Brothers & Bezels Reviews 

111
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I cannot compliment the team more on this sale. From start to finish, Lorent, was accommodating and helpful. The communication was flawless and the end product better in hand than I had hoped for.

Rated 5 out of 5 stars

What a pleasure dealing with Arton. Customer service and Communication was fantastic. Arton sourced the perfect Rolex that I was searching for as a gift for my son. Would highly recommend Brother... See more

Rated 5 out of 5 stars

Buying my first Rolex was a big moment for me, and Arton made it a memorable one. He was extremely knowledgeable, patient, and genuinely helpful. He took the time to explain everything, answered all... See more

Rated 5 out of 5 stars

Visited Brothers & Bezels office with my wife to view and buy Cartier Ballon Bleu watch in steel/gold yesterday. Extremely possitive buying experience. Both brothers are very knowledgeable and... See more

Company details

  1. Watch Store

Written by the company

We are a family based watch trading company with a passion for luxury time pieces. We pride ourselves in upholding high business ethics and maintain complete transparency with all of our cherished clients. All of our watches are authentic so you can shop with peace of mind. We look forward to working with you to source your ultimate grail.


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and customer service

Excellent customer service, professional and friendly. Made an order for a watch, they confirmed it would be next day delivery, provided a tracking number for my watch and arrived the following day as promised. Overall a perfect experience. Reliable and trustworthy. Highly recommended *****

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

100% trust worthy and honest dealer

100% trust worthy and honest dealer. Excellent service that goes beyond what is expected. Highly recommend that I will use again in the not to distance future. A totally superb experience via face to face, or email. Was great to meet them during the London Watch Show 2021 at the Dorchester.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect customer service

I had a great experience purchasing a watch from Leon. The customer service was amazing. Leon was so helpful, answering any questions I had. His communication was always so prompt and kept in touch throughout the payment process and until I had received the item which was so reassuring. The watch was in perfect condition. I would absolutely recommend using brothers and bezels and will hopefully be shopping with them again in the future.

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased my first Rolex from Brothers…

Purchased my first Rolex from Brothers and Bezels. Dealt with Leon from start and he was a pleasure to deal with! Unbelievable watch! Condition was amazing. Will definitely recommend Leon and Brothers and Bezels for anyone who is after purchasing a luxury watch. Great business to deal, great customer service! Even shipped the watch out for next day delivery. Will definitely be back in future and will be recommending to friends and family.

Thanks once again!

July 30, 2021
Unprompted review
Rated 5 out of 5 stars

Rolex AirKing 34 via Chrono24

Bought a lovely 1999 Rolex AirKing 34mm in steel with Salmon/Bronze dial for my wife online via Chrono24. Immaculate condition and tested at +1.2 seconds accuracy over 24 hours. Very responsive communication and friendly, would happily buy from these guys again.

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Cartier Ballon Bleu

Visited Brothers & Bezels office with my wife to view and buy Cartier Ballon Bleu watch in steel/gold yesterday.

Extremely possitive buying experience. Both brothers are very knowledgeable and great watch enthusiasts. Whole buying process was as easy as possibly could be. Condition of the watch was near mint and price was more than competitive.

Hope to buy more time pieces from this place in the future.

They have nice Instagram page with their stock and that's how we found the watch my wife wanted.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased a Rolex ladies datejust - absolutely immaculate product and service!!!

Purchased a Rolex ladies datejust. My wife had always wanted to own a Rolex and I was finally in a position whereby I could afford one for her birthday but did not know where to start. I contacted these guys after seeing one they had advertised and they took all the time I needed to explain everything to me in great detail to ensure the purchase I made would ensure I found the best possible model for my budget. At this point it was not even guaranteed that I would buy from them but they answered all my questions both clearly and succinctly and gave me tons of useful information and advice. Nothing was too much to ask nor too much trouble for them to answer. I would have absolutely no hesitation whatsoever in commending this organisation to you if you are purchasing your first “high end” timepiece. Their time and information allowed me to make a very confident and informed decision when I eventually chose the watch for my wife (which did eventually come from these guys) and everything went seamless from purchase to delivery (the watch arrived the following day!!!) to aftercare and beyond. If I were to make another purchase of this nature, I would seriously not go anywhere else. Lorent and his team are utterly fantastic. They never over promise and never ever under deliver. Service is precise and Uber efficient. The watch they supplied exceeded my expectations and the service was unrivalled by any company I have dealt with in over a decade. You can truly be sure that your purchase experience will be a pleasure and your item will be presented to the highest possible standard. Service, quality and standards really do set this business head and shoulders above the rest!!!

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Purchased the watch on Sunday received it on Tuesday. Delighted with it looks even better than the pictures. Leon was extremely helpful.
Would recommend. Good online service.

January 15, 2021
Unprompted review

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