Brockleby's Pies Reviews 985

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the delicious taste, superb quality, and generous, tender fillings with excellent pastry. Many appreciate the wide selection, including gluten-free options, and find the pies to be the best they've tasted. The delivery service is frequently described as prompt, well-packaged, and efficient, making the overall ordering experience very positive. However, some customers expressed dissatisfaction with certain orders, noting issues like bland fillings, a lack of seasoning, or a watery consistency in some pies. There were also occasional concerns about the value for money, with a few people feeling that the amount of filling did not match the price or expectations set by product images.

What people talk about most

Product

Clients share positive opinions on product, with many praising the delicious taste, generous fillings, and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the delicious taste, generous... See more

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the quick... See more

Order

People report ambiguous experiences with order. Many customers praise the easy and quick ordering process,... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers praise the products as great value,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely pie and really buttery pastry. However.. this cost £11 which is almost double premium supermarket equivalents. I love supporting local businesses but this is expensive considering there wasn’t... See more

Rated 5 out of 5 stars

Bought Wild Beaver Pie ( beef steak and ale) at Fillongley show. The lady showing us the options was excellent and very informative about the products. The pie was absolutely delicious. Lightest... See more

Rated 5 out of 5 stars

Never having heard of Brockleby’s Pies I bought a classic beef steak and ale pie and a pork pie at Berkeley Castle Farmers Market(Gloucestershire) and both were absolutely delicious. Top quality. Past... See more

Rated 5 out of 5 stars

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to... See more


Company details

  1. Pie Shop
  2. Bakery
  3. Cooking Class

Information provided by various external sources

We are farmers and pie makers from Melton Mowbray, producing a range of handmade artisan pies, including the authentic Melton Mowbray Pork Pie.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

985 reviews

5-star
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1-star

Replied to 41% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

CONSTANT 3-5 a week spam had to block…

CONSTANT 3-5 a week spam had to block on email then on phone then again on whats app - thats not just using our number for delivery use
Pies = Not nice - spice flavour ? not for us

December 7, 2024
Unprompted review
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Reply from Brockleby's Pies

Thank you for your feedback. We are sorry you haven't found a pie to suit your taste from our award winning range of over 25 fillings and we weren't aware until now. Please simply 'unsubscribe' from our messages to you with offers. Kind regards

Rated 2 out of 5 stars

They won't stop sending spam SMS ever…

They won't stop sending spam SMS ever since I ordered with them, despite my repeated requests.

Edit: took a couple of messages and a Trustpilot moan, but they have hopefully removed me from their spam list.

December 3, 2024
Unprompted review
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Reply from Brockleby's Pies

Thank you for your message and we can confirm that you should no longer be receiving customer communications via SMS. Kind regards

Rated 5 out of 5 stars

Lovely filling

Lovely filling, lovely pastry and oh so tasty.
Everything you could possibly want in a pie.
And coming from Wigan I know a bit about pies !

November 26, 2024
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Reply from Brockleby's Pies

That is praise indeed Ian! Thank you so much for your feedback, we are delighted you enjoy our pies. See you soon! Kind regards Louise

Rated 5 out of 5 stars

Great all ways

Great variety
Great pie content
Great pastry
Very, very tasty

November 26, 2024
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Reply from Brockleby's Pies

Aw thank you Hilary very much for sharing this with us, we are thrilled to hear it and hope to see you again soon! Kind regards Louise

Rated 5 out of 5 stars

Great pies

Great pies, delivered in a timly manner.

November 25, 2024
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Reply from Brockleby's Pies

Thank you Neil we are thrilled to hear this and look forward to serving you again in the future. Kind regards Louise

Rated 5 out of 5 stars

Excellent pies never disappoint

Excellent pies never disappoint, packed with filling and flavour, I never buy pies from anywhere else. Excellent communication from ordering to point of delivery. Well packed to ensure they arrive frozen so pleased with Brocklesbys they deserve the awards they receive

October 28, 2024
Rated 5 out of 5 stars

Top quality pies

Top quality pies, we went a few years ago to make our own pork pies and we've been hooked ever since.
The mince pie they've got out for Xmas is top tier.

October 28, 2024
Rated 5 out of 5 stars

Delicious pies

Delicious pies! Mouth watering fillings, tasty and imaginative. Great pastry, light and crisp.
Opportunity to order in a variety of bundles or individual choice.

September 24, 2024
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Reply from Brockleby's Pies

Thank you Trevor for your review. We are thrilled to hear that you are enjoying our pies and we look forward to serving you next time! Kind regards Louise

Rated 5 out of 5 stars

amazing pies

amazing pies

September 24, 2024
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Reply from Brockleby's Pies

Thank you Mark for your review. We are thrilled to hear that you are enjoying our pies and we look forward to serving you next time! Kind regards Louise

Rated 5 out of 5 stars

Great pies

Great pies, great people. Highly recommend!

September 26, 2024
Unprompted review
Brockleby's Pies logo

Reply from Brockleby's Pies

Thank you Sue for your review. We are thrilled to hear that you are enjoying our pies and we look forward to serving you next time! Kind regards Louise

Rated 4 out of 5 stars

Just what you'd want from a pie

Delivered as advised in a good quality thermoshipper using natural wool fibres so tick for environmental awareness.
Pies were delicious, superb pastry & deeply filled. Just what you'd want in a pie.

September 25, 2024
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Reply from Brockleby's Pies

Thank you Stephen for sharing your review and we are so glad to hear that you are enjoying our pies. We strive to achieve five stars so please do let us know if there is anything that we can do to win that fifth star! info@brocklebys.co.uk. Kind regards Louise

Rated 5 out of 5 stars

Great pies

Great pies, natural ingredients and delicious

September 24, 2024
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Reply from Brockleby's Pies

We are so pleased to hear how much you are loving our pies. Hope to see you again soon! Kind regards Louise

Rated 5 out of 5 stars

just brilliant.

just brilliant.

September 24, 2024
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Reply from Brockleby's Pies

Thank you very much for sharing this with us! We are delighted to hear such positive words!! We look forward to serving you when you are ready for more! Kind regards Louise

Rated 3 out of 5 stars

Bought the Beaver pie at Flintham show


UPDATE - in my defence I’d had too many sherberts at the show and after talking to friends about this, it’s now obvious I should have cooked the pie first!!!

My sincerest apologies - I stand corrected!

Bought the Beaver pie at Flintham show
Although good and quality of meat excellent, I thought it was very ordinary considering the hype and price
More like a quality mass produced pie imo

September 26, 2024
Unprompted review
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Reply from Brockleby's Pies

Thank you for your review. We are really pleased to read that you recognise the quality of the meat we use in our pies but are sorry to learn that you found a pie not to your taste They are hand made with the utmost care using quality ingredients and never made by a machine. Kind regards Louise

Rated 5 out of 5 stars

Lovely scrumlicious pies

Lovely scrumlicious pies, havent found one I could fault- best I keep trying then!

August 27, 2024
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Reply from Brockleby's Pies

That's a wonderful excuse! Thank you for sharing your thoughts and we look forward to serving you again in the future. Kind regards Louise

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