Buddhastoneshop Reviews 

3,626
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,175 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent customer service, noting friendly, responsive, and helpful interactions when issues arise. Many consumers appreciate the quality of the products, particularly the comfort and feel of fabrics, and the appealing designs of items like pants and bracelets. However, many people express dissatisfaction with the return policy, finding the process confusing, difficult, or costly, often involving high shipping fees for exchanges. A recurring concern is product sizing, with items frequently running too small or too large compared to expectations, leading to necessary exchanges. Some reviewers also reported issues with product quality, such as unravelling knots or poor stitching, and occasional delivery problems.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing, with many expressing disappointment over... See more

Quality

Consumers find quality to be ambiguous, with many expressing significant disappointment, citing items as... See more

Order

People report ambiguous experiences with their orders, with some customers expressing satisfaction with their... See more

Customer service

Users describe positive interactions with customer service, highlighting experiences where the service was... See more

Return policy

Customers consistently note negative experiences with the return policy, often finding it difficult and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 3 pairs of linen pants in a large but I should have ordered medium. I love the quality of the pants and they are super comfortable so paying the extra $35 dollars to get the right fit is wo... See more

Company replied

Rated 4 out of 5 stars

Products are good quality and they are very quick and helpful on email: I accidentally ordered for delivery to the wrong address, but emailed them and they sorted it out no problem. The clothe... See more

Company replied

Rated 4 out of 5 stars

The harem pants I ordered are excellent quality and feel lovely - except I ordered the wrong size! In the process of exchanging. Customer service is excellent and looking forward to getting the right... See more

Company replied

Rated 4 out of 5 stars

Communication has been friendly and forthcoming from the start. The products are fine albeit a tad overpriced. The adjustable rings are very small in size, and will only go on a European little... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence. Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts. We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be. Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones. We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base. At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(3,626)

1,280 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The quality is great :)

July 2, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Bracelet broke after a week

Bracelet broke after a week. DO NOT ORDER FROM THIS COMPANY…….

June 9, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

Thank you for sharing your feedback, and we sincerely apologize for the disappointment caused by this experience.

We are very sorry to hear that the bracelet broke and understand how frustrating this must have been, especially after such a short period of use.

Please rest assured that we have continued following up on your case through email and are working to better understand the issue so we can assist you toward a suitable resolution.

We truly value your feedback and appreciate the opportunity to help address your concerns.

Kind regards,
Buddha Stones Customer Service Team

Rated 4 out of 5 stars

I will not be ordering clothes from…

The company reached out to me after my review and they have refunded my purchase less shipping and taxes. I appreciate their doing this. I believe this is an honest company trying to get started. I am not sure I will try clothes again because of fit issues with clothing in general. I may consider other items. The problem is return is to China. Shipping from our country to China is very high. I do think it is important to consider the shipping aspect with clothing since refund is not their policy without return.

June 26, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

Thank you for taking the time to share your feedback. We’re sorry to hear that the clothing did not meet your expectations.

We understand that clothing fit can be very personal, and different body shapes and preferences can affect how an item feels and looks when worn. We also understand your concerns regarding international return shipping costs and apologize if this created frustration during your experience.

We do appreciate your comments regarding the delivery time and fabric quality, and we’re glad there were some positive aspects of your order.

Your feedback is valuable to us and helps us continue improving both our products and customer experience. We sincerely regret that this purchase did not work out as you had hoped.

Kind regards,
Buddha Stones Customer Service Team

Rated 5 out of 5 stars

Excellent customer service

The process of ordering has been a very easy experience with lots of positive communciation. The team have been brilliant about a return that was requird due to sizing and I am very pleased with the process.

July 1, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Very confortable pants!

June 4, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

I was scammed

I was scammed. When the goods arrived I didn’t like the quality. It took several emails back-and-forth to get an address where I could send them back to, despite being told that returns were free and easy within 30 days. They said everything they could to try and dissuade me. I persisted, and eventually got an address in a Chinese industrial estate. Evri tracked the parcel most efficiently, until Chinese customs, where it was held for several weeks and then became untraceable. After a year the parcel has been returned to me, having now crossed the world three times! I’ve since learned on Radio 4’s “You and Yours” program that I’m entitled to a refund because the goods clearly didn’t originate from a small artist in Tibet, as advertised. This is a classic drop-shipping scam of cheap tat from China. Whatever you do, don’t buy from them. I’m £90 down but a lot wiser. Looking back at the Buddha Stones website now, when you drill down about three layers, you start to see slightly imperfect English and ridiculous claims about helping poor deprived rural children in Tibet. I should’ve looked deeper at the time but needed a gift in a hurry. Well, I know better now, and hope that sharing my experience will stop anyone else being deceived like this.

June 1, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

Thank you for sharing your feedback, and we sincerely apologize for the frustration and disappointment caused by your experience.

We would like to clarify one point regarding your return case. On November 19, 2025, we contacted you by email because we were unfortunately unable to locate the return parcel using the tracking number provided. We kindly requested that you double-check the tracking number or send us a screenshot of the logistics information so that we could continue investigating the issue and assist further. However, we did not receive a reply after that request.

We understand how frustrating it must have been for you to experience delays and difficulties with the return shipment process, especially when international shipping and customs handling are involved. Please note that customs processing and shipping routes can sometimes create situations that are outside our direct control.

We sincerely regret that this experience has left you feeling disappointed and appreciate you taking the time to share your concerns. Customer feedback is important to us, and we always aim to work with customers toward a solution whenever possible.

Kind regards,
Buddha Stones Customer Service Team

Rated 5 out of 5 stars

Wrong Size

I purchased some linen black pants, the quality is very good, however, I accidentally ordered the wrong size. I reached out by email as instructed and received a response immediately which I appreciated very much. After a few email correspondences back and forth, I was able to keep the pants and pay a small fee I believe for the shipping cost to receive the correct size, which is ok since the error was on me. I would definitely purchase from this company again.

June 24, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

Communication has been friendly and…

Communication has been friendly and forthcoming from the start.
The products are fine albeit a tad overpriced.
The adjustable rings are very small in size, and will only go on a European little pinky.
Also the shipping is a bit slow.
The bracelet I received is very nice and looks great.

July 1, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

Great pants! Beautiful color

I ordered and received the pants , i love them but just know that they do run a bit large. I love the color. I contacted the company regarding an exchange of sizes and they have been very responsive and accommodating. Would definitely recommend. I haven't ordered any jewelry but it looks beautiful and hope to irder some un rhe future.

June 20, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 5 out of 5 stars

I love the Buddha pants!

I love the Buddha pants!! They are perfect for lounging around the house and even running around doing errands. The material is very comfortable and the different designs are great! The only thing I would say is order a size smaller than you normally wear!!

June 24, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Terrible

Terrible! I still haven't received an order from a month ago and have had no reply from either of the emails that I have sent. Seems like a total scam at this stage!

July 1, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

Thank you for sharing your feedback, and we sincerely apologize for the concern and frustration this situation has caused.

We completely understand how worrying it can be when you are waiting for an order and feel that your messages have not been answered.

We would like to clarify that we did reply to your emails on June 30, 2026 and again on July 2, 2026. It seems possible that our replies may not have reached your inbox or may have been filtered into your spam/junk folder, which we sincerely regret if that was the case.

Please rest assured that your inquiry has not been ignored, and we would never intentionally leave a customer without assistance. We kindly recommend checking your spam or junk folder, and we are continuing to follow up on your case to help resolve it as quickly as possible.

We sincerely apologize again for the inconvenience and appreciate your patience.

Kind regards,
Buddha Stones Customer Service Team

Rated 4 out of 5 stars

Great pants!

Love all the pants I've ordered. Super comfy!!

July 1, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

They did they switcheroo - sent cheaper item than what was paid for

Do not buy from them! Bought a 999 gold peace buckle bracelet for usd131.59. What I received was a “gold” anklet selling for usd25.59.

I’ve emailed them but haven’t heard anything… I also sent photos as evidence. Delivery was received 1 month after the order was made online too!

Dear owner, please do not use Buddha’s name in vain when you cheat customers! Shame…

June 10, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "Loveshoes". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 2 out of 5 stars

Order UKBS78165 - refunded

UPDATED 7/7/26 after some email comms, company agreed to a refund minus the £6-odd it would have cost me to return the pants to the Far East. The refund came through within 5 days. I have now tried one pair on. Im a uk 16 in trousers and bought XL. The pair i tried on were tight so id advise an XXL for a uk 16 to be comfy.
Order UKBS78165 - ordered 3 pairs harem/yoga pants on a 3 for 2 order. Ordered on 10/5 for a holiday 28th May. Nothing to indicate items might be out of stock or shipped from far east. Chased but reply stated "some materials might be awaiting restock before making"(paraphrased). Holiday came, no pants. Half way through holiday, they arrived. On return 20th June, I unwrapped the parcel. One pair felt awful, like rubberised cotton. One pair was a poor match to the colour shown when ordered. One was a print which spread across both legs, but they way this pair was cut, it looked very odd, like made from a remnant of material with no thought for the pattern.
Requested to return all 3, very disappointed with quality. About a week later I was asked to send photos - replied by return that I hadn't fully unwrapped the pants as the feel etc was so poor and a photo wouldn't help them. Requested again a full refund return. Still waiting another week later
Some products might be ok but having bought 3 different patterns of pants and not being happy with any of them, I feel their pants are not an item to buy.

June 20, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

Thank you for taking the time to share your feedback, and we sincerely apologize for the disappointment and frustration caused by your experience.

We completely understand how upsetting it must have been to order items for your holiday and not receive them in time. We are very sorry for the delay and for the inconvenience this caused to your plans.

We also regret to hear that the products did not meet your expectations regarding the material, color, and pattern appearance. Please note that due to different screen settings, lighting conditions, and the nature of patterned fabrics, there can sometimes be slight variations in appearance. However, we understand that your overall experience did not meet your expectations and we are sorry for that.

Regarding your return request, our request for photos was intended to help us better understand the concerns and review the issue properly so we could provide an appropriate solution. We apologize if this process felt frustrating.

Please rest assured that your case is still being followed up, and we remain committed to assisting you toward a resolution.

Kind regards,
Buddha Stones Customer Service Team

Rated 5 out of 5 stars

Excellent products and service

The quality, colors and style of the harem pants are great. The mala beads are beautiful and come packaged in a nice gift box. The pray alter mats are very high quality and beautifully crafted. Customer service is helpful to exchange sizes.

June 30, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 1 out of 5 stars

Dont buy from this company

I received trousers size 12 , I could have fitted 2 of me in them they were so big, and the material is thick and hard. I have emailed them repeatedly to find the address for returning them. No one answers. There does not seem to be an address. There is no means for returning . DO NOT buy from this company.

June 26, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear Customer,

Thank you for your message.

We’re sorry that we were unable to locate your order using the provided name "Rosamond Freeman-Attwood". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?

We truly appreciate your cooperation and look forward to your reply.

Kind regards,
Buddha Stones Customer Care

Rated 5 out of 5 stars

Clothes are fantastic and the fabrics…

Clothes are fantastic and the fabrics are premium. Loved it! Would recommend making the return process abit smoother.

June 29, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 4 out of 5 stars

I really like their products

I really like their products. It takes too long to ship. But it’s worth it.

May 11, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁

Rated 3 out of 5 stars

After ordering the wrong size pants

After ordering the wrong size pants, we were able to do an exchange. The pants thay did fit are amazing! I love the colour and the fabric- very good quality!

June 29, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

Thank you so much for sharing your feedback with us.

We’re delighted to hear that we were able to help with the exchange process and that the replacement pants fit well. It’s especially wonderful to know that you love the color, fabric, and quality of the item.

We truly appreciate your patience throughout the exchange process and are very happy that the final result met your expectations.

Thank you again for your support, and we hope to serve you again in the future.

Kind regards,
Buddha Stones Customer Service Team

Rated 1 out of 5 stars

Goods not as described!

Re order no:ESBS5077 To Spain.
The items were not as described: dress sizes incorrect, and a wrong item was sent. The seller repeatedly delayed the resolution process despite photo evidence being provided. A partial refund was offered, but only on the condition that the buyer covered return shipping. The quoted return cost of €5.99 not realistic for shipping from Europe, where the actual cost would be €25. A PayPal case was ultimately required to secure the refund.

June 20, 2026
Unprompted review
Buddhastoneshop logo

Reply from Buddhastoneshop

Dear customer,

Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused.

We would like to clarify that we are currently continuing to review your case and are in the process of confirming whether the size of the clothing received differs from the measurements provided on our size chart.

We understand that your concern relates to the item being potentially incorrectly supplied rather than a change-of-mind return, and we are taking this matter seriously. To ensure a fair resolution, we are carefully verifying all relevant details before making a final determination.

We appreciate your patience while we continue following up on your case and remain committed to working toward an appropriate solution.

Kind regards,
Buddha Stones Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look