Bubblegum Reviews 265

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... See more

Company replied

Rated 4 out of 5 stars

Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... See more

Company replied

Rated 5 out of 5 stars

Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... See more

Company replied

Rated 5 out of 5 stars

The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... See more

Company replied

Company details

  1. Insurance Broker
  2. Insurance Agency

Written by the company

Your single hub for all your insurance need. Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

265 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Fast & efficient services.keep it up

Fast & efficient services.keep it up. Definitely will renew again next year.

July 26, 2023
Bubblegum logo

Reply from Bubblegum

Hi Shahrizal Selamat,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Most competitive price for my car…

Most competitive price for my car insurance

July 22, 2023
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Reply from Bubblegum

Hi,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Insurance rate is very competitive

Insurance rate is very competitive, email response is prompt, so overall very good experience. Not sure if there is a hotline that customer can call to get quick clarification instead of communicating just by emails.

July 11, 2023
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Reply from Bubblegum

Hi,

We’re really grateful and appreciate you taking the time to share your rating with us. We’re sorry that we can only be reached via WhatsApp chats or emails. Please reach out to us if you need further assistance. We are here to help.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

travel insurance

buying travel insurance from Bubblegum is smooth and easy.

July 17, 2023
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Reply from Bubblegum

Hi Rashid,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars
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Reply from Bubblegum

Hi Kwee,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

online application and Whatsapp chat…

online application and Whatsapp chat support was great.

reply:the process of filling in the form can be further enhanced ( perhaps can link to one motoring to retrieve car info instead?)

July 8, 2023
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Reply from Bubblegum

Hi Andrew,

Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Customer service

July 11, 2023
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Reply from Bubblegum

Hi Mahendra,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Ease of Use

the website for easy to navigate and the information was clear and easy to understand.

July 10, 2023
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Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Product ABC

Easy to understand. No-frills

July 10, 2023
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Reply from Bubblegum

Hi Gerrard,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

It was easy to do.

July 7, 2023
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Reply from Bubblegum

Hi Suselah,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Value for money

Value for money. Cheap.
Customer service was also almost immediate

July 5, 2023
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Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars
Bubblegum logo

Reply from Bubblegum

Hi Muthiah,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

It is the cheapest among all quotes

It is the cheapest among all quotes. But the insurance company is actually from India Insurance which I heard from other sources that the history of insurance claim is quite difficult. I will try them for 1 year and see how it goes.

June 29, 2023
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Reply from Bubblegum

Hi Mark,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction and good whatsapp enquiry support.

July 2, 2023
Bubblegum logo

Reply from Bubblegum

Hi Lr Seng,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Easy buying process hopefully the claim…

Easy buying process hopefully the claim process is as simple.

July 3, 2023
Bubblegum logo

Reply from Bubblegum

Hi,

We’re really grateful and appreciate you taking the time to share your rating with us. Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Lower premium guaranteed.

Great offers for car insurance. Lower premium. Quite Responsive.

July 2, 2023
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Reply from Bubblegum

Hi Ghaz,

Thank you for giving us a 5-star review. We are happy to have met your expectations.
We look forward to seeing you again soon.

Regards,
Bubblegum Customer Support

Rated 1 out of 5 stars

omgggg i regretted signing with…

omgggg i regretted signing with bubblegum. I bought the car insurance on 20 June. Till now i still cannot renew my Roadtax with LTA. What should i do now?

June 19, 2023
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Reply from Bubblegum

Hi Fion,

Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

The price and the promo code really…

The price and the promo code really helps especially with the influcation cost.

The app efficiency and is convenient 👍

June 29, 2023
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Reply from Bubblegum

Hi Daniel,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 3 out of 5 stars

Your pricing is so unpredictable

Your pricing is so unpredictable. One day got discounts, one day got free servicing promotion. I think is not consistent enough.

June 20, 2023
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Reply from Bubblegum

Hi Mr Man Fai Law,

Thanks for your rating. We’re sorry your experience didn’t match your expectations. We hope to do better in the future.
Please send an email to support@bubblegum.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Regards,
Bubblegum Customer Support

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