Bucks Recycling Ltd Reviews 

406
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of their overall experience. Many people appreciate the friendly and helpful staff, from those on the phone to the drivers, who are often noted for their politeness and care during delivery and collection. The delivery and collection services are frequently described as prompt and reliable, with good communication throughout the process. However, some customers also noted issues with collection, where they were asked to remove contents before pickup, leading to delays. A few other people also felt that there were discrepancies in the order, such as receiving a smaller skip than what was paid for.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting its efficiency, politeness, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, cheerfulness,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the promptness of both delivery and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting excellent... See more

Order

People report positive experiences with ordering, highlighting the ease of the process and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent, friendly delivery by Graham who was extra vigilant around our ancient wall. Fast delivery after order, good pricing, and quick collection once full. We’ve used their services twice now and... See more

Company replied

Rated 5 out of 5 stars

I used this company to dispose of the unsaleable contents of a house. I found them to excel in every respect. They were easy to contact by phone, we agreed a price in advance, they supplied a man and... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Our original enquiry was dealt with efficiently. The skip was delivered when we expected. We then required to have the skip for a couple of extra days which was not a problem. Then... See more

Rated 5 out of 5 stars

Easy to order. Skip arrived promptly and was collected a few days after taking it off hire. Drivers were friendly and took care not to damage the driveway or garden. Was easy to use and sorted out the... See more


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Garbage Collection Service
  4. Recycling Center

Written by the company

Looking for a Skip? You've come to the right place! We offer skips of all sizes, in all areas, at the right price - call us, email us or chat with us for more details. Bucks Recycling Ltd aims to offer a competitive same day service to the public and trade for all your waste management needs. Whether you are a residential customer wanting a skip for house/garden clearance, a shop fitter or builder working on a building site, or a commercial business requiring a roll on/off for general waste, Bucks Recycling can provide you with a same-day or guaranteed next-day service. We cover all areas around Bicester, Aylesbury, Buckingham, Thame, and Oxford giving the service you need, where you need it, when you need it. Bucks Recycling boasts a fleet of over 30 HGV vehicles, one artic and one 3.5T cage lorry meaning that we can offer the most bespoke solution for your needs. Our fleet is managed by our in-house FORS Practitioner we are currently certified to Silver FORS standard. We are accredited with ISO9001 and ISO14001 proving that Quality and Environmental management are at the heart of what we do. So call us today to speak with one of our Waste Experts to find the best waste solution for your needs and help us achieve our vision "to make every skip a green skip."


Contact info

4.8

Excellent

TrustScore 5 out of 5

406 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(406)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with

The staff on the phone, on WhatsApp and the gentleman who was the man in a van service were all pleasant to deal with, came on time and clearly cared about doing a good job. Will use this company again.

February 27, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your wonderful review! We’re delighted to hear that our team — on the phone, WhatsApp, and our man-and-van driver — all made a positive impression and that everything ran smoothly and on time. It’s great to know their care and effort stood out. We really appreciate your support and look forward to helping you again! 💚

Rated 5 out of 5 stars

THIS RUBBISH COMPANY IS DEFINITELY NOT RUBBISH!

I used this company to dispose of the unsaleable contents of a house. I found them to excel in every respect. They were easy to contact by phone, we agreed a price in advance, they supplied a man and a truck which arrived at the time booked. The cheerful driver quickly loaded the truck and the job was done. No mess, no fuss. Most importantly, they supplied a weight ticket, after unloading, which proved the quantity disposed and provided me with written proof that our waste had been sent to a properly licenced site.

February 13, 2026
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Reply from Bucks Recycling Ltd

Thank you for such a brilliant review! We have to admit, when we first saw “THIS RUBBISH COMPANY…” our hearts skipped a beat — but we were very relieved to read the rest!
We’re delighted to hear the whole process went smoothly and that our driver made the job quick, cheerful, and hassle-free. Making sure waste is handled properly and providing the correct documentation is really important to us, so we’re glad that stood out too.
Thanks again for your kind words — we’re very happy to be a rubbish company that definitely isn’t rubbish! 💚

Rated 5 out of 5 stars

Simply the best

The office staff, the drivers, the care they take delivering and collecting the skips, I will never use anyone else.

February 24, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you so much for such an amazing review! We’re delighted to hear that both our office team and drivers have made such a positive impression. Your loyalty and kind words mean a great deal to us — we truly appreciate your support! 💚

Rated 5 out of 5 stars

Used many times

Used many times. Usual perfect service

February 24, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your continued support! We’re delighted to hear you’ve had the same great service each time you’ve used us. We really appreciate your loyalty! 💚

Rated 5 out of 5 stars

Great skip hire

We recently ordered a skip. It was easy from start to collection.

February 19, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased the whole process, from ordering to collection, was easy and smooth for you. We really appreciate your support! 💚

Rated 5 out of 5 stars

Great service.

Easy to order. Fast delivery.
Choosing the right size skip was the hardest part but that’s likely down to my inexperience of using a skip.
Definitely recommend and would use again.

February 17, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your great review! We’re so pleased you found the service easy to order and fast to deliver. Don’t worry — choosing the right size can be tricky if it’s your first time, and we’re always happy to help with advice. We really appreciate your recommendation and look forward to helping you again! 💚

Rated 5 out of 5 stars

Fantastic communication

Fantastic communication, friendly staff, hassle free experience. I will certainly be using Bucks Recycling again.

February 18, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your fantastic review! We’re delighted to hear you found our 3.5T caged tipper service hassle-free, with great communication and friendly staff throughout. We really appreciate your support and look forward to helping you again! 💚

Rated 5 out of 5 stars

Nice people in the office and skips…

Nice people in the office and skips turned up on time. Thank you Bucks Recycling 👍🏻

February 13, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased our office team looked after you and that everything arrived on time. We really appreciate your support — thank you for choosing Bucks Recycling! 💚

Rated 5 out of 5 stars

Great service

Driver polite. Request for a call before delivery was done. Delivered and picked up with no issues. Took out all the hassle of having to load car and go backwards and forwards to the dump. Will be using again.

February 12, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your great review! We’re so pleased the call-ahead request was followed and that delivery and collection went smoothly. It’s lovely to hear we helped make the job easier for you — that’s exactly what we aim for. We look forward to helping you again next time! 💚

Rated 5 out of 5 stars

A great company to deal with

A great company to deal with. We were poorly during our skip hire and were allowed to keep the skip much longer than we should have done. A friendly team on the end of the phone.

February 3, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you so much for your kind words. We’re really sorry to hear you were unwell during your hire, and we’re glad we could offer a little flexibility to help during that time. It’s lovely to hear our team made things easier for you — we truly appreciate your feedback and wish you all the best. 💚

Rated 5 out of 5 stars

great communication

great communication
super helpful
always with a smile (over the email!)

February 2, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you so much for your continued support and such lovely feedback! We’re delighted to hear our communication and helpfulness continue to meet your expectations — and we’re glad the smiles come across over email too 😊 We truly value our long-standing partnership and look forward to working with you for many more years to come. 💚

Rated 5 out of 5 stars

Great service

This company is very approachable when you have a query over waste, staff very friendly and helpful. The delivery and collection is also very prompt.

January 30, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your great review! We’re so pleased you found our team approachable and helpful with your waste queries, and that delivery and collection were prompt. We really appreciate your feedback and support! 💚

Rated 5 out of 5 stars

Great friendly service from when you…

Great friendly service from when you order to delivery

February 2, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased you found the whole process friendly from ordering through to delivery. We really appreciate your feedback! 💚

Rated 2 out of 5 stars

I’ve used this company for the last six…

I’ve used this company for the last six or seven skips without any major issues, which is why I continued hiring from them.

However, my most recent experience was disappointing. They contacted me to say the skip was overfilled. I accept it may have been slightly over, but it was no different to previous collections. This time, though, I was asked to remove roughly half the contents before they would collect it, which I did.

Despite that, the skip was only collected three days later, and then the actual pickup happened the following week.

More concerning, after the collection I noticed that my pop-up gazebo — which was placed between my shed and the skip — had gone missing. It was there before collection and gone immediately after. I contacted the company twice by email about this and have received no response.

I’ve been a repeat customer, so this experience is disappointing. Reliability and communication matter, especially when property goes missing. I hope the company improves how it handles customer concerns.

January 28, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for taking the time to leave a review, and for being a repeat customer — we do genuinely appreciate your past custom.

Regarding the overfilled skip, we need to be very clear on this point. The 4-yard skip was filled well beyond its safe and legal capacity, containing an estimated 6+ yards of waste and built up with “greedy boards.” This created an unsafe and illegal load, which we are not permitted to transport under any circumstances. For the safety of our drivers and the public, we had no option but to request that the excess waste be removed before collection.

Once the skip was made safe, collection was arranged as soon as possible within our operational schedule. We appreciate that waiting is frustrating, but we cannot collect skips that are overloaded or unsafe.

With regard to the missing gazebo, we take accusations of lost or removed property extremely seriously. We do not ignore customer complaints or concerns. However, we have no record of receiving emails about this issue. We would ask that you confirm which email address you contacted, as it is possible the message was sent to a “no-reply” address, Rycote Recycling email address no longer in use, or did not reach our customer service inbox.

Our drivers do not remove customer property, and nothing was reported by the driver at the time of collection. That said, if you contact us directly through our main customer service email sales@bucksrecycling.co.uk or phone number 01296 651678, we are more than willing to review this further.

We always aim to be reliable, communicative, and safe — and while we’re sorry this experience fell short of your expectations, we must also operate within legal and safety requirements.

Rated 5 out of 5 stars

Very efficient genuine and honest when…

Very efficient genuine and honest when asking questions over movement and what can be disposed of in the skip.

January 28, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your lovely feedback! We’re so pleased you found our team efficient, genuine, and honest when answering your questions. We always aim to give clear and helpful advice, so it’s great to know that came across. We really appreciate your support! 💚

Rated 5 out of 5 stars

Service was excellent

Service was excellent, delivery and collection. Definitely use them again.

January 28, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your great review! We’re delighted you were happy with both delivery and collection, and we really appreciate you saying you’d use us again. We look forward to helping you next time! 💚

Rated 5 out of 5 stars

Easy to didn’t take long to deliver and…

Easy to didn’t take long to deliver and Swift takeaway I will be using them again

January 8, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your kind review! We’re so pleased you found it easy to order, with quick delivery and swift collection. We really appreciate your support and look forward to helping you again! 💚

Rated 5 out of 5 stars

Absolutely brilliant service everyone…

Absolutely brilliant service everyone from the office to the drivers are helpful and friendly. Highly recommended

January 7, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you so much for your fantastic review! We’re delighted to hear that everyone, from our office team to our drivers, made such a positive impression. Your recommendation means a lot to us — we really appreciate your support! 💚

Rated 5 out of 5 stars

Great company to use

January 6, 2026
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your lovely review! We’re so pleased you think we’re a great company to use — we really appreciate your support. 💚

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