Bubblegum Balloons Reviews 

437
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Really poor. I’ve ordered from Bubblegum a number of times over the years and was initially impressed. However the last two times I’ve ordered balloons for my children’s birthdays, the balloons have a... See more

Company replied

Rated 5 out of 5 stars

Excellent delivery, everything as expected and delivered via DPD intact. The best thing is that 4 months on and my daughter’s balloons are still going! They are full and show no signs of loosing ai... See more

Rated 5 out of 5 stars

Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... See more

Rated 5 out of 5 stars

Excellent website and great product options. So nice to find somewhere that will offer any number of individual numbered balloons and ability to include gift card as a lot of sites don’t. (Ballons w... See more

Company details

  1. Balloon Store
  2. Gift Shop

Written by the company

Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.


Contact info

3.7

Average

TrustScore 3.5 out of 5

437 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(437)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time using bubblegum balloons

Easy Hassle free transaction. Item delivered very quickly on the day and time agreed. Lovely balloons and exactly as pictured on the web. Fantastic service and even though slightly pricey its well worth the money.

July 15, 2024
Unprompted review
Bubblegum Balloons logo

Reply from Bubblegum Balloons

Thank you for your review 🎈We are so pleased you chose us to celebrate your occasion and that the balloons met your expectations! We hope we can supply you with balloons again in the future

Rated 5 out of 5 stars

Fabulous, showstopping balloon, exceptional service

I ordered the glamorous black orb balloon with silver plume for my sister's 60th birthday celebration. She absolutely loved it and it is still looking as perfect as when it was delivered, almost 2 weeks ago. I have ordered a few balloons from this company in the past and have always received outstanding service from their team. I cannot fault them at all. Thank you so much!

July 20, 2024
Unprompted review
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Reply from Bubblegum Balloons

Thank you for your lovely review and we are so pleased to hear the recipient enjoyed their balloon for their occasion and even the weeks after 🎈

Rated 5 out of 5 stars

Great after care

By mistake I gave the wrong address. The recipients sadly just threw the balloons into the street. When Lorraine at Bubblegum Balloons heard they very kindly sent a replacement at their expense. The congratulations balloons were lovely and both the recipient and myself really appreciated the great service

July 26, 2024
Unprompted review
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Reply from Bubblegum Balloons

Thank you for your review, we appreciate mistakes can happen but the fact the person who accepted the balloon on your behalf at the wrong address treated your order this way was really upsetting. We are pleased we were able to resolve the situation for you 🎈

Rated 5 out of 5 stars

Great for corporate event.

We used Bubblegum Balloons for a corporate event and they were great. The communication in the lead up to the event was superb and the set up on the day went super smoothly. It was particularly windy on the day so some of the team even went back to get some weights for our archway. Couldn't have provided a better service.

July 4, 2024
Unprompted review
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Reply from Bubblegum Balloons

Thank you for your review, we really appreciate it. We hope everything went well for the event 🎈

Rated 5 out of 5 stars

gassed me up more than the baloons!

My partner went into see the staff yesterday last minute and this morning we have just had a array of balloons beautifuly hand made to our door the staff are promo polite and professional from using this company before I can ensure you they are well worth the money and my previous ballon arrangements have lasted so long I had Mother’s Day balloons on Father’s Day still!!!!!!!!! Incredible and will use ongoing thank you so much for out 13 th and 30th balloons this morning you have a very happy teenager and we all no that’s hard to achieve!!!!!! :) xxx

June 30, 2024
Unprompted review
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Reply from Bubblegum Balloons

Thank you for a lovely review, we are so happy we were able to help you for the occasion at short notice and that the balloons were a hit! We look forward to your next order 😊

Rated 5 out of 5 stars

Fantastic company

Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum balloons helped us create something last minute that went beyond expectations. Such lovely staff that truly go above and beyond. Thank you again 🥰

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

The best balloons in the world

I can’t thank you enough, your balloons are amazing plus excellent customer service. You really made my daughter’s birthday complete, I cannot praise this company enough. Other companies only care about money, this company prioritises on making you happy 😃

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Superb balloon company

Ordered from this company for a few years now, for everyone in my family's birthdays and Christmas and their service is exceptional. Their products are fantastic and the 2 times I have had an issue, it is always rectified in a professional and speedy manner, without any fuss. They usually last a good few weeks, if not a month or two, depending on the weather at the time. The mothers day balloon was lovely and is still going strong.

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great 1st Mother’s Day Bundle

Really great customer service I ordered two arrangements for my sister’s first Mother’s Day and even though one was sadly out of stock when it came to shipping, customer service got in touch with my promptly to find an alternative that ended up being even better than the original I wanted. Will definitely order again. Shoutout to Lorraine from Customer Service she’s been very helpful

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience, service and product!

Customer service at The Bubblegum Balloons was fantastic! I called for extra help with personalisation and they were wonderful. The balloons themselves were for my son's first birthday, arrived on time, beautifully packaged and lasted for weeks.

Very happy and will order again!

February 15, 2024
Unprompted review
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Reply from Bubblegum Balloons

Thank you for your review and we are so happy to have been able assist you on this order. We are so pleased you enjoyed the balloons and we look forward to your next order 🎈

Rated 5 out of 5 stars

By far the best quality I have ever purchased…

By far the best quality balloons I have ever purchased. Arrived right on schedule, well packaged and lasted 2 full weeks without the slightest deflation. Miles ahead of any high street balloon shops in quality. This was my second purchase, having had to cancel my first one their customer service was prompt, friendly and very helpful. I am one delighted customer!

February 14, 2024
Unprompted review
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Reply from Bubblegum Balloons

Thank you for your review, and another record of our balloons lasting longer than the average 5 days! Thank you for choosing us to supply balloons for the occasion and we hope we can be of assistance again in the future 🎈

Rated 5 out of 5 stars

Amazing

The delivery was prompt, and the balloons arrived well-packaged and in perfect condition. The quality of the balloons was outstanding – vibrant colors, sturdy material, and they inflated beautifully

March 1, 2024
Unprompted review
Bubblegum Balloons logo

Reply from Bubblegum Balloons

Thank you for your review we are so pleased you were happy with the service you received. We hope we can supply you with balloons again in the future 🎈

Rated 5 out of 5 stars

Great service

Great service. Always on time, and so many wonderful options.
They are my go to option for ballons for any party!

March 1, 2024
Unprompted review
Bubblegum Balloons logo

Reply from Bubblegum Balloons

Thank you for your review and we appreciate having your repeat custom. We look forward to your next order 🎈

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