Evelyn Vapes Reviews 480

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the quality, flavor, and packaging. Many people appreciate the quick and easy ordering process, as well as the fast and reliable delivery service, even for international shipments. The customer service is frequently described as exceptional, with consumers noting prompt responses and helpful communication. However, some customers also noted issues with customer support, mentioning vague or unhelpful replies and difficulties in tracking delayed orders. A few people reported receiving incorrect or expired products, and some experienced problems with delivery, such as packages being sent to the wrong address or not arriving as expected.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Order

Clients share positive opinions on order. Many customers praise the rapid servicing of shipments,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent and helpful... See more

Service

Consumers find service to be positive. Many reviewers praise the rapid servicing of shipments, consistency,... See more

Based on these reviews

Rated 5 out of 5 stars

Was very easy and quick to place an order. Got exactly what I was hoping for. Good quality, flavor, and packaging. Came very quickly which wasn't expected due to international shipping. If you're look... See more

Rated 5 out of 5 stars

Despite my time zone difference with the vendor, he always quickly replied to my questions and provided great customer service overall. On the product side, it arrived quickly and without hassl... See more

Rated 5 out of 5 stars

Took a leap of faith ordering mint Juul pods off Instagram. Happy to report Evelyn Vapes is 100% legit. I am a repeat customer and have always been satisfied with my order. Seller is very communicativ... See more

Rated 5 out of 5 stars

I've been using Evelynvape for months now. Delivery is coming fast, not to mention the product. I'm always using WhatsApp for quick consultation. However, the exchange rate is so high these days that... See more


Company details

  1. Tobacco Exporter

Written by the company

Evelyn Vapes is an online vape shop serving the USA with premium vaping products, including rare and hard-to-find JUUL pods. Proudly serving a loyal, global community since 2019.


Contact info

4.8

Excellent

TrustScore 5 out of 5

480 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Honest Review - NO BS

I’m always skeptical of online reviews, which is why I love Trustpilot, but even in Trustpilot you have to be careful sometimes.

In the case of Evelyn Vapes, look no further, the solid review score here is GENUINE.

I was looking for products that are hard to find, which naturally makes me weary of who I purchase from. What led me to EV is the posts on Reddit. Not only were there so many people co-signing EV as a safe and honest vendor, people had a little juice in their comments when it came to defending or having to overstate how legit EV is. I was impressed. People constantly commented in the rapid servicing of shipments, the consistency, and the willingness to figure out issues that may have solutions when it comes to orders. I was sold.

I purchased about $261 in product , it was submitted into my FedEx tracking same day, was getting shipping updates a day later.

This is the shop you want to order from if you care about safety, honesty, and consistency. JUST REMEMBER, when ordering from EV, there is a situation or two that limits EV’s ability to help you if problems occur, that doesn’t make it there fault and I urge you to remeber that and be fair.

Thanks Evelyn Vapes, my order got here with the quickness and made me very happy!!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience!

Orders always arrive on time and the packaging is done well. Great customer support as well! They emailed me back within an hour or so. If you order your vape supplies, this is the company to use!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Very fast ship out

Very fast ship out! It did take two weeks to get here but that is not long at all compared to other places I've shopped. I'm very thankful to have a reputable seller now for my JUUL 2 pods. Very happy with this purchase :)

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Accidentally ordered the wrong juul pods, emailed if I could get a refund or exchange, they emailed me back asking for the order number and what I’d like exchanged and I replied. Never got a response back within 48 hours. After Christmas I emailed them again saying I never got a response from the previous email I sent out. No response. On December 28th the order ships out so I email again asking if they switched the product I had said to and again NO RESPONSE. They sent the package to the billing address which was different from the shipping address. I emailed them yet again about the issue with the shipping and billing addresses plus the previous issues I had. I finally got a response and they apologized and said they can offer 20% off my next order. I’m never ordering from them again.

December 22, 2025
Unprompted review
Evelyn Vapes logo

Reply from Evelyn Vapes

Hello, and thank you for your feedback.

We apologise that the service wasn't up to the standard you expected, and we take full responsibility for sending the order to your billing address.

However, we are unable to ship different items than those which are ordered and this is the reason we didn't action on the request to swap products.

Thank you.

Rated 5 out of 5 stars

Definitely worth it!

Very helpful on the customer service side(helped me with address mistake), quick shipping, no bs!!!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

I've been using Evelynvape for months…

I've been using Evelynvape for months now. Delivery is coming fast, not to mention the product. I'm always using WhatsApp for quick consultation. However, the exchange rate is so high these days that I can't buy many. I'm going to buy a lot again if it's stable!

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

I messaged them multiple times about…

I messaged them multiple times about the expired zyns and wrong flavours that they sent, I spent around $160 and they won’t even take the time to make things right, great prices very shitty customer service

October 15, 2025
Unprompted review
Evelyn Vapes logo

Reply from Evelyn Vapes

Hello,

We're sorry to hear about your experience.

We did reply to your messages and asked for photos of the items so we could investigate and resolve this for you. Unfortunately, we didn’t receive any images or further information, which we need in order to take action.

If you can send those through, we’ll be happy to sort this out for you.

Thank you.

Rated 5 out of 5 stars

Awesome experience!

Super fast shipping and great contact. Needed to modify an order and I got an extremely prompt response.

Have, and will continue to order again!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best Online Vape Store

This is a trustworthy company to get Juul products. I will not use any other website to get Juul2 pods here in the states. I have ordered various times for over a year and every time I’ve received what I’ve ordered in a timely manner. Evelyn Vapes has actually evolved with their new website. The website works smoothly and accurately. If you’re looking to get hard to get Juul1 flavors or try the newer Juul2 and it’s wonderful. I highly recommend Evelyn Vapes. Solid company that is honest and efficient.

October 23, 2025
Unprompted review

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