Brook + Wilde Sleep Reviews 211

Mattress ordered, delivered and installed All perfectly
Delivery team were exemplary!
Mattress proving to be very comfortable as per the description

The bed itself it fantastic, have had better nights sleep already after a few days.

The delivery was really good as well, the bed was easy to transport and they picked up my old mattress.

Love my new travel pillow from Brook & Wilde. It's super-comfy and the quality is outstanding!

My daughter had purchased a mattress from Brook + Wilde a few years ago. And after staying at their house, for a week we were very impressed with a good nights sleep. So it’s now come for us to renew our mattress and we bought the same mattress and we have equally been very impressed with it. Well done. On the mattress arriving we noticed they’ve made some changes to the mattress. They have now put some handles on the side which makes it easy to grip when it comes to be rotating mattress around which was not on the old design.5* Ultima Medium King Mattress

Crook and liars. Our warranty is void and we need a new mattress just over year later

I have an Ultima mattress and it's the best thing I've ever slept on. Customer service was great, and delivery was prompt. Would recommend.

This is our 2nd mattress from B&W. Super comfortable and very good quality.

Outstanding quality and prompt delivery! It is our 4th mattress from Brook + Wild. They have very good discounts as well.

the service provided by Brooke + Wild was very good the mattress arrived on the date and time arranged, the delivery men were friendly and respectful.
I am very happy with the mattress, I bought it because I had been suffering from lower back and hip pain and thought it might help to change my mattress, the mattress is extremely comfortable and supports my back really well and since using it my back pain has gone.

DO NOT BUY!!!
We were fooled by the marketing of this brand to believe they are premium mattresses. We purchased the Perla mattress and within 3months it started to sag leaving hollows where we sleep. I emailed to return under their 200day rule to find they have gone into administration and reopened under brook and Wilde sleep. Called the company and asked if they are selling the same mattresses as previous to which they agreed!!! So we are stuck with a £1600 mattress which is unusable and giving us back pain.
Complete scam of a company, do not trust them

Crook & Wilde! This should have been their new trading name
Using deceptive means to run a business.

Brook + Wilde claims to have gone under administration and now running with new trading name Brook + Wilde Sleep. Very suspicious.

I am left with a saggy mattress which costed over a grand for which the warranty is now void due to them claiming to have gone under administration.

They still use the same:
- Contact number as a business
- Same website
- Same branding
- Same product
- Kept details of previous customers for marketing purposes (infringing GDPR which I will raise to ICO)

Beware before you waste your money for a service that is not going to be upheld (including warranty in the longer run)!

AVOID THIS COMPANY.

As many people have already noted, this company is a continuation of Brooke + Wilde, which went into administration and didn’t deliver the products it sold to its customers.

Do not lose your money to these people. Go and buy what you need from a reputable company.

Very comfy and good size for travel. Retains its shape well

Great delivery, guys took the old mattress and unpacked the new one. Told us what to do and not do. Excellent service. Mattress great so far, very comfy 😴

They delivered earlier than the specified timeframe, delivery was communicated well. The mattress is as described, very comfortable and high quality.

Purchased a mattress 2 years ago when they were trading as Brook + Wild. Over the last year it's sagged and is now causing backpain and overheating.
The "new" owners are refusing to honour the 10 year guarantee yet are selling the exact same stock.

Avoid these scam artists.

Absolutely love my pillow! So comfy and soft. Been having the best night's sleep using this pillow and would recommend it to anyone!

I'm so happy I ordered from this company. I will most definitely order again. The customer service is brilliant and the products super. My pillow is amazing!

The pillow was of high-quality and comfortable to sleep on. I found the pillow supportive in aiding an undisturbed night's sleep. It also looks good.

Received my pillow from Brooke&Wilde sleep. I can honestly say these last few nights I’ve had the best sleep ever !!! I’ve been struggling with neck pain for the past few years and have trialled many pillows throughout the years, and I’m happy to say this is the one !!! Will be buying for my family this Christmas.