Banner for buendia

buendia Reviews 

48,982
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently traveled with this agency to the Algar Waterfalls and the beautiful town of Altea, and I am extremely satisfied with the experience. The trip was very well organized, everything ran acc... See more

Rated 5 out of 5 stars

Very well organized tour. All the itinerary stops were perfectly on time. A knowledgeable and very well English/Spanish speaking guide with a positive attitude. The groups could be smaller but it's un... See more

Rated 5 out of 5 stars

I must express my gratitude for exceptional service provided by Buendia. It was exactly what we had hoped for. After our first visit to Bruges and Ghent, we returned to Luxembourg, and experien... See more

Company replied

Rated 5 out of 5 stars

It was a long day but varied and interesting. We nearly got lost in the fog at Covadonga Lakes but we saw some cows and met some interesting travelling companions. Ana was informative and made every... See more

Company details

  1. Travel Agency
  2. Tour Agency
  3. Tour Operator

About buendia

Written by the company

trustpilotcom

En buendía, sabemos que los mejores viajes son aquellos en los que vivimos experiencias únicas. Por ello, incorporamos cada día nuevas actividades y excursiones en diferentes destinos con el fin de facilitar el tiempo de ocio de nuestros clientes, haciendo que se preocupen únicamente de disfrutar de la experiencia.


Desde 2010, marcando la diferencia

Nuestra empresa posee una trayectoria de más de 10 años en el sector y cuenta ya, según nuestro índice de satisfacción, con la confianza de un 1 millón de viajeros alrededor del mundo. Desde nuestros inicios, Buendía brinda las mejores experiencias: tours, actividades y excursiones propias basándonos en la excelencia de nuestros servicios. Para ello, contamos con autobuses y guías locales propios, que aseguran un trato inmejorable para todos nuestros clientes.


Excursiones · Free Tours · Experiencias · Entradas & Atracciones · Actividades deportivas

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(48,982)

5,773 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Truly a perfect day

Truly a perfect day! Domingos was incredible and I couldn’t have asked for a better guide! Our group of 30 couldn’t stop talking about how great the day was.

June 11, 2024
buendia logo

Reply from buendia

Good morning, Richard:

Thank you for taking the time to evaluate your experience, as well as the trust you have placed in Buendía to carry out your activity.

We are glad to know that the tour of Quinta da Regaleira and Pena Palace has met your expectations and the positive assessment of the work of our guide.

We hope to see you again in your next destination and we are at your disposal.

Best regards,

Buendia Team

Rated 5 out of 5 stars

Everything was very well organized and…

Everything was very well organized and beautifull

June 8, 2024
buendia logo

Reply from buendia

Good afternoon, Wieke:

Thank you for taking the time to evaluate your experience, as well as the trust you have placed in Buendía to carry out your activity.

We are glad to know that the Day Trip to Lakes of Covadonga, Cangas de Onís and Asturian coast has met your expectations and the positive assessment of the work of our guide.

We hope to see you again in your next destination and we are at your disposal.

Best regards,

Buendia Team

Rated 5 out of 5 stars

Excellent choice for Budapest

We have selected two tours in Budapest (general tour and castle tour) and we have been very pleased with both of them. For reasons behind their control, there were changing in one of the tour and they informed us immediately with alternative options.

We would select them again next time.

May 9, 2024
Rated 4 out of 5 stars

Good solid product that could still get improved.

Generally quite satisfied. Above standard quality but not that exceptional. A bit high price for the regular standard big group excursion. Kind and professional staff, safe driving. All worked fine and was pretty well timed/organised. A pity that the staff had little knowledge of foreign languages and did not do anything about it during the trip (short briefing, visual explanations, WhatsApp summaries). More time should be available at key points of interest (the lakes, the coast) and less devoted to the lunch break/localities. It is personal and without any good knowledge of Spanish but there was perhaps too much talk/information to be absorbed and too little time for reflection/experiencing.

April 19, 2024
Rated 1 out of 5 stars

I don't speak Spanish so I have no idea…

I don't speak Spanish so I have no idea how to answer these questions, but the tour was horrible. The fact that you sent me a survey in Spanish when I took the English speaking tour shows how incompetent your company is.

March 31, 2024
buendia logo

Reply from buendia

Good afternoon, Jill:

First of all, we would like to thank you for taking the time to review your experience with Buendía, as well as for the trust you placed in us to make your reservation.

We regret that the tour was not to your liking. By default, the invitation to review your experience is sent in Spanish because most of our customers are Spanish speakers.

We hope you can give us another opportunity in the future to enjoy a Buendía experience.

We remain at your disposal.

Buendía Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look