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BTG Eddisons Property Auctions Reviews 

1,063
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, ensuring pleasant and informative interactions. The service is frequently highlighted as excellent, with many noting the efficiency, clarity, and ease of the auction process from start to finish. People also appreciate the guidance on pricing, which often led to sales exceeding expectations. However, some customers noted concerns regarding unexpected or unclear fees, with instances of charges being disputed or perceived as undue. A few others felt there were issues regarding property values or the auction process, including concerns about the accuracy of information and the bidding process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

Consumers find service to be positive, describing it as professional, efficient, and friendly from start to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional level of... See more

User experience

Customers consistently note positive experiences with user experience, finding the process very quick, easy,... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the achieved... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BTG auction are clear, transparent , updated in real time and very friendly service from the team if you speak with them regarding any queries. all legal packs uploaded early, leaving plenty if tim... See more

Company replied

Rated 5 out of 5 stars

It is 30 years since I last had dealings with Adrian at Mark Jenkinson. My memories are of a charming snd efficient man. Nothing has changed. His clarity on what my expectations from an auction might... See more

Company replied

Rated 5 out of 5 stars

This company are very good communicators. Everything is explained to you & it’s always possible to call someone for advice or latest updates. A great way to sell your property if you want a quicker ro... See more

Company replied

Rated 5 out of 5 stars

We’re a property trader and use BTG on a regular basis. I’ve worked with Scott for many years and he’s always approachable, knowledgeable, and happy to help no matter what’s needed. Suky, the senior... See more

Company replied


Company details

  1. Real Estate Auctioneer
  2. Auction House
  3. Commercial Real Estate Agency
  4. Real Estate Agents

About BTG Eddisons Property Auctions

Written by the company

We are BTG Eddisons Property Auctions

Blending the property auction prowess of Pugh, Mark Jenkinson and SDL, we bring together two centuries of expertise to deliver a five-star service to thousands of people like you, every single year.

From residential homes to commercial premises and land, our property auctions deliver speed, simplicity and certainty to thousands of buyers and sellers across the UK.

Drawing together two centuries of expertise, we deliver a five-star service. With a process that’s proven to work wonders for any person and every property.

What We Do
Building on our strong property auction heritage, BTG Eddisons Property Auctions provides a comprehensive and flexible auction service designed to meet the needs of today’s property market. We sell a wide range of property types including residential homes, commercial premises, mixed-use buildings, development opportunities and land, working with private sellers, investors, corporate clients, local authorities and professional advisors.

Our property auctions are structured to deliver speed and certainty, with clear timelines and transparent terms that give both buyers and sellers confidence from start to finish. By combining traditional auction principles with modern online technology, we make property auctions more accessible while maintaining the integrity and professionalism our clients expect.

Expert Support at Every Stage
From the initial conversation through to completion, our experienced auction team provides hands-on guidance and practical advice tailored to each property and client. This includes realistic pricing strategies, targeted marketing campaigns, and access to a national database of active bidders.

As part of the wider BTG Eddisons group, we are supported by an extensive network of property specialists, allowing us to draw on in-depth local knowledge and specialist expertise whenever required. This integrated approach ensures each lot is positioned to achieve the best possible outcome.

A Trusted Route to Market
Whether you are selling a single property or managing a portfolio, BTG Eddisons Property Auctions offers a reliable and efficient route to market. Our growing bidder database, national reach and proven auction platform means properties are exposed to serious, motivated buyers from across the UK and beyond.

Above all, we pride ourselves on delivering a professional, straightforward service built on trust, experience and results.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,063)

188 reviews in the last 12 months

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Rated 5 out of 5 stars

Chris was fantastic

Chris was fantastic

June 10, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you enjoyed your auction experience with Chris and the team.

Rated 5 out of 5 stars

Post auction offer made on a property

Post auction offer made on a property. The auction team acted very patiently and professionally through every aspect of the final negotiations.

June 9, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review.

Rated 5 out of 5 stars

Fantastic and smooth service from start…

Fantastic and smooth service from start to finish.
very interesting watching the live auction.
Would highly recommend Eddisons.
Very reasonably priced to work with.

May 28, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you enjoyed your auction experience.

Rated 5 out of 5 stars

This is the first time I bought in…

This is the first time I bought in auction and the team did a fantastic job of explaining the process to me and I managed to secure the property before it went into auction. I would use BTG again as Sam and Richard did a great job making sure I had all the information before making a payment.

June 5, 2026
Unprompted review
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you enjoyed your auction experience with Sam, Richard and the team.

Rated 5 out of 5 stars

Always had a good experience

Always had a good experience, As a standout for great service we have dealt with Steph Watson for multiple purchases and she has always been great to deal with !!

June 1, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you enjoyed your auction experience with Steph and the team.

Rated 5 out of 5 stars

Excellent Post Auction Negotiation

We purchased the unsold lot we wanted after the auction. This was negotiated by Sam who was excellent and worked with us to achieve the end goal for both parties.

June 1, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you had a great auction experience with Sam and the team!

Rated 5 out of 5 stars

Highly recommend

A breath of fresh air to work with after poor service from other agents. The service has been excellent, they are professional, efficient and friendly. All whilst being realistic in a tough environment. Would highly recommend.

June 2, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you enjoyed your auction experience with us - congratulations on your sale.

Rated 4 out of 5 stars

excellent helpful team

excellent helpful team. Whole process was very easy. this was my first auction.
ebi. maybe knowing what numbers will call on successful bid won, as I do not pick up a numbers I do not recognise.

May 29, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your review and feedback.

Rated 5 out of 5 stars

From start to finish Helpful and…

From start to finish Helpful and Friendly, explaining and keeping me informed throughout the Sale process. Everyone I came in contact with was very professional and took the time to answer any questions i had and give Honest unbiased views/Replies .I would highly Recommend BTG.

May 27, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Look no further than BTG Eddisons for a highly professional, great value service

We work very closely with Richard Worrall, Denise Daniels & Sam Rashid at BTG Eddisons. It's always a fantastic 'start to finish' service, both for us as partner agents and also for our clients. Instruct the best and forget the rest - look no further than BTG Eddisons for a highly professional, great value service.

May 28, 2026
Unprompted review
BTG Eddisons Property Auctions logo

Reply from BTG Eddisons Property Auctions

Thank you for your wonderful 5 star review! It's great to hear you enjoyed your auction experience with Richard, Denise, Sam and the team.

Rated 5 out of 5 stars

Excellent service.

I have never sold via an auction so I have nothing to compare with. I would add the service I have received has been efficient and professional and I have no complaints.

May 28, 2026
BTG Eddisons Property Auctions logo

Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale!

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