Brockleby's Pies Reviews 985

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the delicious taste, superb quality, and generous, tender fillings with excellent pastry. Many appreciate the wide selection, including gluten-free options, and find the pies to be the best they've tasted. The delivery service is frequently described as prompt, well-packaged, and efficient, making the overall ordering experience very positive. However, some customers expressed dissatisfaction with certain orders, noting issues like bland fillings, a lack of seasoning, or a watery consistency in some pies. There were also occasional concerns about the value for money, with a few people feeling that the amount of filling did not match the price or expectations set by product images.

What people talk about most

Product

Clients share positive opinions on product, with many praising the delicious taste, generous fillings, and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the delicious taste, generous... See more

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the quick... See more

Order

People report ambiguous experiences with order. Many customers praise the easy and quick ordering process,... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers praise the products as great value,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely pie and really buttery pastry. However.. this cost £11 which is almost double premium supermarket equivalents. I love supporting local businesses but this is expensive considering there wasn’t... See more

Rated 5 out of 5 stars

Bought Wild Beaver Pie ( beef steak and ale) at Fillongley show. The lady showing us the options was excellent and very informative about the products. The pie was absolutely delicious. Lightest... See more

Rated 5 out of 5 stars

Never having heard of Brockleby’s Pies I bought a classic beef steak and ale pie and a pork pie at Berkeley Castle Farmers Market(Gloucestershire) and both were absolutely delicious. Top quality. Past... See more

Rated 5 out of 5 stars

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to... See more


Company details

  1. Pie Shop
  2. Bakery
  3. Cooking Class

Information provided by various external sources

We are farmers and pie makers from Melton Mowbray, producing a range of handmade artisan pies, including the authentic Melton Mowbray Pork Pie.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

985 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Efficient and delicious

There was a problem with the delivery but it was replaced and corrected within days. We've ordered from them many times and have always been delighted with the meals.

August 27, 2024
Brockleby's Pies logo

Reply from Brockleby's Pies

Thank you Martha for your custom which is very much appreciated and look forward to serving you in the future. Kind regards Louise

Rated 4 out of 5 stars

My first order arrived they delivered…

My first order arrived they delivered the correct, as I'm a new customer my experience is good.

September 3, 2024
Unprompted review
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Reply from Brockleby's Pies

Hi Elsie thank you for letting us know how happy you are with your pie delivery and we look forward to serving you again when you are ready for more pies! Kind regards Louise

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Pies absolutely gorgeous will definitely buy again

July 29, 2024
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Reply from Brockleby's Pies

Hi Dawn thank you for letting us know. We are really delighted to hear that you are enjoying your pie delivery service. Kind regards Louise

Rated 5 out of 5 stars

Great pies.

Had heard about these pies and had to try them and wasn't disappointed. Delivered on time and well packaged. Only tried the steak and ale and the venison one so far, really tasty and packed full of meat.

July 25, 2024
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Reply from Brockleby's Pies

That's fantastic Mark to hear thank you for letting us know. We have a new referral scheme if you fancy referring anyone - it's pretty generous! Please email us if you would like more information info@brocklebys.co.uk

Rated 5 out of 5 stars

Delicious pies…

All pies were delicious and the pastry was the best!

July 25, 2024
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Reply from Brockleby's Pies

Thank you Julie that's great news. Let us know when you are ready for more! Kind regards Louise

Rated 5 out of 5 stars

Tasty pies filled to the brim

Great comms - perfect delivery - not to forget the awesome tasty pies!

July 25, 2024
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Reply from Brockleby's Pies

Thank you Jane we are really pleased to hear that you are enjoying our pies. We look forward to serving you again in the future. Kind regards Louise

Rated 3 out of 5 stars

I really wanted to love these as I…

I really wanted to love these as I think they have a great range of flavours. I have tried the Penguin Pie and the Kiwi Pie and unfortunately, they are just far too salty. If it wasn't for this they'd be delicious but I can't buy these again unless they lower the salt content.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Just great service ,very Secure,well…

Just great service ,very Secure,well packed order & delicious pies!

June 25, 2024
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Reply from Brockleby's Pies

Thank you Mr Jones for kindly sharing this with us and we look forward to serving you again next time. Kind regards Louise

Rated 5 out of 5 stars

Efficient

Fast, Efficient, Professional and above all very tasty Pies

June 26, 2024
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Reply from Brockleby's Pies

Thanks Jon for sharing this with us all, we are delighted to hear it! Kind regards Louise

Rated 5 out of 5 stars

The pies are full of filling and so…

The pies are full of filling and so tasty. Delivery was easy to track.

June 25, 2024
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Reply from Brockleby's Pies

We are so pleased to hear this and we look forward to serving you again next time. Kind regards Louise

Rated 5 out of 5 stars

The best pies

The best pies, easily ordered and delivered when you wish.

June 24, 2024
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Reply from Brockleby's Pies

Thank you Alyson for taking the time to share with us how much you enjoy our pies. Kind regards Louise

Rated 5 out of 5 stars

Delicious pies

Delicious pies, efficient delivery

June 24, 2024
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Reply from Brockleby's Pies

That's super to hear, thank you for letting us know how much you enjoy our pies! Kind regards Louise

Rated 5 out of 5 stars

Excellent x

Excellent x

June 24, 2024
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Reply from Brockleby's Pies

Hi Dawn thank you so much for awarding us four stars but please do let us know what we need to do to get that fifth one as we strive for excellence. Kind regards Louise

Rated 5 out of 5 stars

Heaven’s Pies

Excellent packaging. Great customer service. Delicious pies, a complete taste of heaven, just how a pie should be❣️

June 24, 2024
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Reply from Brockleby's Pies

That's wonderful to hear Beverley, thank you for sharing this with us all. Kind regards Louise

Rated 2 out of 5 stars

Had quite a few orders of various pies…

Had quite a few orders of various pies over the last 4 or five years. Just eaten the Moo and Blue large pie. Quality seems to have gone down over the last year and disappointed with the Moo and Blue pie. Very few lumps of meat and those that were present were chewy. Also included was a fairly large lump of skin/gristle. Still have 5 more different pies so fingers crossed the quality improves

June 16, 2024
Unprompted review
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Reply from Brockleby's Pies

Mr Grindley we are sorry to hear that you have had a less than positive experience unlike your previous orders. Please could you email info@brocklebys.co.uk. With thanks Louise

Rated 5 out of 5 stars

Fantastic pies

Fantastic pies

May 28, 2024
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Reply from Brockleby's Pies

Thank you Ronnie we are very pleased to hear you love our pies! Let us know when you are ready for more! Kind regards Louise

Rated 5 out of 5 stars

Excellent service

Easy to find what you want on the site and delivery was prompt

May 28, 2024
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Reply from Brockleby's Pies

Thank you Anna we are very pleased to hear you are enjoying your pie deliveries! We hope to welcome you back when you are ready for more. Kind regards Louise

Rated 5 out of 5 stars

Pie fabulous

These pies are some of the best we have had and the customer service is second to none. You have to try the pies or you are missing out.

May 28, 2024
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Reply from Brockleby's Pies

Thank you Shaun for your kind words. This means a lot to our small team and we will be sure to share your praise. We are delighted to hear how much you are enjoying your pie deliveries and we look forward to serving you again in the future. Kind regards Louise

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