I had a great experience with Browny Logistics Company. They arrived right on time to collect, their staff are neat, professional, and very polite, unlike other companies I have used previously. I ju... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service and quick delivery. This was last minute booking and wasn’t sure shipping was going to arrive before Christmas due to peak season. Goods collected on 31/10 and arrived in Kumasi 17/... See more
Company replied
I’ve had a great experience working with this logistics company, and I’m currently in my second year doing business with them. They are very reliable and affordable, which is crucial for my busine... See more
Company replied
BrownyLogistics is one of the best I have used and I have been using them for more than five years without issues. One of their best features is scheduled pickups with great communication skills and t... See more
Company replied
Company details
- Freight Forwarding Service
- Container Service
- Courier and Delivery Service
- Logistics Service
- Moving and Storage Service
- Shipping Service
Written by the company
Browny Logistics is a family run business based in the South of United Kingdom (UK) providing door to door shipping services from the UK to Ghana. We also provide services to individuals living in Ghana wishing to purchase items here in the UK to be delivered to them in Ghana. We can provide details on request. At Browny Logistics, we strive to ensure that each package collected is treated with utmost care and love right from the pick up location to your delivery location. Our joy is complete when customer expectation is met and exceeded.
Contact info
Unit 4 Regents Court , SP10 5NX, Andover, United Kingdom
- 07412687214
- brownylogistics@gmail.com
- brownylogistics.co.uk
4.7
Excellent
890 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Unreliable service and poor customer…
Unreliable service and poor customer care
I paid £250 for a door-to-door delivery service with Browny Logistics. My items were collected but were not delivered for over 9 months. During this time, I received little to no meaningful updates about their whereabouts or when delivery would take place.
Communication from the company was poor and often unhelpful. Instead of clear explanations, timelines, or solutions, responses felt dismissive and unprofessional. At no point was a refund offered, nor was a sincere apology or accountability shown for the prolonged delay.
A logistics company should be able to provide timely delivery, clear communication, and basic customer care when things go wrong. Unfortunately, this was not my experience. Due to the lack of reliability, transparency, and resolution, I would not recommend this service based on my experience.
March 1, 2025
Unprompted review
Highly recommend
Highly recommend. I've been using their service since 2019.
December 18, 2025
Unprompted review
Reply from BrownyLogistics
Thanks for the amazing review Felicia. It is great to know that we have been meeting expectations since your first experience with us in 2019. Thank you for your consistency and for taking time to share your experience. Here’s to many more trips to you in 2026 😍
Great work.
December 17, 2025
Reply from BrownyLogistics
Thanks for the review Frank, we look forward to serving you again in the very near future 😍
Great service
I am very excited with the great customer service during collection and thier timely delivery date.
December 15, 2025
Reply from BrownyLogistics
Amazing! We are pleased it all went as planned. Here’s to many more trips to you Gifty 😍
Browny logistics are the best in door to door shipment
My goods were delivered at the earliest convenience, no delays and packaging of goods were intact and in good shape.
December 15, 2025
Reply from BrownyLogistics
Thank you for the review Monica and thanks for your consistency, we appreciate your business 😍
They are very reliable
They are always on time.
My things gets to my family safely and secured
December 17, 2025
Reply from BrownyLogistics
Thanks for the review Helena, it is always great to know we are meeting expectations 😍
Amazing service and quick delivery.
Amazing service and quick delivery.
This was last minute booking and wasn’t sure shipping was going to arrive before Christmas due to peak season. Goods collected on 31/10 and arrived in Kumasi 17/12. My family are excited goods arrived in time for the celebration ahead and all intact. I want to thank Laud and his team for their patience during collection, helping me to finish off packing, I was notified of progress ever step of the way until delivery.
Will highly recommend Browny logistics
December 17, 2025
Reply from BrownyLogistics
Amazing! We are excited here @ Browny Logistics too that your goods arrived intact and more importantly, in time for Christmas 😍. Thanks for the review Akosua
Good work done
Form pick up to delivery everything was perfect there wasn’t anything like breakage everything is intact
December 17, 2025
Reply from BrownyLogistics
Awesome, we are pleased all your goods arrived intact Henrietta, here’s to many more trips to yours 😍
Reply from BrownyLogistics
Thanks for the review Fatima. Hope to see you again soon 😍
Trusted
The delivery was on point and quick. The time I received the departure and the arrival was very fast. Tnx browny's
December 17, 2025
Reply from BrownyLogistics
Thank you for the review Humphrey, we are pleased it was a fast delivery for you 😍
First time user and I’m really impressed. Thanks browny.
From pick to delivery, excellent customer service.
December 16, 2025
Reply from BrownyLogistics
Amazing! Thank you for trusting us with your package Belinda. We look forward to seeing you again soon 😍
Delivery was on time and everything was…
Delivery was on time and everything was in good condition
October 8, 2025
Reply from BrownyLogistics
Thanks for the review Sylvia, here’s to many more trips to yours 😍
Reply from BrownyLogistics
Kaish it is working MQ, thank you for your business and thanks for taking the time to give us a review 😍
Reply from BrownyLogistics
Thanks for the review Theophilus 😍
Very reliable and organised service
Very reliable and organised service. I highly recommend it
October 10, 2025
Reply from BrownyLogistics
Awesome! Thanks for the review Mildred, we look forward to your next consigment 😍
Accuracy at it's peak👌
I received my things intact and on time. I am very satisfied with Browny Logistics services. 👌👌👌👌
October 8, 2025
Reply from BrownyLogistics
Fantastic! Thanks for the review Irene, it is always a pleasure serving you 😍
Excellent Service I had a great experience with Browny…
I had a great experience with Browny Logistics Company. They arrived right on time to collect, their staff are neat, professional, and very polite, unlike other companies I have used previously. I just loved the fact they delivered all my products in a secured closed van and not an open top van, ensuring my items stayed clean and dust-free. All my products were delivered in perfect condition. Even all my loosed items were wrapped and securely protected. It is clear they take pride in their work and care about their customers. Thank you. Highly recommend their services👏👏👏
October 8, 2025
Reply from BrownyLogistics
Wow! Thanks for taking the time to write such a comprehensive review Bernice, it is always great knowing we are meeting expectations 😍
I have been shipping with this company…
I have been shipping with this company over 4 years. They are reliable, honest and deliver services as promised. They are great in keeping the customer informed at every stage of shipment, excellent communication throughout. Their prices are moderate and above all they render excellent services.
October 7, 2025
Reply from BrownyLogistics
Thanks for the awesome review sir. We appreciate your business 😍
Great job
Browny logistics is my best bet for door to door shipping…
Any day, anytime!
October 7, 2025
Reply from BrownyLogistics
Amazing! Thanks for the review Elike. It’s great to have you aboard the Browny train 😍
Reply from BrownyLogistics
Thanks for the review sir. We appreciate your business and look forward to your next consignment 😍
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