Budget Windscreens Reviews 

3,666
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. Many found the team to be polite, friendly, and highly skilled, often exceeding expectations with their quality work. Installations are frequently described as perfect and completed to a high standard. People are particularly impressed with the competitive pricing, finding costs significantly lower than other providers. This affordability, combined with high quality and efficient service, offers exceptional value for money. Consumers highly recommend the company for its reliable and affordable service.

What people talk about most

Service

People report positive experiences with service, often highlighting the quick, efficient, and high-quality... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

Price

Customers consistently note positive experiences with price, often finding it significantly cheaper than... See more

Value for money

Customers had positive experiences with value for money, consistently reporting that prices were cheaper and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high standard of work, tidiness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic. Got a few windscreen quotes which made me think about scrapping the car...but then I found Budget. Half the price of other suppliers..Amazing. Normally you would worry that a cheap price me... See more

Company replied

Rated 5 out of 5 stars

I spoke to Gary at Budget windscreens got a good price for screen replacement and date for fitter to call,two days latter Derron arrived and fitted new windscreen who was very polite and friendly and... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service today. We needed a windscreen on our Renault Zoe to be refitted as it was leaking. We had 2 previous aborted fixes due to rain. The technician arrived on time, a rea... See more

Company replied

Rated 5 out of 5 stars

I contacted BW on New Year's Day and received a quote within minutes, and availability much sooner than I expected. It cost me half of what a well known competitor quoted me. Jim was lovely and did... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Glass Repair Service
  3. Truck Parts Supplier

Written by the company

Who Are We? Budget Windscreens have been offering a professional and quality windscreen replacement service to our customers for over of 44 years, and have built our reputation by offering a bespoke service for the repair and replacement of all types of glass to any vehicle Cars, Vans, Trucks, Buses, Coaches, Diggers, Plant & Machinery if it has glass we can replace it. All work is carried out by mobile Service Units that come to you Working with some of the largest manufacturers and suppliers in the world of glass to the automotive industry we have developed and proven methods of supplying and fitting premier products for any make of vehicle including OE parts all installed to the very highest standards. We Offer an ADAS re calibration Service for vehicles with the latest Safety integrated systems such as automatic braking, lane departure warning, fog and radar detection. In addition to this we offer the removal/refitting of glass and specialize in Classic Vehicle Glass and offer a Nationwide coverage for our many fleet haulage and account customers

Price Promise if you can find a Genuine lower quote using the same quality of glass and materials simply forward it to us and we will do our level best to beat or match it for you.

Written by the company

We are committed to providing the finest Auto Glass Repair and Replacement Service Available Anywhere with over 43 years of trading we have decades of Experience for you to rely on.

Lifetime Guarantee for as long as you own the Vehicle

On all parts and materials

On all parts and materials
Over 43 years of trading you can rely on

Contact info

Budget Windscreens

Established Over 44 Years You Can Rely On Us To Serve You Right

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,666)

444 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good price and good service

Very good price. Efficient service and did what they said they would do. Friendly and helpful. I was a bit sceptical about paying upfront first before the work was done but was assured through using Paypal and the work was carried out on time and exactly as stated. Very pleased.

February 23, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Hi there,

Thank you for taking the time to leave such a detailed and positive review.

We’re really pleased to hear you found our pricing competitive and the service efficient, with everything carried out exactly as promised. Delivering on what we say we’ll do — on time and to the agreed standard — is something we take very seriously.

We completely understand your initial hesitation about paying upfront. Transparency and security are important, which is why we offer protected payment methods like PayPal for added reassurance. It’s great to know that gave you confidence and that the job was completed promptly and as stated.

Thank you again for your trust and for choosing Budget Windscreens. We’re delighted you’re very pleased with the result.

Kind regards,
The Budget Windscreens Team
0800 282 785
www.budgetwindscreens.co.uk

Rated 5 out of 5 stars

Great service all round

Cheapest quote by far. Great, speed service and quality repair to boot

February 25, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Hi there,

Thank you for the fantastic 5-star review.

We’re delighted to hear we were the cheapest quote by far — but even more pleased that the speed of service and quality of repair matched that value. Providing competitive pricing without compromising on workmanship is exactly what we aim to deliver.

It’s great to know the job was completed quickly and to a high standard. We really appreciate you taking the time to share your experience.

If you ever need us again, we’re just a call away on 0800 282 785.

Kind regards,
The Budget Windscreens Team
www.budgetwindscreens.co.uk

Rated 5 out of 5 stars

Absolutely pleased with the service

Absolutely pleased with the service, which was seamless from start to finish, appointment was faster than expected and the work was done at the highest standard. Many thanks.

February 24, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Hi there,

Thank you very much for your 5-star review.

We’re delighted to hear you were absolutely pleased with the service and that everything ran seamlessly from start to finish. Being able to offer appointments sooner than expected — without compromising on quality — is exactly what we aim for.

It’s also great to know the work was completed to the highest standard. That level of workmanship and care is something we take real pride in across the whole Budget Windscreens team.

Thank you again for choosing us and for taking the time to share your experience — it’s very much appreciated.

Kind regards,
The Budget Windscreens Team
0800 282 785
www.budgetwindscreens.co.uk

Rated 5 out of 5 stars

Smashed on Friday. Fixed Monday. Bravo!

Given smash was on Friday. All fixed (at home) Monday morning. Chap was excellent, polite and quick. Phone service was all good too

February 23, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Hi there,

Thank you for the brilliant review — we love the headline!

“Smashed on Friday. Fixed Monday.” is exactly the kind of turnaround we aim for. We know how disruptive a damaged windscreen can be, so getting you back on the road quickly, and carrying out the repair at home, makes all the difference.

It’s great to hear that both our office team and technician delivered — polite, efficient and straightforward from start to finish. We’ll be sure to pass your comments on.

Thanks again for choosing Budget Windscreens. If you ever need us, we’re only a phone call away on 0800 282 785.

Kind regards,
The Budget Windscreens Team
www.budgetwindscreens.co.u

Rated 5 out of 5 stars

Recommended

I was impressed from start to finish. Convenient time arranged, friendly and knowledgeable fitter who couldn't have been more helpful - even explained and showed me what he was doing! Shame not all trades people are like this - I have met quite a few wearing stetsons and spurs :) Thoroughly recommend and thank you. DH - Rayleigh, Essex

February 23, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Hi DH,

Thank you very much for your fantastic review and recommendation.

We’re delighted to hear you were impressed from start to finish. Arranging a convenient appointment time and providing clear communication throughout the job are both priorities for us, so it’s great to know that stood out.

It’s especially pleasing to hear your comments about the fitter — friendly, knowledgeable and happy to explain the process as he worked. We believe customers should feel confident and informed about the work being carried out, so we’re glad that approach made a positive difference.

We also appreciated the stetsons and spurs comment — we’ll continue doing things the professional way!

Thank you again for choosing Budget Windscreens. If you ever need us in Rayleigh or the surrounding Essex area, we’ll be happy to help.

Kind regards,
The Budget Windscreens Team
0800 282 785
www.budgetwindscreens.co.uk

Rated 5 out of 5 stars

Quick helpful and efficient response…

Quick helpful and efficient response including the additional queries I had. Turned up on time giving me half an hour warning. Did the job well and with great care. Went beyond the normal call of duty. Thank you. I really appreciated the service.

February 18, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Hi Carolyn,

Thank you so much for taking the time to leave such a fantastic 5-star review for our Croydon team.

We’re delighted to hear that you found the service quick, helpful and efficient — and that all of your additional queries were handled clearly. Keeping customers informed, including the courtesy call before arrival, is something we take pride in, so it’s great to know that made a difference.

It’s especially pleasing to hear that the work was carried out with care and that our technician went above and beyond. That level of professionalism is exactly what we strive for at Budget Windscreens.

We truly appreciate your kind words and your recommendation. If you ever need us again, we’ll be more than happy to help.

Kind regards,
The Budget Windscreens Team
0800 282 785
www.budgetwindscreens.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service. Online booking was straightforward, communication before arrival was excellent, they were punctual and fitted the windscreen within an hour. Would definitely recommend

February 18, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic review.

We’re delighted to hear that the online booking process was straightforward and that our communication kept you fully informed before arrival. Punctuality and efficiency are key parts of our service, so it’s great to know the windscreen was fitted promptly and to your satisfaction.

We truly appreciate your recommendation and your support. If you ever need us again, we’ll be ready to help.

Rated 5 out of 5 stars

Much better than auto glass

Much better than auto glass, Easy booking and everything was explained to me so I wasn’t left needing anymore information

February 19, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic feedback.

We’re delighted to hear you found the process easy and straightforward, and that everything was clearly explained from start to finish. We always aim to ensure our customers feel fully informed and confident, with no unanswered questions.

Your comments mean a great deal to us — and we truly appreciate you choosing us. If you ever need us again, we’ll be ready to help.

Rated 5 out of 5 stars

Booked a Heated windscreen for my MK4…

Booked a Heated windscreen for my MK4 Ford Mondeo estate.20/02/2026.Simple to book on line through emails back and forth.Got an email alert when 60 minutes away and then
had a call from Danny( the technician) when he was 20 mins away.
Turned up and did a fantastic job and really surprised at how quickly he got on with it. Obviously very proficient at his job.
Very nice guy and a credit to Budget Windscreens.

February 20, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for such a detailed and fantastic review.

We’re really pleased to hear the booking process for your MK4 Ford Mondeo estate heated windscreen was straightforward and that the email updates kept everything clear and convenient. Keeping our customers informed — especially with advance arrival notifications — is something we know makes a real difference.

It’s great to hear Danny looked after you so well. We’ll be sure to pass your comments on to him — he’ll be delighted to know his professionalism, efficiency and friendly approach were recognized. He’s a real asset to the team.

Thank you again for choosing us and for taking the time to share your experience. We truly appreciate your support.

Rated 5 out of 5 stars

After having the job cancelled once…

After having the job cancelled once because of the weather and a second time because of the glass hadn’t been delivered back finally got it fitted on the third attempt !
The fitter was amazing , professional and his Customer service was above and beyond ! Definitely would use again . Thank you

February 20, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your honest and detailed review.

We sincerely apologise for the earlier cancellations — while factors such as severe weather and supplier delays can occasionally be outside our control, we fully understand how frustrating that can be.

That said, we’re delighted to hear that once the fitting went ahead, our technician delivered an amazing, professional service and went above and beyond with customer care. We’ll be sure to pass your kind comments on to him — feedback like this means a great deal to our team.

Thank you for your patience and for giving us the opportunity to put things right. We truly appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your kind words.

We’re really pleased to hear you experienced excellent customer service. Providing a professional, friendly and supportive experience from first contact through to completion is something we take great pride in.

We truly appreciate your feedback and your support. If we can assist you again in the future, we’ll be ready to help.

Rated 5 out of 5 stars

Professional service

Wind screen replacement for VW Tiguan.

February 19, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your review.

We’re pleased to hear you were happy with the professional service provided for your VW Tiguan windscreen replacement. Our team always aims to deliver precise, high-quality workmanship using the correct glass specification and fitting procedures for each vehicle.

We really appreciate you choosing us and taking the time to share your feedback. If you ever need us again, we’ll be happy to help.

Rated 5 out of 5 stars
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your review.

We’re delighted to hear you found our service both great value and quick — delivering high-quality workmanship at a competitive price is exactly what we aim for.

We really appreciate you choosing us and taking the time to share your feedback. If you ever need us again, we’ll be happy to help.

Rated 5 out of 5 stars

Phoned up .they were very helpful with…

Phoned up .they were very helpful with my enquiry. Booked a date .

February 17, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your review.

We’re pleased to hear our team was helpful when you called and that booking your appointment was straightforward. We always aim to make the process simple and stress-free from the very first enquiry.

We look forward to completing the work for you and delivering the same high standard of service on the day.

Rated 5 out of 5 stars

ArrivSkoda Octavia screened when stated

Arrived when stated, did a great job, cleaned up afterwards. Thanks very much. 👍

February 13, 2026
Budget Windscreens logo

Reply from Budget Windscreens

hank you very much for your review.

We’re pleased to hear the technician arrived as scheduled, carried out a great job, and left everything clean and tidy afterwards. Attention to detail and respecting our customers’ property are just as important to us as the quality of the installation itself.

We really appreciate your feedback — and thank you again for choosing us.

Rated 5 out of 5 stars

Great comms

Great comms. Did a great job. Will recommend to others

February 16, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your kind review.

We’re delighted to hear you were happy with the communication and the quality of the work carried out. Clear, professional communication and a high standard of fitting are both central to how we operate.

We truly appreciate your recommendation — it means a great deal to us. If you ever need us again, we’ll be ready to help.

Rated 5 out of 5 stars

Arrived early and performed a very…

Arrived early and performed a very professional job once again a very good company to work with very trustworthy Everytime we’ve used them

February 9, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic review.

We really appreciate you taking the time to share your experience. Arriving promptly and delivering a professional, high-quality service is exactly what we strive for every time.

It’s especially rewarding to hear that you continue to choose us and trust us with your vehicle. Repeat customers are the greatest compliment we can receive, and we never take that loyalty for granted.

Thank you again for your continued support — we’re always here whenever you need us.

Rated 5 out of 5 stars

Great service

Great service. Quick and reliable

February 13, 2026
Unprompted review
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your review.

We’re really pleased to hear you found our service quick and reliable — that’s exactly what we aim to deliver on every job.

Your feedback means a lot to the team, and we truly appreciate you choosing us. If you ever need us again, we’ll be ready to help.

Rated 5 out of 5 stars

Fantastic service from instant quote to…

Fantastic service from instant quote to fitting the windscreen ! Great price highly recommend

February 4, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your fantastic 5-star review.

We’re delighted to hear you were pleased with the whole process – from receiving your instant quote right through to the windscreen fitting itself. We always aim to provide a fast, straightforward service at a competitive price, so it’s great to know we delivered on that for you.

Your recommendation really means a lot to the team. If you ever need us again, we’ll be more than happy to help.

Thank you again for choosing us.

Rated 3 out of 5 stars

Good friendly staff and a quick…

Good friendly staff and a quick service. However I am still waiting for a refund as the order was canceled.

February 4, 2026
Budget Windscreens logo

Reply from Budget Windscreens

Thank you for your review.

We’re really pleased to hear that you found our team friendly and the service quick. However, we’re sorry to hear that you’re still waiting for your refund following the cancellation — that’s certainly not the experience we want for our customers.

Refunds are processed promptly from our side, but depending on the payment method and bank processing times, they can occasionally take a few working days to show. That said, we’d like to look into this for you straight away.

Please contact our office directly with your booking details so we can confirm the status and ensure this is resolved as quickly as possible.

Kind regards,
Budget Windscreens Team

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