Buckley London Reviews 

153
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, often noting that items look more expensive than their actual cost. Many people appreciate the beautiful designs and the overall appeal of the jewelry. The delivery service is frequently highlighted for being prompt, fast, and on time, often with good communication and free carriage. Reviewers also commend the excellent service, including quick responses and efficient handling of orders. Many consumers express satisfaction with the easy buying process and the overall positive experience.

What people talk about most

Product

Users describe positive interactions with the product, frequently praising the excellent quality and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and speed of... See more

Quality

People report positive experiences with quality, consistently praising the excellent quality of the products,... See more

Price

Consumers find price to be positive, with many reviewers appreciating the good prices and the perceived value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My girlfriend really loves your brand. When she traveled to England, she bought some items from Buckley London. She wished she had bought more, but thought it wouldn’t be possible unless she visited E... See more

Company replied

Rated 5 out of 5 stars

Really pretty rings and in the sale. 😀 Delivery was great, arrived within a few days of ordering. Would definitely order from this site again.

Company replied

Rated 5 out of 5 stars

I have always found this companie"s jewelerry very good quality and excellent value. Many of the items look like very expensive jewellery. The delivery is prompt and everything is excellent.

Company replied

Rated 5 out of 5 stars

Great customer service. I needed to return my original purchase. Followed the return process & received an extremely quick response & exchange in time for Christmas. No quibble or queries, would defin... See more

Company replied


Company details

  1. Jewelry Store
  2. Gift Shop
  3. Jewelry Designer

Written by the company

Redefining costume jewellery since 1989, Buckley London is a British heritage brand, synonymous with craftmanship and timeless design. Where classic style meets modern elegance and with over 30 years of expertise in the trade, Buckley London is today the leading, go-to brand for affordable costume jewellery. Whether you’re searching for the perfect gift, attending a special event, or you’d simply like to elevate your everyday wardrobe, Buckley London offers something for everyone, whatever the occasion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(153)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great product, good prices. Well impressed with the fast shipping as well. Recommended 100%

January 8, 2026
Buckley London logo

Reply from Buckley London

Thank you so much for your five star review. We really appreciate you taking the time to write it. We are really glad that you like our jewellery and had a positive shopping experience.

Rated 5 out of 5 stars

LOVELY JEWELLERY

The earrings I recently purchased are very much admired by all my friends and family and reasonably priced. Very impressed.

January 6, 2026
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Reply from Buckley London

Thank you so much for taking the time to write us a fabulous five star review. We very much appreciate it and are very happy that your earrings are so well admired

Rated 5 out of 5 stars

Perfect as always

January 5, 2026
Buckley London logo

Reply from Buckley London

Thank you for the five star review Lisa. We are very glad you like your jewellery and love shopping with us

Rated 5 out of 5 stars

Excellent quality

Excellent quality, beautiful gift. Arrived on time.

December 19, 2025
Buckley London logo

Reply from Buckley London

Thank you so much for the review Pete. We appreciate you taking the time to write it and are very glad you love the jewellery

Rated 5 out of 5 stars

Excellent

Excellent, service and products. Very happy with my purchase.

December 29, 2025
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Reply from Buckley London

Thank you so much for the five star review Vivian. We are delighted you were so happy with our jewellery and service.

Rated 4 out of 5 stars

Good service but could be better as…

Good service but could be better as delivery time was slow.i ordered bangles from Abbott and Lyon’s at same time it came days before your.

December 29, 2025
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Reply from Buckley London

Hi John. We are really sorry that you experienced a delay with your delivery over the Christmas period. This is not usually the case and we can only apologise for the inconvenience

Rated 5 out of 5 stars

Superb

Lovely pieces of jewellery and quick delivery 😍

December 31, 2025
Unprompted review
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Reply from Buckley London

Thank you Helen. We really appreciate the five star review and your custom

Rated 5 out of 5 stars

Amazing Service

My 2nd purchase in 2 weeks, amazing service, 2 to 3 days delivery and free carriage. Just what you want right before Christmas. IanM.

December 10, 2025
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Reply from Buckley London

Hi Ian. Thank you so much for the five star review and for being a returning customer.

Rated 5 out of 5 stars

Great customer service

Great customer service. I needed to return my original purchase. Followed the return process & received an extremely quick response & exchange in time for Christmas. No quibble or queries, would definitely purchase from Buckley again.

December 8, 2025
Buckley London logo

Reply from Buckley London

Hi Amanda. Thank you for the five star review. I am very glad our team managed to sort out your query so quickly for you

Rated 5 out of 5 stars

Good service and quick delivery.

It was easy to order and pay for the item I wanted. Communication about my order and delivery details was very good. My item was delivered on time.

December 8, 2025
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Reply from Buckley London

Thank you so much for writing this lovely five star review. We are so glad that you enjoyed your experience.

Rated 5 out of 5 stars

Gorgeous jewellery

Quick delivery
Excellent customer service
Gorgeous jewellery

December 1, 2025
Buckley London logo

Reply from Buckley London

Hi Lorraine. Thank you so much for taking the time to leave a review. We are absolutely delighted that you enjoy your jewellery.

Rated 5 out of 5 stars

Secret Santa

A lovely necklace I purchased for a secret Santa present good equality and fast delivery thank you very much

November 24, 2025
Buckley London logo

Reply from Buckley London

Thank you Lorraine. We are delighted you like your jewellery.

Rated 5 out of 5 stars

Great products

Great products
Great designs

November 18, 2025
Buckley London logo

Reply from Buckley London

Thank you so much for taking the time to write a review. We are very happy that you like your jewellery.

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