I had a very smooth experience using BTCBIT. The entire process worked without any flaws, and the trade was executed cleanly and efficiently. Everything was straightforward, transparent, and easy to... See more
Company replied
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See what reviewers are saying
Being fully verified cliet for many many years, having turned around great amount, and now scrutinizing trust to me trading 60 euros by asking selfie with handwritten declaration, seems to me bein... See more
Company replied
If you open transaction on saturday/sunday and your transactions will be paused to manual review - you will get your crypto on monday but with exchange rate on time of opening transation. 1 star fo... See more
Company replied
It took little more time to get through KYC and when after reminder it was done, extra communication with customer service was needed to activate promocode, which supposed to be active after registrat... See more
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Company details
Written by the company
BTCBIT - aims to have the best exchange rates for all major e-currencies and the best 24/7 live support for our customers, this allows people from all around the world to buy and sell digital currencies comfortable and safely. Our company is a team of young and clever people, and we think that being open-minded and negotiable are the most important things in online business. BTCBIT guarantees that the company will do everything in order to satisfy our clients’ needs.
Contact info
Ul. Gesia 8 - 205, 31-535, Krakow, Poland
- +48 588 813 222
- info@btcbit.net
- btcbit.net
You should know
4.0
Great
747 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good fast service.
October 3, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
There are many problems with account…
There are many problems with account verification. Remove account verification or simplify account verification.
September 22, 2022
Reply from BTCBIT
Hello!
Please note that you can always contact the support chat for immediate help if any issue occurs.
Also you receive an email with clarification if verification attempt was not successful.
Sincerely,
BTCBIT.NET Team
It was very fast and convenient
It was very fast and convenient! I filled a card number and that was enough.
September 17, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
excellent service
September 14, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
I like how the service works.
September 12, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
So trustworthy
A well experienced support assistance. A reliable Institution. Serious and devoted. The transaction arrives as soon as the receive the transfer. Wonderfull I give 5 stars!
September 12, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
It has taken days to sort my wallets…
It has taken days to sort my wallets out it's a joke
September 8, 2022
Reply from BTCBIT
Dear customer,
As we can see your invoice was processed promptly after providing requested document. Now you can use your verified card without receiving same request.
Thank you for choosing our services!
Sincerely,
BTCBIT.NET Team
after payment was done they removed my…
//edit i am just a dumb person sorry for inconvenience
September 7, 2022
Reply from BTCBIT
Hello!
Please note that the account registered on this email was never blocked and is available for use. Also there was no issue with your order.
Please double check and remove the review.
If there still is any issue, you are welcome to contact our support chat for help.
Sincerely,
BTCBIT.NET Team
My BtcBit Experience
The service was smooth and fast but the fees are way too much and to high. Imagine $2+ for just processing fee, plus other fees. It's just so insane. All the same, thank you for the service.
September 6, 2022
Reply from BTCBIT
Dear customer,
Thank you for your feedback!
Each method of payment in our service has different commissions. You can read about all the commissions in the Terms & Conditions in paragraph 5.
https://btcbit.net/terms
Sincerely,
BTCBIT.NET Team
no problems all simple and fast
Best site to buy fast and cheap exchange curse bitcoins
September 1, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
Best experience!
September 1, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear customer,
Thank you for your review!
According to this email address, which is listed here, and to which you registered, we see that the invoice was successfully processed and the cryptocurrency was sent.
You registered a second profile in our service, according to the rules of our service it is forbidden, so in your other profile you were refunded minus the company commission, as stated in our policy.
https://btcbit.net/refund-policy
Sincerely,
BTCBIT.NET Team
Very good site to buy Bitcoin..
August 24, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
It not cheap but it easy and quickly.
August 22, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
thanks alot great services 100% trusted
August 17, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
Positive and helpfull services !
Positive
Excellent and proactive service when needed
Excellent feedback of the progress of that purchase process
Improvment
Thé description of what has to
Be done for vérification of selfie + card could be improved.. 😉
August 16, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
Trusted but limit problem and account verification painful. Just disgusting
Painful site, limit problem. Big problem account verification.
August 8, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
To increase the limit, you must be verified. We see that you have been refused after uploading your documents, in this case, you cannot use our service.
Sincerely,
BTCBIT.NET Team
Reliable service..I trust them
August 8, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
Very straight forward to use and quick…
Very straight forward to use and quick response
August 8, 2022
Reply from BTCBIT
Dear customer,
Thank you for your review!
Sincerely,
BTCBIT.NET Team
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