I pirchased four moners and two psu from BT-Miners. They are the best company and have an office in the US. Shipping and payment wrre super easy processes and they handle all the customs crap o do not... See more
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Not sure what happened,but my order didn't go through,even after multiple attempts. Great fraud protection,but difficult to complete a purchase. Company did reach out after my review,showing their ded... See more
Company replied
BT-miners answered all of my questions and made it easy to conduct business with them. Deliveries came faster than expected as well. US buyers, be sure to budget in money for Tarifs, but BT-Miners pri... See more
BT Miner staff was able to answer my questions with confidence. The machine ordered actually arrived earlier than estimated. The customs process went as advertised. Thanks Lena, you're the best! D... See more
Company replied
Company details
Written by the company
BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.
Contact info
11 Round Lake Road, 12019, Ballston Lake, United States
- 813-820-0668
- store@bt-miners.com
- bt-miners.com
You should know
4.1
Great
529 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
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It's been a month and no shipping of my…
It's been a month and no shipping of my miners I paid over 10 gran for.
December 11, 2023
Reply from BT-Miners
Sorry for the misunderstanding. The miners that you ordered are pre-order for December batch, which were scheduled to be shipped by end of December. Your order now has been arranged shipping, our team will contact you for further details.
100% Legit
100% Legit, I got 7 of my IceRiver miners today. Working with them over whatsapp and on the phone for the past 2 weeks. Always feel its risky but BT-Miners sent as promised.
Thanks again
December 26, 2023
Unprompted review
Quick and reliable.
November 14, 2023
Really good
November 13, 2023
I had a 5 star exp from support to…
I had a 5 star exp from support to receiving my product 👍❤️
December 11, 2023
Unprompted review
I have purchased 6 ASIC miners over the…
I have purchased 6 ASIC miners over the years and I am fully satisfied with my experience and service. Lena was especially helpful in troubleshooting any problems, giving advice and providing exceptional customer care.
I highly recommend using BT-Miners.
December 7, 2023
Why BT-Miner?
Good customer service with the latest equipment for miners. I have always received what was ordered, no issues.
November 12, 2023
Great Price, Great Service, Fast Delivery - Hard to Beat..
I recently purchased the D9 on Halloween 23, and received it today... Had it up and running in 10 minutes.. But that's not the story here... I had plenty of questions for both Leah and Harvey that were readily available on their chat-line to reassure me that they received the order and payment.. I have paid with E-check, zelle and Crypto and have had no problems.. With delivery in less than 30 days is wonderful and gives you confidence that they will take care of you on your next order as well.. Lastly, their prices are hard to beat ... In the turbulent world of crypto, it is great to have ROI's on some products in under 12 months..
October 31, 2023
It was fast and easy.
November 5, 2023
Another great buying experience
Easy to order and sent updates when ready to ship. Great experience overall, have bought from multiple times now. Love the mobile app too!
November 4, 2023
First time purchase.
Notification is good. Product too expensive. Delivery too long. Packaging was not professional. Was not presented as pictured in other videos.
October 28, 2023
Reply from BT-Miners
Hello, sorry that you have experience. What is your order number?
Trusted ASIC reseller!
I have purchase twice now from BT-Miners and both experiences have been exceptional. I highly recommend them.
October 20, 2023
Pleased with the overall experience
I was very pleased with the overall experience of buying from BT-Miners. I was a bit leery of the process since there are so many online charlatans ready to 'take the money and run' but I can honestly say that BT-Miners treated me very well. There was a brief issue with the delivery company but it was quickly resolved with a couple of 'back and forth' emails with BT-Miners. Thank you for a good experience.
October 7, 2023
I still have not receive my miner.
October 12, 2023
Reply from BT-Miners
Please give us a call about your order.
They hold my money for 2 weeks and…
They hold my money for 2 weeks and refunded. Don’t trust this company!!!
October 10, 2023
Reply from BT-Miners
We do apologize for your experience. We wish this transaction could have gone a lot easier.
Outstanding customer service
Outstanding customer service, great communications. Absolutely will continue to do business with BT-Miners!!
September 22, 2023
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