Buckle & Band - Bands for Apple Watch Reviews 

357
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautifully crafted and high-quality watch bands and phone cases, noting that these items look fantastic, feel comfortable, and fit their devices perfectly. Many people also appreciate the remarkably elegant packaging and the chemical-free materials chosen for safe daily wear. Buyers are also delighted by the variety of great options available and the solid product quality. Some reviewers were not happy with durability issues, mentioning that straps discoloured over time, showed significant wear, or felt poor in quality. A few other consumers also experienced functional problems like loose loops or bands slipping off their devices during daily wear.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great selection of beautifully... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the high-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my Milanese gold Apple watch strap. Great web site, comprehensive visual representation of the range and an easy ordering process. When the watch arrived it was packaged and... See more

Rated 5 out of 5 stars

Very impressed. Needed a sports Apple Watch band without PFAs for a present and this was perfect. Very comfortable, high quality and quick delivery. Highly recommend!

Rated 5 out of 5 stars

The experience of opening the package is approaching the "Apple experience" level. Suggests high quality. Looks like its going go be a great band. I bought this primarily for reduced environmental... See more

Rated 5 out of 5 stars

I’ve ordered multiple times from this company and have had a great experience each time. Excellent quality watch bands, beautifully crafted, comfortable, and they look great with my Apple Watch! I’ve... See more


Company details

  1. Watch Store

Written by the company

Buckle & Band produce luxury leather and vegan leather straps designed for Apple Watch. turn your tech watch into a timepiece with your new Buckle & Band strap that fits all Apple Watches from Series 1-7.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

357 reviews

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Asks customers to review

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Replied to 20% of negative reviews

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4.5

All reviews

(357)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Lack of Communication

I ordered on Feb. 1. I was notified the product shipped. Still have not received it nor when I will. The tracking number given indicates "no results". The Shop app claims no tracking provided.

February 1, 2023
Buckle & Band - Bands for Apple Watch logo

Reply from Buckle & Band - Bands for Apple Watch

Dear Angelo, I can confirm your item has been shipped and showing the tracking is in the USA. I have just sent you an email with the new tracking and if you try click the link from your order it should display its location.

I hope this helps and I hope we can turn this 1 star into a 5 star!

Rated 5 out of 5 stars

Ordered a watch strap for my Apple…

Ordered a watch strap for my Apple Watch SE and I’ve got to admit I’m over the moon it now makes my watch look amazing the strap is very good quality and worth every penny I paid and sets the watch up great now and I will definitely be purchasing another one

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great!

Easy buying experience with fast delivery.

I purchased the Mona Hybrid strap in pink with rose gold buckle and it's lovely and just what I need for everyday wear as well as when I am at the gym.

Would definitely order again :-)

January 25, 2023
Rated 5 out of 5 stars

Good news...customer service is alive and well!!

After watching a youtube clip recommending Buckle and Band, I purchased a Lond leather strap to accompany the Ultra apple watch I bought my husband for his birthday. The strap itself was lovely but unfortunately, it didn't fit the watch (no matter how hard we tried). I contacted Buckle and Band for further guidance and was blown away by their professionalism and attention to customer service. They sent a replacement band within 24 hours of notification, sent me regular shipment updates (going from the UK to Australia) and included a handwritten apology and well wishes for 2023. My husband absolutely loves the new band. It's clearly a high-quality product. I cannot recommend Buckle and Band enough and will definitely shop with them again.

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

Good quality product

Good quality product, beautiful packaging (it was a gift and I didn't need to wrap it) and a thoughtful hand written personalised card topped it all off. Lovely company, great product.

January 23, 2023
Rated 5 out of 5 stars

Love my new band

I got the pink Miam leather band for my apple watch and I absolutely love it! It was exactly what I was looking for and the quality feels amazing. I also had a really good experience with Buckle and Bands customer service - they respond super fast and are very helpful. Highly recommend purchasing from this shop :).

January 19, 2023
Rated 5 out of 5 stars

Nice!

It was not so easy to get my strap, but guys trust me - this is the most beautiful strap ever! With attention to every single detail - perfectly made! The guys from the support team are so helpful, we passed by a lotnof troubles with the delivery, but now I can say - Its worth it!

January 19, 2023
Buckle & Band - Bands for Apple Watch logo

Reply from Buckle & Band - Bands for Apple Watch

Hi Gabriela thank you for your review, we're so glad you're loving your strap!
Sorry for the delays and glad the replacement arrived fast.

Rated 5 out of 5 stars

Great Strap, Amazing customer experience!

Great Strap, Amazing customer experience!

Bough the strap to my Apple Watch Ultra (AWU) - the materials and construction are very good, although I wish it would be wider to have a better proportion to the AWU. Even tough it looks very good!

I must share that the box opening was a very heartwarming and unique experience. The strap box was wrapped beautifully with a "metal" stamp adhesive, complimented by a handwritten note thanking for my purchase - I really felt the team at B&B took care of the smallest details and created a differentiated, personal customer experience!

Good job !!

January 10, 2023
Buckle & Band - Bands for Apple Watch logo

Reply from Buckle & Band - Bands for Apple Watch

Wow thanks, we appreciate the kind review and it's great to see the little touches have really added to the experience. Thanks so much for your purchase and kind words!

Rated 5 out of 5 stars

Still haven't recieved the product

Response from management was great

January 6, 2023
Buckle & Band - Bands for Apple Watch logo

Reply from Buckle & Band - Bands for Apple Watch

Dear Vern, we can see you ordered on the 23rd December and the tracking shows your item will arrive before the stated original estimated delivery time. I've just sent a personal email with full tracking for you.

Rated 5 out of 5 stars

Excellent customer service

Delivery was very prompt but had a slight problem with product, Mark was excellent with his response and matter was dealt with exceptionally. Would def recommend company and happy to purchase in the future.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Updated review

Hi,

Wanted to correct my Dec 6 review.

I was very upset upon not receiving my order. Buckle & Band delt with my complaint quickly and offered an immediate refund (which I refused), eventually the strap arrived and I’m more them happy to change my review as the product is great!

December 24, 2022
Unprompted review
Rated 5 out of 5 stars

Very good quality, superb customer service.

Delivery of the watchband was pretty long delayed because of strikes in England… But Mark explained what happened and even gave me a discount for a next item 👍. Yesterday I finally received it and the quality is very high. Nice leather and great looks. Worth the wait 😉. Nicely packaged with a handwritten personal note. Very nice.

December 21, 2022

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