Brother2Brother Reviews 

High quality product and super fast delivery

Quick and simple delivery

Extremely efficient service, easy to deal with and speedy delivery, would highly recommend.

Great service from the team and amazing sale prices on designer goods. Fast processing and delivery.A*

Perfect transaction. Great response time and quick delivery. Definitely use again. Thank you.

Quick and easy. Also purchased goods at a very good price.

Order received within days great product and packaging

I was sent the wrong item for my order on December 29th. I immediately reached out to the company on the same day via email to their customer service department (as instructed to by their website) within an hour of receiving my package, and with photos/screenshots provided. I am yet to receive a reply to that enquiry. On January 1st I sent another message to their customer services (this time via their online website form). I am now waiting on a reply to that enquiry.

In order to return an item the customer has to, at their time, inconvenience and expense, download the return label from the brother2brother site and then repackage the item (either reusing the original box if it hasn't been damaged opening the item or using one they have, perhaps at further expense to them) and facilitate the re-delivery themselves e.g. physically take it to the post office etc. As someone with limited mobility (officially and legally) and entering hospitalisation, brother2brother's mistake has placed me in a stressful situation -- how do I return an item when I'm in hospital and if I have no printer to print the label required to return it? And more to the point -- why should I have to be stressed about such a scenario due to a hapless mistake this company made? I gave them my custom -- they gave me the wrong item.

I have had a terrible experience with brother2brother and will never shop with them again.

Great clothes at great prices

I needed to return an item but found the return cost very expensive. £3.99 delivery and £12.15 to return. So £16.14 in postage costs for a pair of shoes that I didn’t keep. Will use other retailers in future that offer free delivery and returns when

Amazing price & delivered quickly with no fuss. I will definitely buy from these guys again.
Thanks 🙏

Excellent choice, great prices, fast delivery, highly recommended, what’s not too like,

Nothing to complain about your service
Keep up guys you're doing a good job 👏 👍 wishing you all the best

The price was great and delivery fast what more could you ask for 5 stars

5/5 my delivery come on time

I am a tab bit disappointed. The website only (guest user) asked for one address which they later was labelled as billing address and delivery address for some reason had an old address. I realised it within 24hours of the order and immediately reached our to customer care via email as their phone were switched off. At this stage my parcel was not ready nor dispatched, and they failed to update my correct address. I reached out to both customer care & DPD delivery but both of them dint take any responsibility. To top it I had even pay extra for delivery.