend and will not use again

January 20, 2026
Unprompted review
Rated 3 out of 5 stars

Once again a problem

Once again, a mix-up with the order..having had a problem with my first order, I received a coupon for 2 free pies, so I ordered a variety, including two pork pies, one ready to eat, and one frozen to bake at home. I opened the box with anticipation of sinking my teeth into a nice pork pie, only to find that both of them had to be baked at home, which also entails pouring gelatine into the pie, which is not terribly easy to do...

January 5, 2026
Brockleby's Pies logo

Reply from Brockleby's Pies

Hi Richard I am sorry to hear of the problem you have encountered. We will be back in touch to rectify the situation with you. Kind regards Louise

Rated 3 out of 5 stars

The pastry was buttery and light and…

The pastry was buttery and light and when cooked was really nice. I have had the chicken and leek and the beef and blue cheese and although nice I didn’t think there was anything special. I was not impressed with the amount of meat in the filling. I also got the cook at home pork pie which was extremely delicious.

January 5, 2026
Rated 5 out of 5 stars

Good quality food, all sourced from Britain, with a generous helping of friendly, & caring staff

I attended the Pie Shop on Church Street, along with a group of 6. This had been pre-booked. The food was lush, the pies were exemplary. Succulent & generous fillings, with lovely pastry. The mash was creamy and tasty. The soup starter, and cherry pie dessert were also incredibly nice. The experience was made even better by the staff who served us. They were attentive (without being in your face), warm, and welcoming. They joined in some banter too, and genuinely seemed to enjoy putting 'farm to fork'. Massive thank you to everyone working on the afternoon of 13th December.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Brockleby's Pies are very tasty

We've had 2 orders from Brockleby's thus far. Each pie we have tried has been very tasty and cooks up extremely well. We've tried the beef, venison, and chicken pies and love them all. The large pies are great for my wife and I for a filling supper.
Would love to see Brockleby's sell a side tub of gravy to go along with the pies. -hk

December 7, 2025
Unprompted review
Rated 3 out of 5 stars

Only tried one of five

Only tried one of five, to early to say…

November 24, 2025
Brockleby's Pies logo

Reply from Brockleby's Pies

Hi thank you for your review, we would really appreciate being able to find out more. Please could you email us referencing your review for the attention of Div info@brocklebys.co.uk? Thank you Louise

Rated 5 out of 5 stars

A brilliant company

A brilliant company. Great service and gorgeous pies. They are a little on the expensive side I know but they are well worth it. The pies have lots of filling and big chunks of meat. The pastry is beautiful. The best pies by far. I buy about 6 at a time and pop them in the freezer. The delivery is always on time and updates sent. Brilliant all round.

October 27, 2025

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