Brown Bear Reviews 

492
•
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Only just got a new grinder, triedit out on the Sweet Brazil coffee great flavours much better than any supermarket blend. My only problem would be deluvery I ordered 2 small bags and they were se... See more

Rated 5 out of 5 stars

Recommended by a friend & all I can say is excellent coffee & service is quick & friendly. I’ve only bought ground coffee & ive tried most of them & our favourites are, Columbian sweet & fruity not to... See more

Rated 5 out of 5 stars

Got a Xmas present of Brown Bear Breakfast blend, which was delicious, so decided to try their other coffees by purchasing direct. An excellent choice! First class customer service from start to f... See more

Rated 5 out of 5 stars

A few weeks ago I wrote a slightly disgruntled review of Brown Bear. The way the company dealt with my complaint was hugely impressive. A swift and immediate personal response plus some coffee restor... See more

Company replied

Company details

  1. Coffee Store
  2. Kitchen Supply Store

Written by the company

We love great coffee. All Brown Bear beans are carefully selected from farms around the world and then prepared by our expert roasters to give you the unique taste on which we pride ourselves. We have one of the largest coffee selections in the UK with over 16 different coffees to choose from.


Contact info

4.8

Excellent

TrustScore 5 out of 5

492 reviews

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4.8

All reviews

(492)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The BEST dark roast!

If you like a dark roast then you will love the New Latin coffee. I buy the whole beans and the smell from inside the bag is wonderful but then when you grind them...perfect! Easy to order and delivered quickly. Highly recommend!

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

best coffee ever had brownbear before…

best coffee ever had brownbear before but revently bough birthday pack for friend saw contents bought myself a pack for my birthday ever best coffe ever yup expensice but everything is theese days n the coffee is pure quality strength & bean roast nice mambo italiano n new latin are my current favourite beans together latin italiano is proper blend

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great coffee & great customer service

I tried a small pack of coffee beans last year from a local shop. I loved them so checked online & saw that the company offer a coffee subscription. I signed up to receive a 1kg bag every 8 weeks. It arrived really quickly & I'm really enjoying it. However, something must’ve gone wrong in the sign up process & the following week the next subscription was taken from my account. I immediately emailed Brown Bear who immediately refunded me & updated my subscription.

Since then there was a black Friday offer which I tried to add but couldn’t & again the team helped me. As it’s only me I realised I only need beans every 9-10 weeks so I’ve found changing my subscription really easy & I get a reminder a few days before payment is taken so it’s easy to keep track of.

I love this coffee, give it a try!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fab Brown Bear Sweet Brazil

Brown Bear Sweet Brazil coffee is the best coffee we have found for our bean to cup machine. It is really good coffee at a very reasonable cost available on a very flexible subscription.

November 18, 2025
Unprompted review
Rated 4 out of 5 stars

I have ordered coffee from Brown Bear 3…

I have ordered coffee from Brown Bear 3 times now and the quality is very good. Last time I ordered there was a long delay in the order being prepared so I contacted them. Soon I received the order which included a much bigger bag on one of the varieties I had ordered. Presumably the delay was due to a shortage of smaller bags. In the end I received 3 times as much coffee for the same price.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

My order arrived very quickly…

My order arrived very quickly with Yirgacheffe coffee beans (at a good price) which have NOT disappointed. While I think the roast is a little darker than I prefer, for a medium roast, I wouldn’t hesitate to order again

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

I was buying my coffee from a local…

I was buying my coffee from a local firm, but the pricing just got our of hand. I came across Brown Bear, and have to say that I was pleasantly impressed with the light roast. It makes a very satisfying cup of coffee. They occaisionally offer deals as well. All in all, I'm very impressed and will continue my subscription.

April 1, 2025
Unprompted review
Rated 4 out of 5 stars

Delicious coffee and great customer service

Ordered a range of coffee beans to try. Ordering was easy. Coffee beans took a little while to arrive, as one of the packs we had ordered was out of stock and I think they were waiting for it to come back into stock before despatching. However, when I contacted, they sent my coffee straight away (without the out of stock pack) and sent me a free shipping code so that I could order the final pack later and not incur delivery charges. The packs I had ordered came in two deliveries.
So far enjoying all the coffees ordered - I like both mild and strong coffees as long as not bitter. The ones I have tried have been mellow, with no bitterness and I am definitely enjoying them more than most of the makes I can purchase in the supermarket.

February 26, 2025
Unprompted review

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