While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

You may have heard the phrase that "doctors make the worst patients". The true could be said of of tutors who are students! Everyone at Brooks and Kirk was supportive, open minded and genuinely... See more

Rated 5 out of 5 stars

I have recently finished a level 3 assessor training course with Brooks and Kirk. From start to finish I've had a great experience with this training provider and wouldn't hesitate to do further cours... See more

Company replied

Rated 5 out of 5 stars

A fantastic course made really enjoyable by a company such as Brooks and Kirk who were really encouraging supportive, and genuinely keen to help. The course was great value with varied assignments a... See more

Company replied

Rated 5 out of 5 stars

I completed my Level 3 CAVA course with Brooks and Kirk and I would highly recommend these training providers. A friendly, hardworking and dedicated team that are always on hand to help. Great, concis... See more

Company replied

Company details

  1. Educational Institution

Written by the company

We have been delivering Assessor and Internal Quality Assurance courses for just over 25 years. For all your TAQA Training needs, choose Brooks and Kirk.


Contact info

5.0

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience while completing CAVA course

I have just finished my CAVA course with Brooks and Kirk and I can't recommend them enough. Everyone I have dealt with at the company is polite, friendly and professional. The turn around speeds for marking my assignments have been extremely fast, which has helped me to progress through the course at a good pace. All the feedback I have received has been extremely positive and designed to help me to make any necessary improvements.

February 28, 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Karen,

Thank you for taking the time to leave us this great review, we really appreciate your kind comments!

If you need anything, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Katie
Brooks and Kirk

Rated 5 out of 5 stars

Brilliant

Completed an assessor course with brooks and Kirk. Can highly recommend. Excellent company.

February 27, 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Phillip,

Thank you for taking the time to leave us a great review, we are pleased you'd highly recommend us!

If you need anything, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Katie
Brooks and Kirk

Rated 5 out of 5 stars

Easy to follow course and excellent support

I've just completed a level 3 CAVA assessor course with Brooks and Kirk and found it an excellent experience.

The course was well structured and broken down into easy to complete tasks. It was simple to follow and there was loads of help and guidance. Feedback was given for each task with support on any additional requirements needed.

It was easier than I was expecting and excellent value for money too! I'd certainly have no hesitation in recommending them.

January 27, 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Henry,

Thank you for taking the time to leave us this fantastic review! I'm glad to hear you had such a good learning journey with us. I'll let the team know your comments.
If you need anything, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Was fully supportive and helped me to…

Was fully supportive and helped me to achieve my qualification

January 22, 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Kayley,

Thank you for taking the time to leave us a review! We're glad to hear you had a good learning journey with us. If you need anything, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

The course was easy to follow

The course was easy to follow, with a tutor available online as required for additional help and support. Work was marked and sent back quickly with developmental and constructive feedback. the assessment day was very well organised and run. This course has prepared me well for my future job roles

January 20, 2025
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Simon,

Thank you for taking the time to leave us this great review! I'm glad to hear you had a great learning journey with us.
If you need anything in the meantime, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

level 3 assessors course

Competed my level 3 assessors course with Brooks and Kirk . Excellent help during the course with any help I needed.
Can highly recommend.

December 16, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Ed,
Thank you for taking the time to leave us this great review. I'm glad to hear you had a good learning journey with us!
If you need anything, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

A fantastic course, fantastic company.

A fantastic course made really enjoyable by a company such as Brooks and Kirk who were really encouraging supportive, and genuinely keen to help. The course was great value with varied assignments and tasks. The personal online log in, 'Moodle', gave access to all the course which was set out clearly with excellent supportive videos. All assignments could be completed distance learning and in your own time. Great company to use, would fully recommend.

December 17, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Helen,

Thank you for taking the time to leave us this fantastic review! I'm really glad to hear you had a great learning journey with us. I'll let the team know your fantastic comments.
If you need anything at all, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

I have just completed Level 3 Cava…

I have just completed Level 3 Cava course.
I couldn’t have asked for a more supportive team. The whole team at Brooks and Kirk’s are fantastic. The learning modules were very informative and I have learned so much from this course. I would highly recommend using this company and I’m even considering using them again myself. Special thank you to Laura and Rebecca for all the support given and the supper fast feedback.

December 6, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Emma,

Thank you for taking the time to leave us this great review! I'm glad to hear you had a fantastic learning journey with us. I'll let the team know your great comments.
In the meantime, if you need anything from us, please don't hesitate to contact me, and I would be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Highly recommended training providers

I completed my Level 3 CAVA course with Brooks and Kirk and I would highly recommend these training providers. A friendly, hardworking and dedicated team that are always on hand to help. Great, concise feedback on coursework from Rebecca and Laura, which made the assignments a smooth process. For any other help, I found Steve, Billy, Kacey and Lisa incredibly friendly and immensely helpful. I am planning my next step in the assessment field, I will definitely choose Brooks and Kirk to study with. A great team. 👍

December 1, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Gillian,

Thank you for taking the time to leave us this fantastic review! I'm so glad to hear you had such a good learning journey with us. I'll let the rest of the team know your great comments!
If you need anything in the meantime, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Fantastic support

Fantastic support throughout my Level 3 course, on the phone and zoom. Always friendly and professional and welcoming. I would recommend them highly. With the last training company I used I never spoke to anyone but Kirk and Brook would even call me if I had not contacted them for a while.

October 1, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Jo,

Thank you for taking the time to leave this great review! We're glad to hear you had a great learning journey with us. I'll let the team know your comments!
If you need anything in the meantime, please don't hesitate to contact us, and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Review of level 3 CAVA course

The great balance of online cpd and training modules, practical days and regular check ins via phone call and email enabled me to complete my CAVA qualification alongside my main job with success and confidence. I would highly recommend the company to anyone thinking of doing the CAVA course.

November 5, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Joanne,
Thank you for taking the time to leave us this fantastic review. I'm glad to hear you had a great learning journey with us!
If you need anything in the future, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

I am truly happy to be working with the…

I am truly happy to be working with the wonderful group of assessors in Brooks and Kirk. I finished AET course in one month.

September 1, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Ahlam,
Thank you for taking the time to leave us this review! We're glad to hear you had a great learning journey with us!
If you need anything in the future, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Loved this course

I enjoyed this course, as I was able to do it in my own time. I was able to do so much leave it for a couple of days then go back to where I left off.
Very knowledgeable, able to watch videos rewind check I had heard correctly or write notes.
Easy to follow

October 25, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Carol,
Thank you for taking the time to leave this great review! I'm glad to hear you had a great learning journey with us!
If you need anything in the future please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Fantastic from start to finish

The course was easily presented and easily accessible. Help was on hand at every stage and at no point did i ever feel alone or isolated. Everyone i dealt with was professional, friendly and down to earth.

Thank you to all the team that helped me through my CAVA course.

October 15, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Jason,
Thank you for taking the time to leave us this great review! I'm glad to hear you had such a good learning experience with us.
If you need anything in the future please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Brooks and Kirk level 3 CAVA course and EPA CPD course

I have just completed a level 3 CAVA course and an EPA CPD course with Brooks and Kirk.

Brooks and Kirk provided easy to access, fully resourced and enjoyable courses. The team there are always really helpful and very friendly. It has been a great experience, thank you.

I have no hesitation in recommending them to further develop your career, skills and knowledge.

September 30, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Julie,

Thank you for taking the time to leave us this great review. I'm glad to hear you had a great learning journey with us, and that you would recommend us!
If you need anything in the meantime please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Easy digestible lessons presented so…

Easy digestible lessons presented so that you can understand.

September 27, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Ronald,

Thank you for taking the time to leave us this review. I'm glad to hear you had a great learning journey with us.
If you need anything in the meantime, please don't hesitate to contact me and I would be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

This training provider is absolutely…

This training provider is absolutely amazing
The staff the assessors everyone is so lovely and helpful
The assessors mark the work so quick your not waiting around or chasing them at all
I was really nervous about joining but I am so glad I did it now and choose this company

September 24, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Naila,

Thank you for taking the time to leave us this great review! I'm glad to hear you had a great learning experience with us. If you need anything at all please don't hesitate to contact us and we would be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

SFJ Awards Level 4: Leading the Internal Quality Assurance of Assessment, Processes and Practice

I have just completed the SFJ Awards level 4 in leading the internal quality assurance of assessment, processes and practice. I would highly recommend this course. The support and feedback from the assessor was excellent all the way through to completing the course. A big thank you to all of the team!

September 10, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi,

Thank you for leaving this great review! I'm glad to hear you had a good learning experience with us. I'll let the team know your great comments.
If you need anything, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Amazing Company and Exceptional Service

I have recently completed AET level 3 Award with the support from the most amazing team at Brooks and Kirk. I have studied on line courses with other companies but this company is on a different level.....they have definitely mastered their craft for sure.
The resources made available to me was of the highest standard and I felt I had someone supporting me at all times. This company takes pride in what they do, never loosing enthusiasm. I felt how genuinely proud they were of me too. They do not cut corners, they encourage and guide throughout and check in regularly. This course is perfect for someone who wants to enjoy their career and feel they are making a positive contribution to society. I have learned valuable skills which has set me up to succeed in my field. Although tough at times it was worth it. Now looking forward to continuing my studies with them as their encouragement and guidance has been priceless. Worth every penny!

August 29, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Sharon,

Thank you for taking the time to leave us this fantastic review!! We're glad to hear you had a brilliant experience with us. I'll let the team know your great comments!
If you need any help or support with other courses, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

Rated 5 out of 5 stars

Great course and company

Another great course completed with Brooks and Kirk - Lead IQA.
The course suited me perfectly as you can access it at your own pace. Always somebody on hand to support you if needed and assignments marked very quickly. All staff are friendly and professional. Special thanks to Laura for all your help!

August 13, 2024
Unprompted review
Brooks and Kirk logo

Reply from Brooks and Kirk

Hi Kelly,
Thank you for taking the time to leave us this great review! We're glad to hear you had another successful learning journey with us. I'll let Laura know your comments!
If you need anything else in the meantime, please don't hesitate to contact us and we'd be happy to help.

Kind regards,
Kacy
Brooks and Kirk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look