Budget Mobiel Reviews 2,000

My problem was solved quickly and professionally.

Thanks to Dylan I've managed my situation with the wrong number porting within minutes

Maryam was really helpful and friendly. She deserves a rise!
However, I will have to cancel my contract because you guys do not offer eSIM and I have a new phone that only accepts eSIM.

Alyssa helped me a lot with my questions. She was very politie and quick in her response.

Thanks again for your help!

the guy helps me was Jai, he is polite and solve my problem pretty quick.

Tanja is very helpful, quickly solved my issue!

Tried the chat option for PUK lock on my Sim. It was a quick response. Thank you Wim for resolving the issue super fast.

Tanja is the best. Thank you for answering my query right away!

Jai was helpful and professional. My needs were met quickly with no hassle. Thanks!

Tanja was very helpful in getting my subscription cancelled.

Horrible provider, lying on the phone and charging me extra for their own mistakes ridiculous company shouldn’t be allowed to practice or provide anything for anyone stay away!

Scammers never use this company because they cheat@!!!I signed a contract for 2 years they told me the first 6 months 15 euros, then 20 euros, and withdraw 20 euros from the account !!!I photographed it all and will call the consumer protection society !!!People in this company Scammers do not use the services of this company it is dangerous!!!!!

They got good offers but they can't even send an email on the same day. this is a bit sad. been waiting 4 days for a freaking email from them.

Horrible customer service!!!!
They’re hard to reach when you need help, send invoices late, and aren’t very helpful in resolving issues. They also don’t provide e-sims.
I had problems twice with them, and wouldn’t recommend if you want to avoid headaches.

I have spoken to four customer service, and Woutier solved my problem without any hassles. I highly vouch for him. Thank you for dealing with the problem considerately.

Cancelling the subscription is an annoying process. Please do it on time, and expect some frustrations to arise. Contacting someone that can actually help you might not be immediate, please account for this. Once I was attended by someone my issue got quickly solved. It is annoying to the customer to feel that the Budget Mobile makes the cancelling process difficult on purpose, with the aim to squeeze a last couple of monthly payments from you. Stop managing your companies as a money draining machine, you have a service to provide. People need your help to save money and time now more than ever.

Hello. Jai was responsive and pleasant, got everything done very quickly, thank you.

I talked to Thomas, very polite and helped me a lot answering some questions I had about my account.