BTN Music UK | Guitar Parts Reviews 

430
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is exceptionally fast, efficient, and well organized. People are very happy with the quality of the items they purchased, noting they always arrive safely and in pristine condition. Consumers also appreciate how very easy it is to navigate the website to quickly find what they need. Buyers find the prices very reasonable and consistently describe the overall service as exceptionally helpful, friendly, and reliable. Many people state they will definitely use this business again for all their future musical parts and accessories.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting exceptionally quick postage and prompt... See more

Product

Reviewers express great satisfaction with the product quality, highlighting durable items and perfect... See more

Service

Customers consistently note positive experiences with service, highlighting great quality and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt quick delivery. The bass bridge is top notch. Build quality, custom setting options , change in sustain and for me , the tonal changes have been quite noticeable once the setup is done corr... See more

Rated 5 out of 5 stars

Excellent company, especially Chris who helped me with my order's and kept me informed along the way with updates. I would use BTN again when looking for guitar parts etc. All good 👍

Rated 5 out of 5 stars

Fantastic service, they stocked exactly what I was looking for. Despatched very quickly, delivery was super fast. What more could I ask, perfect.

Rated 5 out of 5 stars

Great quality product, fast delivery and well packaged, easy website to navigate, will make it my first stop for fretwire, many thanks


Company details

  1. Musical Instrument Store

Written by the company

UK retailer of Guitar Parts & Accessories; replacement hardware, electronic components, luthier tools & more. Whatever you need, we've got you covered!


Contact info

4.9

Excellent

TrustScore 5 out of 5

430 reviews

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Asks customers to review

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4.9

All reviews

(430)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert knowledge

Expert knowledge
In stock item
Very quick delivery
Item fitted and correct for guitar
Very pleased with customer service thanks

January 10, 2025
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thank you for the kind words. Glad to hear the installation went smoothly.
BTN Music

Rated 5 out of 5 stars

reasonable price

reasonable price, promptly delivered

January 9, 2025
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks for your feedback. Glad to hear you are pleased.
BTN Music

Rated 5 out of 5 stars

Found exactly what I needed.

Found exactly what I needed.
Delivery was spot on!
Great service.

December 30, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Pleased to hear we had just what you were after! Thank you for your feedback.
BTN Music

Rated 5 out of 5 stars

First time dealing with this company

First time dealing with this company, I have found them to be first rate & if the opportunity to deal with them again arises will have no hesitation in doing so.

December 31, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thank you for the kind words. We hope to deal with you again soon.
BTN Music

Rated 5 out of 5 stars

Speedy delivery

December 23, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks for the feedback. Glad it arrived quickly.
BTN Music

Rated 5 out of 5 stars

BTN had an everything I needed at a…

BTN had an everything I needed at a good price. Delivery was particularly prompt at a very busy time.

December 19, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Happy to hear we had what you needed and that you are pleased! Thanks for your feedback.
BTN Music

Rated 5 out of 5 stars

A quick service

A quick service. Excellent.

December 19, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks very much for your feedback. Glad to hear you are pleased with the service.
BTN Music

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! Will use again.

December 13, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thanks for your feedback! We look forward dealing with you again in the future.
BTN Music

Rated 5 out of 5 stars

Excellent quick delivery service.

Ordered the item online from BTN music. My item was delivered within 2 days via Post delivery. Item was well packaged. Furthermore, the item I ordered was virtually half the price of identical same item from other suppliers. I have used the same company to order other items in the past. The service has always been good with no issues whatsoever. I will certainly look to their website when looking for other guitar based tools or relevant guitar accessories .

December 9, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thank you for your kind words and support! Glad to hear you are pleased and look forward to dealing with you again soon.
BTN Music

Rated 5 out of 5 stars

Great company to do business with

Great company to do business with. Very helpful and friendly. Quality item too

November 29, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Glad to hear you are pleased with the service and your item. Thank you for your feedback.
BTN Music

Rated 5 out of 5 stars

Fantastic service

Fantastic service, fast, reliable. It became my first go to
guitar stuff store.

December 6, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thank you for the kind words and support. Glad to be of service and look forward to dealing with you again soon.
BTN Music

Rated 5 out of 5 stars

Brilliant service

Brilliant service - extremely helpful and friendly
Very fast service
Very happy all round
Definitely recommend

December 3, 2024
BTN Music UK | Guitar Parts logo

Reply from BTN Music UK | Guitar Parts

Thank you for the kind words. Glad we were able to be of service.
BTN Music

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