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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process pleasant and efficient. Many people highlight the excellent service received from initial consultation to installation, noting the staff's knowledge and ability to provide valuable recommendations without pressure. However, some customers expressed dissatisfaction with the product quality and pricing, finding the cost to be high for the perceived quality or experiencing issues with blinds breaking or being incorrectly installed. A few other people also felt that communication was lacking, leading to errors in orders or difficulties in resolving issues.

What people talk about most

Service

Clients share positive opinions on service, with many praising the professionalism and efficiency from... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the professionalism, friendliness, and... See more

Product

Users describe ambiguous interactions with product. While many customers love their blinds, praising the... See more

Price

People report ambiguous experiences with price. Many customers found the pricing to be good, reasonable, or... See more

Quality

Customers consistently note ambiguous experiences with quality. Some reviewers praise the good quality... See more

Based on these reviews

Rated 5 out of 5 stars

Use them every time I need blinds, very nice salesperson. Dont have long to wait till they are made, lovely bathroom blind well made good quality material very stylish ,price not too bad, well recomm... See more

Rated 5 out of 5 stars

Called Peter about new motorized window blinds. He scheduled an appointment to visit our home where he made excellent recommendations that were reasonably priced. Within two weeks he called and booked... See more

Rated 5 out of 5 stars

First class service from. Budget Blinds from start to finish. Came and gave a quote when they said they would. Very competitive prices. They delivered and fitted my 3 blinds exactly when they said th... See more


Company details

  1. Construction & Manufacturing

Information provided by various external sources

Budget Blinds provides the best custom window treatments for your home including blinds, shutters, shades, drapes and more. Call or visit BudgetBlinds.com to schedule a complimentary in-home consultation!


Contact info

3.9

Great

TrustScore 4 out of 5

122 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommend

Budget Blinds - Amazing service from start to finish, great quality of blinds and Stuart the blind fitter was great at his job. Highly recommended

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Had a great experience during the entire process while working with Budget Blinds. Christy was knowledgeable of the products and made recommendations based upon my needs. When it came to the install Daniel arrived timely and got the job done in no time at all. Both reps for the company were professional throughout. A great finished product that met my needs. Very happy.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

The nice man who installed my blinds…

The nice man who installed my blinds was extremely experienced, nice and friendly. He did an excellent job in a very short time. I’m sorry I have forgotten his name but hope this review gets to him because he definitely deserves the 5 STARS.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent on site affordable recommendations …

Called Peter about new motorized window blinds. He scheduled an appointment to visit our home where he made excellent recommendations that were reasonably priced. Within two weeks he called and booked an important. All the work was excellent quality and we were very pleased with the results. Highly recommended.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Budget Blinds Chevy Chase Md.

Budget Blinds Chevy Chase Md.
I live in NJ and have a rental apartment in DC in need of blinds. I needed a company willing and able to deal with me remotely and coordinate directly with my tenant. I contacted 3 companies in DC. One did not get back to me at all, 2nd said it would get back to me to schedule an appointment, they never did. BB, responded back to me immediately and then contacted my tenant and scheduled an appointment within a day or 2 to meet with my tenant and take measurements and get back to me with recommendations and pricing. I needed blinds for 10 windows, these windows are arranged in a bowed configuration. I put in my 2 cents worth as to the type of blinds I was looking for. Bethany showed up as scheduled, took the measurements and based on my suggestions sent me 3 ridiculously expensive options. I got back to her and told her this was not the TajMahal, it's a rental unit, can you come up with other options. She listened to me and patiently explained the issues with these windows and how my suggestions would not work. She said she would get back to me with other more reasonable and better options. She did that very quickly. We had another conversation or 2 and settled on one of her suggestions. The right blinds at the right price for my requirements. The blinds were ordered, came in on time and were installed today: Tuesday Oct. 21. All in all the experience with BB of Chevy Chase was flawless. The communication between Bethany, Andie, Brian and my tenant and myself were absolutely perfect. Unfortunately, I don't know the name of the installer but he did his part perfectly.
The key in every business transactions is communications, unfortunately that ball is often dropped causing needless problems. The communication here was absolutely perfect. I could not ask for anything more. Every business should operate as well as Budget Blinds Of Chevy Chase.

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

This company pay spammers per click

This company pay spammers per click. I live in UK and am sick of being spammed by companies based in the USA. Boycott this company until they change their marketing methods. Let's all fight spam together.

September 27, 2025
Unprompted review
Rated 3 out of 5 stars

Full PrePayment is NOT Industry Standard

Customer service is a hallmark of the company. Stephen (sales agent) is helpful, full of ideas, and offers alternatives at multiple price points. Installers are respectful of the property, clean up after themselves and leave the home improved. Quality and service are great. My main complaint is the odd and unusual requirement that every order must be paid in full upon ordering. No down payment, no 50/50, no waiting til installation for final payment. Very customer unfriendly and odd. In similar work environments--painting the home, residing a home, a new concrete driveway, a bathroom remodel, and the list goes on--all require some level of deposit or prepayment. I've seen 20% down, 40%, sometimes even 60% with balance upon completion. I have never ever heard of anyone anytime requiring 100%prepayment, much less for something as inconsequential as windows blinds. Such a policy seems designed to protect the company and exploit the customer. There is no good reason for it, save to protect the company at the expense of the customer. As a courtesy to the friendly and helpful agent who visited my home, I proceeded with my purchase, but I will not do so again. Happy to make a down payment, even 50%, but I won't be using this company again if this policy persists.

August 25, 2025
Unprompted review
Rated 2 out of 5 stars

The cost is expensive for the quality

The cost is expensive for the quality. We had a damaged blind installed in our bedroom and never heard back from the company when after pictures were sent. The corner of the blind in our room looks like it’s been folded in half.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

First class service.

First class service from. Budget Blinds from start to finish. Came and gave a quote when they said they would. Very competitive prices. They delivered and fitted my 3 blinds exactly when they said they would. Very satisfied indeed. Very good quality professional service. 👌

September 3, 2025
Unprompted review
Rated 2 out of 5 stars

Poor Installation

My blinds were beautiful at first but when one started slanting I discovered the blinds were installed directly into the dry wall with no anchor. No wonder the bracket didn't hold! I got blinds so I could lower and raise them. Not surprising they started coming out of the wall after 3 years. I am not a carpenter but I know you have to use an anchor for the installation if you can't hit a stud.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

This company is horrible

This company is horrible. I have a home in San Francisco and had a salesman from Budget Blinds named David come out to discuss new blinds. He came to my place to measure and give me a quote on blinds throughout my property. He claimed parking was too difficult for him (so he says. I think laziness was more the issue). He parked in the loading dock and asked me to come down to show me samples. I did meet him at the loading dock. He had no real samples to show me, didn't have any measurements of my windows and promised to follow up with me the next day. Of course he did not. No call, no email nothing. Very disappointed with this company and this consultant in particular. Don't waste your time and resources on such a unprofessional company and if you do ask to meet with anyone other than David! I wish I had read the reviews on this site. Apparently Budget Blinds has poor ratings.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

Lack customer service

Their customer service is horrible. I’ve called 4 times and get a call center , that say someone will contact me, but they don’t. Over and over again
You can’t talk to an actual person who works for this company.
I’d research a different company with good customer service, before using these guys.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and very helpful

Excellent service and very helpful. Would highly recommend them. Definitely use them again if a need new blinds.
Thank you for the fitter helped cut up our old blind so we could put it in our bin.
First class service

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Stand by warranty

We had Budget Blinds installed in our new home. We are happy with them. Recently, a piece broke on a door that leads to the patio, and I crushed the bottom couple of blinds. I called Budget, and they responded promptly, providing us with a new blind with no hassle. They stand by their warranty.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Fantastic service from sales to fitting. Budget Blinds have now fitted every window in my home. Very quick from choosing styles to fitting. Great choice of colours and patterns. Highly recommend this company.

August 5, 2025
Unprompted review

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