While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

When number of players increases then your server do not run the deathmatch smoothly and sometime bullets do not register ....well i have 4070ti with i7 13gen ,mobo msi z790, 1tb ssd ..do not think it... See more

Company replied

Rated 3 out of 5 stars

Servers are stuttering (low server frame time keeps showing from time to time), everything else is fine but this has to be fixed.

Company replied

Rated 3 out of 5 stars

I have vip subscription then also server throw me out how it can be possible please solve this issue ASAP…

Company replied

Rated 5 out of 5 stars

Been playing on this server for about a year now and never had any issues with any of the players nor the staff team, I recently got false automated ban and the staff solved the issue within 48hours.... See more

Company details

  1. Cloud Computing Service
  2. Arts Organization
  3. Game Store
  4. Process Server

Written by the company

No. 1 Game Server Provider


Contact info

3.6

Average

TrustScore 3.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Deathmatch is too laggy..

Deathmatch is too laggy... cant aim in that server

August 19, 2024
BroSena eSports logo

Reply from BroSena eSports

As of 25 August 2024, we are the only active Deathmatch (DM) server for Counter-Strike 2 (CS2) in India. The reason for this is the Deathmatch plugin we use for CS2, which is currently quite buggy and demands significant computing power. Unfortunately, due to CPU limitations imposed by cloud providers in India, our server cannot meet the high computational demands, leading to occasional lag.

This explains why only one Indian community has a functioning DM server, despite the growing demand for it. We are working to optimize the performance, but until then, the server may experience performance issues during peak times.

Rated 2 out of 5 stars

Improve the server

Improve the server , its so laggy when the enemy shoots

May 6, 2024
BroSena eSports logo

Reply from BroSena eSports

As of 25 August 2024, we are the only active Deathmatch (DM) server for Counter-Strike 2 (CS2) in India. The reason for this is the Deathmatch plugin we use for CS2, which is currently quite buggy and demands significant computing power. Unfortunately, due to CPU limitations imposed by cloud providers in India, our server cannot meet the high computational demands, leading to occasional lag.

This explains why only one Indian community has a functioning DM server, despite the growing demand for it. We are working to optimize the performance, but until then, the server may experience performance issues during peak times.

Rated 3 out of 5 stars

Servers are stuttering (low server…

Servers are stuttering (low server frame time keeps showing from time to time), everything else is fine but this has to be fixed.

March 4, 2024
BroSena eSports logo

Reply from BroSena eSports

As of 25 August 2024, we are the only active Deathmatch (DM) server for Counter-Strike 2 (CS2) in India. The reason for this is the Deathmatch plugin we use for CS2, which is currently quite buggy and demands significant computing power. Unfortunately, due to CPU limitations imposed by cloud providers in India, our server cannot meet the high computational demands, leading to occasional lag.

This explains why only one Indian community has a functioning DM server, despite the growing demand for it. We are working to optimize the performance, but until then, the server may experience performance issues during peak times.

Rated 3 out of 5 stars

When number of players increases then…

When number of players increases then your server do not run the deathmatch smoothly and sometime bullets do not register ....well i have 4070ti with i7 13gen ,mobo msi z790, 1tb ssd ..do not think it is becuz individual pc spec ..i have wrote my.specs up there

February 24, 2024
BroSena eSports logo

Reply from BroSena eSports

As of 25 August 2024, we are the only active Deathmatch (DM) server for Counter-Strike 2 (CS2) in India. The reason for this is the Deathmatch plugin we use for CS2, which is currently quite buggy and demands significant computing power. Unfortunately, due to CPU limitations imposed by cloud providers in India, our server cannot meet the high computational demands, leading to occasional lag.

This explains why only one Indian community has a functioning DM server, despite the growing demand for it. We are working to optimize the performance, but until then, the server may experience performance issues during peak times.

Rated 3 out of 5 stars

I have vip subscription then also…

I have vip subscription then also server throw me out how it can be possible please solve this issue ASAP…

August 18, 2023
BroSena eSports logo

Reply from BroSena eSports

You brought for Retake 2

With steam id STEAM_1:0:84018461


Your vip is activated

Maybe you connecting with wrong steam
Or
Our Different retake server which you didinot purchase

We rechecked everything is fine for our side

Also before creating reviews contact on discord

brosena.xyz/discord

Contact us over there or recheck everything from your side else we will take action for wrong review

Rated 1 out of 5 stars

Deathmatch servers not updated.

Deathmatch servers not updated.. The awp has 10 bullets still.. We are a year behind.

August 13, 2023
BroSena eSports logo

Reply from BroSena eSports

First of all It’s not related to our store .

If you don’t want 10 ballet,you should not buy vip on first place.



For this contact on Discord

brosena.xyz/discord


Rated 1 out of 5 stars

Very slow service

July 2, 2023
BroSena eSports logo

Reply from BroSena eSports

Without reading product descriptions,you brought it.
It’s clearly mentioned there .working hours 11am to 11 pm
You brought at 12 pm

Now you are expecting fast service.
N
For people like you we have automated panel .
But you never used you xD or read it

If you want to buy then buy from https://vip.brosena.xyz/login next time


Don’t care wrong reviews if you didn’t read product descriptions.


Read it again let me know

Rated 2 out of 5 stars
BroSena eSports logo

Reply from BroSena eSports

lol ,there is no glitch
thats designed like this,
its written over there to wait 1-2 hr after payment

do read everything before buying and reviewing
dont do unnecessary things
- Savage
feel free to me me on discord savage#5555

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look