Brown's Pet Range Reviews 3,920

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

They took the time to phone me and explain about what I ordered My order came very quickly and was well packaged with no damage Very satisfied and would definitely use these again

Rated 5 out of 5 stars

I recently placed and order with browns for my family dogs Christmas presents. After making the order I was contacted to say they was out of one of the toys I’d ordered but was happy to replace... See more

Rated 5 out of 5 stars

Excellent service from this company, fast delivery and great products. They also send out ‘freebees’ which are helpful to try different ranges as I have a fussy eater and she loves the Posh Nosh tin... See more

Rated 5 out of 5 stars

Brown's were very inexpensive, reliable and also contacted me to let me no one of the items i ordered was out of stock rather than putting a note in the order telling me. Having that personal attitude... See more

Company details

  1. Animal Feed Store
  2. Nutritionist
  3. Pet Store
  4. Pet Supply Store

Written by the company

Brown’s Pet Range supply high quality, premium specialist diets for a variety of different pets, including Dogs, Cats, Fish, Birds, Small Animals & Reptiles In-store we are a one stop shop for all your pet's supplies. From accessories for all pets, to premium diets developed by Globally Recognised Zoological Nutritionists! Online we offer an ease of use ordering system to subscribe and save money on a host of pet foods. You pick the amount and how often we do the rest. Ordering your pets dinner has never been easier!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Went above and beyond to resolve my order, as item was no longer available so a alternative was sourced, order arrived promptly with additional items, exceptional service.

April 1, 2024
Rated 5 out of 5 stars

Absolutely brilliant…

Absolutely brilliant experience shopping with browns can't be happier and neither can my two dogs I switched over from butternut box which they loved was hoping for the same with this place and I'd say theu love it just as much or more even also tried them on their kibble which they really enjoy they have a nice variety of different flavours and treats this is my go to place for my dogs food won't go anywhere else

February 28, 2024
Rated 5 out of 5 stars

What amazing pet shop browns is the…

What amazing pet shop browns is the staff are so good at there job. Highly recommended browns. The pet range of food is so good my two beautiful dogs love there range of food only use browns. One very happy customer I am..

February 20, 2024
Rated 5 out of 5 stars

WEBSITE ORDER OF DOG TREATS

VERY QUICK DELIVERY OF ONLY HALF MY ORDER, THIS WAS QUICKLEY RECTIFIED AFTER A PHONE CALL AND SECOND HALF ARRIVED DAY LATER.MY DOGS LOVE THESE TREATS SO VERY MUCH APPRECIATED THEY ARE BACK IN STOCK. BROWNS HAVE ALWAYS BEEN VERY HELPFUL TOO.

January 24, 2024
Rated 5 out of 5 stars

Excellent

Excellent. My dog tends towards being fussy. And still is. Fussy means will only eat food from Browns

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Reliable delivery and service. I always get answer when asking questions about their products via Facebook or email.

January 8, 2024
Rated 5 out of 5 stars

Cats happy with bowls…

It was packaged very carefully to prevent any breaks in transit. It only took a few days to get here. The cats love their bowls. It was a replacement as the old ones had been dropped a few times so were chipped around the edges.

December 28, 2023
Rated 5 out of 5 stars

Brilliant service

I have bought a few items over past couple of years and never disappointed. Packaged well, fast delivery and love the extra freebies for pet to try.. highly recommend.

November 29, 2023

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