Brusby Surveyors Ltd Reviews 

434
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently highlight the exceptionally detailed and thorough property surveys, noting that the comprehensive reports provide immense peace of mind. People consistently appreciate the clear photographs, well-structured layouts, and practical explanations included in the documentation. Some reviewers were happy with the prompt communication, efficient problem-solving, and flexible scheduling offered throughout the entire process. Consumers also note that staff members are extremely knowledgeable, approachable, and always willing to answer various questions thoroughly. Many individuals state they would very readily recommend these professional surveying services to family and friends.

What people talk about most

Service

Users describe satisfaction with the service, highlighting prompt communication and professional expertise.... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during property surveys.... See more

User experience

Clients share positive opinions on user experience, highlighting prompt, thorough, and highly detailed... See more

Quality

Reviewers highlight high satisfaction with the quality of the service, noting that reports exceed... See more

Customer service

People report positive experiences with customer service, highlighting informative staff who are easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My initial enquiry with Phillipa was informative, she was able to answer all of my questions about which level of survey i needed and more. Extremely thorough report from Alistair, lots of advice asid... See more

Company replied

Rated 5 out of 5 stars

Very prompt and thorough survey. Compared to the last time we moved house and had a survey done, this was a lot more detailed and had lots of photos included as well to illustrate specific points. C... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the level 2 home buyers report provided by Alistair. The detail was far and above what i expected it to be for the level of survey I chose which showed things to look out for i... See more

Company replied

Rated 5 out of 5 stars

Alistair Brusby did a visual inspection of my detached house due to my concerns about internal cracking. He was thorough and detailed in his observations and very good at answering questions and conce... See more

Company replied


Company details

  1. Chartered Surveyor
  2. also in
  3. Building Consultant
  4. Building Inspector
  5. Home Inspector
  6. Real Estate Surveyor
  7. Surveyor

Written by the company

Chartered Building Surveyors & Chartered Building Engineers. We provide a full range of building surveying services to residential and commercial clients including: The full suite of RICS Survey Reports, Full Building Surveys, Structural Inspections, Specific defect inspection reports, Party Wall Act and Dilapidations throughout East Yorkshire. Including Hull, Beverly and all surrounding areas.


Contact info

5.0

Excellent

TrustScore 5 out of 5

434 reviews

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5.0

All reviews

(434)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Home survey

Speedy response, great communication and easy to read report. Definitely would recommend to anyone needing a property survey.

February 8, 2023
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Reply from Brusby Surveyors Ltd

Thank you for leaving a review it is much appreciated. glad we could help you.

Rated 5 out of 5 stars

Excellent survey report.

Comprehensive, clear and well presented survey report, allowing us to make a well informed decision on proceeding confidently with the purchase of the house we have chosen.

January 20, 2023
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Reply from Brusby Surveyors Ltd

Thank you for your kind comments, we are happy that we were able to help you. All the very best for the future.

Rated 5 out of 5 stars

Excellent Service

Excellent, professional service. We were kept up to date throughout. Thank you for all your help and assistance.

January 21, 2023
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review we are glad that we could help you

Rated 5 out of 5 stars

A very professional and personal…

A very professional and personal service from a company that does what it says it will do.
I felt like they went above and beyond to meet our needs.
I highly recommend these people

January 9, 2023
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Reply from Brusby Surveyors Ltd

Thanks for you great review, we are happy that we have been able to help you and hope everything goes well

Rated 5 out of 5 stars

Professional and thorough

Professional, Helpful and Polite, Honest and very thorough.

December 14, 2022
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review, we wish you all the very best.

Rated 5 out of 5 stars

You get what you pay for

I was a bit sceptical that a Level 2 survey was going to be worth the money but once I saw the final report I was glad I had decided on it. Comprehensive and in depth and I especially liked being informed of areas that needed urgent attention. Alastair was available to discuss any of the contents with me. Make sure you read what the survey includes and decide if it is what you want. I know there won’t be any surprises when I move in.

January 13, 2023
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Reply from Brusby Surveyors Ltd

Many thanks or your kind words, all the very best in your new home

Rated 5 out of 5 stars

Would definitely recommend

Having had all our dealings over the phone, I can say Alistair was exceptionally professional, he explained everything clearly, and was flexible and accommodating when we needed him to be.
But much more importantly his report was extremely thorough and in a language we understood. I’d highly recommend him. Thank you

December 6, 2022
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review, we are very happy to have been able to help you

Rated 5 out of 5 stars

House Survey

A professional job carried out on our behalf. We were very satisfied with the information/advise provided throughout.

November 10, 2022
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review we are pleased to have been able to help you

Rated 5 out of 5 stars

Very good report

Very good report, good price. Would recommend.

November 14, 2022
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to provide a review all the best

Rated 5 out of 5 stars

Property survey satisfaction

Firstly, following a telephone conversation and an email, I was advised that a level one survey was sufficient for the apartment that I was buying. I was informed of the date of the survey 2 weeks in advance. The survey was then carried out and I was able to find out the issues that needed to be rectified immediately after the survey had been completed, without having to wait for the written report. This is the second time that I have used Brusby Surveyors and on both occasions I was very satisfied. I would definitely recommend them!

November 7, 2022
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review and your great comments. Glad to have been able to help you again. All the very best with your investment.

Rated 5 out of 5 stars

A knowledgeable and friendly surveyor who you can have confidence in.

Alistair went out of his way to be helpful to us. I felt relaxed upon meeting him and was very happy with how thorough the inspection was. His report was excellent and overall I found him to be very efficient and approachable.

October 23, 2022
Unprompted review
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Reply from Brusby Surveyors Ltd

Thank you for your kind words, we hope that the report helps you with the issues. All the best

Rated 5 out of 5 stars

High Professional Standard of Advice

An excellent timely service. High professional standards and clients centred advice and information. The report was easy to understand and delivered all I needed to know about the property I was buying.

November 10, 2022
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Reply from Brusby Surveyors Ltd

Thank you for your kind words, we wish you all the best in your new home.

Rated 5 out of 5 stars

RICS level 1 condition report

Booked in for a RICS level 1 survey for our first home, well I was thinking we'd need a level 2 but Alistair reassured me I didn't but can always upgrade if it was necessary. He was very thorough, explained everything really well in the report so it was easy to understand and didn't need the level 2 after all. Very helpful and professional. Would definitely recommend.

November 3, 2022
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Reply from Brusby Surveyors Ltd

Thank you for leaving a review we were pleased to have been able to help you. All the best.

Rated 5 out of 5 stars

After having an offer accepted on a…

After having an offer accepted on a house. It was a weekend and I was able to speak with a Chartered Surveyor, Alistair Brusby who then arranged a date when he could do the work for us.
Brusby’s Surveyors found us a date in their very busy schedule.
After Alistair’s visit to the property he called us back to give a quick run through of any details before arranging the Survey Report to be collated.
The Report was crystal clear and Alistair made himself available if we had any uncertainty, this gave us confidence and reassurance of the handling of the Report

This company is efficient, very professional, supportive and pay attention to every detail.
I would recommend if and when you are buying a house to use Brusby Surveyors - Thank you and your team for all of your continued support 🥇

August 14, 2022
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Reply from Brusby Surveyors Ltd

Many thanks for taking the time to leave a review. We are glad that we were able to help you. Enjoy your lovely new home :-)

Rated 5 out of 5 stars

Very thorough report

Very thorough report given after surveying our prospective purchase. Happy to answer any queries we had relating to this. Would highly recommend.

September 2, 2022
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Reply from Brusby Surveyors Ltd

Thanks for your review it was a pleasure helping you

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