Brusby Surveyors Ltd Reviews 409

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professional and helpful approach. Many people appreciate the detailed and thorough reports, which are clear, concise, and easy to understand, often exceeding expectations. The customer service is frequently noted for its excellent communication and responsiveness, with reviewers feeling well-supported throughout the process. Consumers are very satisfied with the quality of the service and the overall user experience, finding the entire process smooth and efficient. The expertise and knowledge of the staff are repeatedly mentioned as key factors contributing to a positive experience, making customers feel confident and well-informed.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, thoroughness, and... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, knowledge,... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlighted the helpfulness and excellent... See more

User experience

Clients share positive opinions on the user experience, consistently praising the clarity and ease of... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality and detail of... See more

Based on these reviews

Rated 5 out of 5 stars

Alistair provided a detailed Level 3 RICS report on our property, which was incredibly thorough. We had concerns following some work done by a building firm at our home, and Alistair was able to clear... See more

Company replied

Rated 5 out of 5 stars

Alistair came through in our hour of need. He completed the survey within a week, spent a considerable amount of time surveying the property and produced a very thorough and extensive report. He then... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the level 2 home buyers report provided by Alistair. The detail was far and above what i expected it to be for the level of survey I chose which showed things to look out for i... See more

Company replied

Rated 5 out of 5 stars

I had a couple of conversations on the phone before the survey took place. Alistair was very helpful, honest & professional. Alistair spoke to me before I received the written report and went th... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Building Consultant
  3. Building Inspector
  4. Home Inspector
  5. Real Estate Surveyor
  6. Surveyor

Written by the company

Chartered Building Surveyors & Chartered Building Engineers. We provide a full range of building surveying services to residential and commercial clients including: The full suite of RICS Survey Reports, Full Building Surveys, Structural Inspections, Specific defect inspection reports, Party Wall Act and Dilapidations throughout East Yorkshire. Including Hull, Beverly and all surrounding areas.


Contact info

5.0

Excellent

TrustScore 5 out of 5

409 reviews

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Rated 5 out of 5 stars

True review

The survey was easy to arrange, great communication throughout and excellent report. The report was very thorough and to the point. Everything was explained before during and after service. Would Definately recommend!

August 14, 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. All the best in your new house

Rated 5 out of 5 stars

Survey Review

A very friendly, knowledgeable and professional service offered. Thank you.

July 10, 2025
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Reply from Brusby Surveyors Ltd

Thank you for leaving a review its much appreciated. Glad that we could help you

Rated 5 out of 5 stars

Excellent detailed survey

Alistair provided a detailed level 2 RICS report on a property we intended to buy. The report is extremely thorough and provided an insight into the potential problems and made us wake up and take off our rose tinted spectacles. Many thanks for the report and our chats.

July 17, 2025
Unprompted review
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. I’m pleased that we were able to help you. All the best for the future

Rated 5 out of 5 stars

Alistair came through in our hour of…

Alistair came through in our hour of need. He completed the survey within a week, spent a considerable amount of time surveying the property and produced a very thorough and extensive report. He then followed up on a few questions we had, after reading the report. Very helpful, professional and amenable.

July 14, 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time and leaving a review. We were pleased to have been of assistance. All the best

Rated 5 out of 5 stars

I am absolutly really happy i went with…

I am absolutly really happy i went with Brusby Surveyors they did an excellent job. This helped me make my decision to purchase the property. Thank you.

July 10, 2025
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Reply from Brusby Surveyors Ltd

Thanks for your review. Great to have been able to help you all the best in the future.

Rated 5 out of 5 stars

Brilliant detailed report at reasonable price.

We were very pleased with the level 2 home buyers report provided by Alistair. The detail was far and above what we expected for the level of survey. We were particularly happy with the ease of access to discuss areas of the report we had concerns with. Definitely a five star service.

June 25, 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. Glad that the information was helpful. All the best

Rated 5 out of 5 stars

The level 2 survey was very thorough

The level 2 survey was very thorough, detailed and helpful. Our follow up questions were answered clearly. We would have no hesitation in recommending this company.

June 17, 2025
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Reply from Brusby Surveyors Ltd

Thanks for your time leaving a review. We hope everything goes well with the purchase. All the best for the future.

Rated 5 out of 5 stars

Exceptional Service from a Truly Professional Surveyor!

I had an outstanding experience working with Alistair at Brusby Chartered Surveyors. From start to finish, the service was professional, prompt, and impressively thorough. Alistair took the time to explain everything clearly and answered all my questions with patience and expertise.

The Level 3 RICS Building Survey was delivered quickly and was both comprehensive and easy to understand. It proved extremely helpful in supporting well-informed decisions. It’s evident that Alistair takes great pride in his work and is genuinely committed to providing top-quality service.

I wouldn’t hesitate to recommend Alistair to anyone looking for a reliable, knowledgeable, and trustworthy surveyor. Absolutely deserving of five stars!

June 24, 2025
Unprompted review
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Reply from Brusby Surveyors Ltd

Thanks for your kind worlds glad that we could help and hope all goes well. All the best

Rated 5 out of 5 stars

Brusby Surveyors Ltd

We recently asked Alistair at Brusby Chartered Surveyors to carry out a survey at the house we are purchasing. Though the house is reasonably new, it had some unique features and had suffered a high level of wear and tear during being rented out. I had a very helpful initial chat with Alistair where we discussed potential issues and worked out the suitable level of survey to be carried out. This was arranged easily, and once complete it did highlight several issues (some that we hadn't spotted) and helped us work out a plan for repairs & maintenance. The report received was very well structured and informative, with detailed photos and descriptions. Alistair was also always available on the phone to chat through any particular issues. Highly recommended.

June 19, 2025
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Reply from Brusby Surveyors Ltd

Thanks for taking the time and leaving a review. Glad that we could help you.

Rated 5 out of 5 stars

Knowledgeable & thorough

Alistair was very helpful, extremely knowledgeable and thorough in his reporting back to us.

June 10, 2025
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Reply from Brusby Surveyors Ltd

Thank you for your review. We are happy to have been of service.

Rated 5 out of 5 stars

From the first phone call Alistair was…

From the first phone call Alistair was honest & reliable. He said he was busy but said he would do the job.... surprisingly very quickly in the end. Did a full report & talked me through his findings, explaining it to me. I would 100% recommend his work, honesty & reliability. Thank you for your help.

June 9, 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review glad that we could help you. Hope everything goes ok.

Rated 5 out of 5 stars

High quality

High quality level of survey with a detailed yet easy to read and understand report after it.

May 15, 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review glad that we could help you.

Rated 5 out of 5 stars

Alistair provided a detailed Level 3…

Alistair provided a detailed Level 3 RICS report on our property, which was incredibly thorough. We had concerns following some work done by a building firm at our home, and Alistair was able to clearly identify the issues, explain the errors made, and advise us on how to put them right. His knowledge and professional approach were faultless. I’ll definitely use his services again when needed.

June 3, 2025
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Reply from Brusby Surveyors Ltd

Thank you for your time and leaving a detailed review

Rated 5 out of 5 stars

Excellent Survey

Excellent service- Alistair found a fault I was totally unaware of and saved me a lot of money further down the line.

May 22, 2025
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to provide a review. I am glad that we could help you.

Rated 5 out of 5 stars

Professional helpful

Professional helpful, no hesitation in recommending.

May 20, 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review we are glad that we could help you.

Rated 5 out of 5 stars

Amazing service!

We would highly recommend Brusby Surveyors to anyone seeking a competent, knowledgeable surveyor. We knew from our initial phone call that we were dealing with a professional. Alistair had taken his time to explain the process and recommend which survey would best suit our needs. The report was very thorough and detailed, and delivered within the promised timeframe. It was clear, concise and easy to understand, with photographs and notes to support the points which were made. Alistair was always happy to answer any of our questions, he explained the different aspects of the report and offered us helpful advice, which we valued as first time buyers. The service was great from start to finish and the entire process was a breeze, thanks to Alistair’s knowledge and expertise. We wouldn’t hesitate to use Brusby Surveyors again in the future. Thanks again!

May 9, 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review we are glad that we could help you.

Rated 5 out of 5 stars

Very helpful and knowledgeable

Alistair was very helpful and knowledgeable.
I needed help with a property in Hull. He is clearly an 'expert' in his field and having struggled to get the right help elsewhere, he immediately knew what I was asking and helped quickly.

May 5, 2025
Unprompted review
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review we are glad that we could help you.

Rated 5 out of 5 stars

Returning Customer

This is the second time I have used Brusby Surveyors. Alistair's report was thorough and informative. I found him easy to talk to and I trust his advice. A great job!

April 2, 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time and leaving a review. It was a pleasure helping you find your new home. All the best

Rated 5 out of 5 stars

Recommended

Thanks for an accurate, & prompt reporting. This, and the personable service, would make us feel comfortable to refer & recommend Brusby Surveyors Ltd to others.

March 26, 2025
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review it was a pleasure to help

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