Bucks Recycling Ltd Reviews 

408
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of their overall experience. Many people appreciate the friendly and helpful staff, from those on the phone to the drivers, who are often noted for their politeness and care during delivery and collection. The delivery and collection services are frequently described as prompt and reliable, with good communication throughout the process. However, some customers also noted issues with collection, where they were asked to remove contents before pickup, leading to delays. A few other people also felt that there were discrepancies in the order, such as receiving a smaller skip than what was paid for.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting its efficiency, politeness, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, cheerfulness,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the promptness of both delivery and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting excellent... See more

Order

People report positive experiences with ordering, highlighting the ease of the process and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent, friendly delivery by Graham who was extra vigilant around our ancient wall. Fast delivery after order, good pricing, and quick collection once full. We’ve used their services twice now and... See more

Company replied

Rated 5 out of 5 stars

I used this company to dispose of the unsaleable contents of a house. I found them to excel in every respect. They were easy to contact by phone, we agreed a price in advance, they supplied a man and... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Our original enquiry was dealt with efficiently. The skip was delivered when we expected. We then required to have the skip for a couple of extra days which was not a problem. Then... See more

Rated 5 out of 5 stars

Easy to order. Skip arrived promptly and was collected a few days after taking it off hire. Drivers were friendly and took care not to damage the driveway or garden. Was easy to use and sorted out the... See more


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Garbage Collection Service
  4. Recycling Center

Written by the company

Looking for a Skip? You've come to the right place! We offer skips of all sizes, in all areas, at the right price - call us, email us or chat with us for more details. Bucks Recycling Ltd aims to offer a competitive same day service to the public and trade for all your waste management needs. Whether you are a residential customer wanting a skip for house/garden clearance, a shop fitter or builder working on a building site, or a commercial business requiring a roll on/off for general waste, Bucks Recycling can provide you with a same-day or guaranteed next-day service. We cover all areas around Bicester, Aylesbury, Buckingham, Thame, and Oxford giving the service you need, where you need it, when you need it. Bucks Recycling boasts a fleet of over 30 HGV vehicles, one artic and one 3.5T cage lorry meaning that we can offer the most bespoke solution for your needs. Our fleet is managed by our in-house FORS Practitioner we are currently certified to Silver FORS standard. We are accredited with ISO9001 and ISO14001 proving that Quality and Environmental management are at the heart of what we do. So call us today to speak with one of our Waste Experts to find the best waste solution for your needs and help us achieve our vision "to make every skip a green skip."


Contact info

4.8

Excellent

TrustScore 5 out of 5

408 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(408)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant service everyone…

Absolutely brilliant service everyone from the office to the drivers are helpful and friendly. Highly recommended

January 7, 2026
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Reply from Bucks Recycling Ltd

Thank you so much for your fantastic review! We’re delighted to hear that everyone, from our office team to our drivers, made such a positive impression. Your recommendation means a lot to us — we really appreciate your support! 💚

Rated 5 out of 5 stars

Great company to use

January 6, 2026
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Reply from Bucks Recycling Ltd

Thank you for your lovely review! We’re so pleased you think we’re a great company to use — we really appreciate your support. 💚

Rated 5 out of 5 stars

Very Good

Good. Service and well recommended

January 5, 2026
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Reply from Bucks Recycling Ltd

Thank you for your kind review and recommendation! We’re so pleased you were happy with the service — it really means a lot to us. 💚

Rated 5 out of 5 stars

Straightforward...

Easy to deal with and good communication.

January 5, 2026
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Reply from Bucks Recycling Ltd

Thank you for your kind feedback! We’re so pleased you found us easy to deal with and that our communication met your expectations. We really appreciate your support! 💚

Rated 5 out of 5 stars

Staff always friendly and helpful

Staff always friendly and helpful. Quick delivery and collection when ordered. Have used them many times and service always the same Excellant

January 5, 2026
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Reply from Bucks Recycling Ltd

Thank you so much for your continued support and kind words! We’re delighted to hear that our team have consistently provided friendly, helpful service with prompt delivery and collection. It means a lot to us that you’ve been happy with Bucks Recycling every time! 💚

Rated 5 out of 5 stars

Great service at a good price

Fantastic service, easy to order, delivered and collected on time. Will be using them again soon

December 29, 2025
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Reply from Bucks Recycling Ltd

Thank you for your wonderful review! We’re delighted you found our service easy to use, reliable, and great value. We really appreciate your support and look forward to helping you again soon! 💚

Rated 5 out of 5 stars

Perfect service

Perfect service, always on time, very professional drivers. Good price aswell

December 2, 2025
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Reply from Bucks Recycling Ltd

Thank you for your kind review! We’re delighted to hear you’re happy with our punctual service, professional drivers, and great value. We really appreciate your support! 💚

Rated 5 out of 5 stars

Soooo easy to book

Soooo easy to book, helpful friendly team and easy to arrange collection

December 1, 2025
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Reply from Bucks Recycling Ltd

Thank you for your lovely review! We’re so pleased you found booking easy, our team helpful and friendly, and collection straightforward. We really appreciate your support! 💚

Rated 5 out of 5 stars

Great Service

This was our first experience with Bucks Recycling, although we had seen tenants Use them . We ordered on Tuesday for Thursday delivery and were then advised we could have the skip a day early if we wished . Great news we were using it at 9.00am the next morning . Great service .

November 27, 2025
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Reply from Bucks Recycling Ltd

Thank you for your lovely review! We’re so pleased your first experience with us was a positive one and that we could offer an earlier delivery to help you get started sooner. It’s great to hear everything went smoothly, and we really appreciate you choosing Bucks Recycling. 💚

Rated 5 out of 5 stars

Absolutely top notch service

Absolutely top notch service, everything was done as asked and better, they were able to collect the skip early which was very helpful to me, I was kept informed every step of the process with polite & professional phone calls, a first rate company with customer service at the heart of everything they do, including the driver who delivered the skip, I can't fault anything!! Thank you

December 1, 2025
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Reply from Bucks Recycling Ltd

Thank you so much for such an amazing review! We’re absolutely delighted to hear that everything went smoothly and that we could collect the skip early to help you out. It’s great to know our team kept you informed throughout and that both our office staff and driver made such a positive impression. Your kind words really mean a lot to us – thank you for choosing Bucks Recycling! 💚

Rated 3 out of 5 stars

Delivery and pickup all good

Delivery and pickup all good , just be careful to read small print and what you can and can’t put in the skip £30 extra for a armchair etc , best to ask advice to avoid extra cost

November 28, 2025
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Reply from Bucks Recycling Ltd

Thank you for taking the time to leave us feedback. We’re pleased to hear that delivery and collection went well, and we appreciate your comments regarding additional charges. We always encourage customers to check the accepted waste list or speak to our team beforehand so we can help avoid any unexpected costs. Your feedback is valuable and helps us improve how clearly this information is communicated. 💚

Rated 5 out of 5 stars

Excellent, friendly delivery

Excellent, friendly delivery by Graham who was extra vigilant around our ancient wall. Fast delivery after order, good pricing, and quick collection once full. We’ve used their services twice now and would use again.

November 28, 2025
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Reply from Bucks Recycling Ltd

Thank you for your excellent review! We’re delighted to hear you found our service reliable, transparent, and easy to deal with from start to finish. It’s great to know our team made the experience a pleasant one. We really appreciate your feedback and support! 💚

Rated 5 out of 5 stars

Excellent service all round

Always delivered and collected the skips when they said they would. Transparent pricing. Easy to get through on the phone and everyone I spoke to was pleasant and helpful.

November 27, 2025
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Reply from Bucks Recycling Ltd

Thank you for your excellent review! We’re delighted to hear you found our service reliable, with clear pricing and a friendly, helpful team. It’s great to know delivery and collection were always on time and that getting in touch with us was easy. We really appreciate your feedback and support! 💚

Rated 5 out of 5 stars

Second time Bucks Recycling helped me…

Second time Bucks Recycling helped me clear away a pile of household rubbish. As usual, friendly, efficient, and reasonably priced.

November 26, 2025
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Reply from Bucks Recycling Ltd

Thank you for choosing us again and for your kind feedback! We’re delighted to hear that you found our service friendly, efficient, and good value once again. We really appreciate your continued support and look forward to helping you in the future. 💚

Rated 5 out of 5 stars

Temp works

Drop off on the drive now as no problem.
Collection was tricky we had some work going on up and down the road. Tried to collect but drive way easier blocked. So they came back next day samething again.
With out any problem they just kept trying until it was a collected. Thank you for your understanding and patience

November 25, 2025
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Reply from Bucks Recycling Ltd

Thank you for taking the time to leave such detailed feedback! We’re glad the delivery went smoothly and really appreciate your understanding while our team worked around the access issues for collection. We’re pleased everything was eventually collected without any problems, and your kind words about our patience mean a lot to us. Thank you for choosing Bucks Recycling! 💚

Rated 5 out of 5 stars

Skip Hire

The skip was delivered on time and picked up on time without any hassle, thanks Bucks Recycling.

July 25, 2025
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your kind review! We’re delighted to hear everything ran smoothly with on-time delivery and collection. Thanks for choosing Bucks Recycling – we really appreciate your support! 💚

Rated 4 out of 5 stars

Problems with collection

Having raised my concerns that the collection of my skip was taking a very long time. I can now confirm that the skip has been collected and I am happy with how Bucks Recycling have dealt with this matter.

November 18, 2025
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your feedback — we really do appreciate it. We’re very sorry for the delay in collecting your skip and for the frustration this has caused. Unfortunately, following a recent fire at our site, we have had to temporarily reduce our service capacity in the Oxford area, which has led to some delays in collections.
We understand how inconvenient this has been, and we’re working hard to get everything back on track. We can confirm that your skip is scheduled for collection tomorrow.
Thank you for your patience and understanding during this challenging period. If there’s anything further we can help with, please don’t hesitate to reach out. Best Regards, Bucks Recycling Team 💚

Rated 5 out of 5 stars

Great service!

Friendly office staff and drivers, easy to order online or on phone, prompt drop off and pick up.

October 31, 2025
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

Thank you for your wonderful review! We’re so pleased you found our team friendly and the whole process easy, whether ordering online or by phone. It’s great to hear the delivery and collection were prompt too. We really appreciate your feedback! 💚

Rated 1 out of 5 stars

Everything went wrong

Everything went wrong. 8 yard skip ordered and paid for. A 6 yard delivered twice!!!! Reason; was they had no 8 yard left but still charged for an 8 yard…Because they are the cheapest they think they are the best. Although a point to note the Skip delivery crew are fantastic. The rest is complete rubbish. Other suppliers are a little extra you will be surprised it’s worth it to try an alternative.

October 29, 2025
Bucks Recycling Ltd logo

Reply from Bucks Recycling Ltd

We’re sorry to hear you were disappointed with your experience. Unfortunately, the largest skip we’re able to deliver on a small lorry is a 6-yard, due to vehicle size and weight restrictions. Once we explained this, we promptly collected the empty skip and issued a full refund to ensure you weren’t charged for something you didn’t receive.

We do appreciate your kind words about our delivery crew — we’ll be sure to pass that on to them. Thank you for your feedback, as it helps us keep improving our service and communication.

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