BSS Commerce Reviews 1,409

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, often going above and beyond to assist with setup, customization, and integration. People frequently highlight the exceptional customer service, noting its speed, friendliness, and thoroughness in resolving issues. Consumers are impressed with the app's seamless functionality and stability, finding it a powerful tool for B2B purchasing and wholesale management. Many appreciate the quick response times from the support team, even outside business hours, and the efficiency with which problems are addressed, often within hours.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional... See more

Application

Reviewers highlight positive aspects of the app. Customers praise its functionality, noting it's a reliable... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the app intuitive and easy to... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store. B2B BSS have been great for us. We use the Quantity break and Tax display functions at... See more

Rated 5 out of 5 stars

We got this app as we needed a solution for seamless B2B purchasing. This has been the best app we have come across - professional - seamless and works wonders for our business. Not only that the... See more

Rated 5 out of 5 stars

Alena and Ruby went above and beyond when helping us integrate the app on an unsupported theme. Their development team helped edit the theme directly and carried on making updates until it met our bus... See more

Rated 5 out of 5 stars

I started using the app because I needed a way to set up bulk pricing and separate price lists for different customers, which Shopify Basic doesn’t support. Impressed me most was the support team... See more


Company details

  1. e-Commerce Agency
  2. Software Company

Written by the company

BSS Commerce is proud of housing a team of experts in developing and distributing eCommerce solutions. All in BSS's tradition: Best Success Solution - Best Price. Our works have helped thousand of online shops across all eCommerce platforms, namely: Magento, Shopify, Shopware, and more. We're committed to give our customers the best hand-in-hand combo solution-support with the spear-heading technology and application to catch up with the ever-growing that is the market and your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

We’ve had an excellent experience…

We’ve had an excellent experience working with BSS Commerce. Their team is incredibly professional, responsive, and knowledgeable. From the very beginning, they understood our needs and provided customized solutions that significantly improved the functionality and performance of our e-commerce platform.

Their communication was clear and consistent throughout the entire process, and any issues we encountered were addressed promptly and effectively. The quality of their work exceeded our expectations, and their support team has continued to be reliable and helpful even after the project was completed.

If you’re looking for a trustworthy and capable partner for your e-commerce development needs, I highly recommend BSS Commerce. They truly deliver outstanding service.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

I needed support to set up some complex things

I needed support to set up some complex things, such as the registration form, email DNS settings, personalized pricing discounts, and more.
Jonas, the guy who helped me, was immediately very helpful and assisted me over several days, suggesting solutions for some issues and fixing others himself.

Truly excellent service!

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

B2B Offers GSx2...Great Solution. Great Support.

We started working with Jolie and now Raymond from the BSS team; the transition has been seamless and both have been/are amazing! Even though there is a GMT+7 delay, every question, comment, or small issue we have had they or the team has been able to take care of it. The reason Novatto, Inc. chose B2B was that we wanted to let our potential B2B customers know we offer wholesale pricing and for the B2B customers we already have, we wanted them to be able to go to our website anytime and see their pricing 24/7. B2B offered a great solution. Since then they have continued helping out with issues that crop up like theme updates that disrupt coding or 3rd party Apps that interfere with B2B's coding.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

A Game-Changer for Managing Wholesale!

A Game-Changer for Managing Wholesale!

We used BSS: B2B Solution - Custom Pricing for a client project, and it completely transformed the way we managed wholesale on Shopify. Before installing it, we had to duplicate products to create a wholesale area, which made everything complicated and hard to maintain. Thanks to this app, we were able to eliminate all duplications and build a seamless, professional wholesale environment directly within the store.
The app itself works incredibly well — but the real stars are the support team, especially Jonas. They were fast, responsive, and extremely knowledgeable, helping us fine-tune the app to work perfectly for our client’s needs. Their support made the whole setup process smooth and stress-free.
Highly recommend to anyone looking for an efficient and reliable wholesale solution!

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional support

Exceptional support! The team responds incredibly fast and resolves issues efficiently. It’s rare to find such quick and helpful customer service—very impressed.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

BSS Commerce is the first place I go…

BSS Commerce is the first place I go whenever I need an extension or assistance in customizing my Magento store. Their extensions are top-notch, and their team is outstanding, and always does an excellent job with customizations and support. Esther and KienTV were especially helpful with my most recent support question.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

The Ultimate B2B App for Shopify – No Need for Shopify Plus Anymore!

After testing five different apps to solve our complex B2B pricing and customer segmentation needs, I finally landed on BSS Commerce – and I couldn’t be more grateful. This app is not only packed with powerful features, but it’s also incredibly well thought out and intuitive. In fact, after integrating BSS, I realized there’s no real need for Shopify Plus anymore – the functionality this app provides covers nearly everything and more.

A special shoutout to Jonas from the BSS Commerce Support Team, who went above and beyond in assisting us. His response times were lightning fast, and his support was both proactive and solution-driven. Every issue we faced was resolved quickly and professionally, showing the competence and dedication of the entire BSS team.

What sets this app apart is the combination of deep functionality, outstanding support, and reliability. It simply works – and if something doesn’t, their team makes sure it will in no time.

If you’re running a B2B operation on Shopify and are tired of trying out underwhelming apps, look no further. BSS Commerce is the solution you’ve been searching for.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

The team is incredibly supportive

The team is incredibly supportive. Especially Emma. Thank you so much for your super quick help. I really appreciate it! Also it's an app solution that fixed our problem perfectly. 🫶🏽

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

The BSS B2B app is truly outstanding

The BSS B2B app is truly outstanding! From its intuitive user experience to the comprehensive B2B features, it's clear that every detail has been carefully thought out. I am particularly impressed by the support team – they are not only extremely friendly and knowledgeable but also exceptionally quick to respond. Whether it's a minor query or a complex issue, the support consistently provides prompt and effective solutions. Overall, this app comes highly recommended for any business looking for a reliable and thoughtfully designed B2B solution!

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, Jonas, for your help in resolving the issue on the Shopify platform. I truly appreciate your time and support!

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

We had an absolutely amazing experience…

We had an absolutely amazing experience with BSS Commerce! Their team did a phenomenal job installing the module with impressive expertise while seamlessly resolving several technical conflicts. Not only did they perfectly integrate the app into our store, but they also went the extra mile to develop a custom feature to make it fully compatible with our "Quick Add Drawer", a crucial requirement for our theme.

We initially considered Shopify Plus, but quickly realized that its B2B features were far from sufficient. In comparison, B2B/Wholesale Solution’s module is years ahead, offering unmatched flexibility and power.

A huge thank you to the entire team for their professionalism, responsiveness, and outstanding commitment. If you're looking for a high-performance B2B solution and top-tier support, look no further—BSS Commerce is the ultimate choice!

March 12, 2025
Unprompted review

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