I purchased some neckwear as Xmas presents. Received confirmation email for purchase, advice that items were in transit and being shipped. But one item arrived. Communicating with Buff is a nightmare.... See more
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I wish I began by reading these reviews in the first place. Placed an order for a christmas present and it never arrived. When I contacted the support team they told me they could not give me an updat... See more
I purchased some Christmas presents and seem to be a scam as Buff is refusing to communicate with me. Stating my order number is incorrect. Buff is ignoring me and saying simply sorry we don't underst... See more
Had to give em 1star to write a review it’s minus 10 not till payment went through did I realise it’s from China, eventually received a medium!!! Never in a million years is it a medium dog bed would... See more
Company details
- Sportswear Store
- Activewear Store
- Clothing Store
- Fashion Accessories Store
- Headwear Store
- Sportwear Manufacturer
Information provided by various external sources
Discover the style and quality of BUFF® neck and head accessories. Hats, scarves, neck warmers or headbands. Multifunctional solutions for sports and active lifestyles. Designed in Barcelona.
Contact info
Great West Road 1000, TW8 9DW, London, United Kingdom
- buff.com
I ordered a Telescopic Ladder and was…
I ordered a Telescopic Ladder and was sent a Mini screwdriver set in a wallet. If you have money to waste by all means order. Is this a scam???
do not buy I ordered a telescopic ladder…
donot buy I ordered a telescopic ladder and received a keyring. hoping will get my money back throuht PayPal.
Don’t buy from these people I ordered a…
Don’t buy from these people I ordered a floor standing Drummer Boy Christmas Decoration I received a 5inch tacky wooden ornament that plays no music and could be brought in the pound shop and I’m now out of pocket by £25 I think everyone needs to be getting in touch with Trading standards to get this company investigated
Please please don’t buy from here they…
Please please don’t buy from here they are fraudulent company please be careful they got 39 pounds from me Don’t Buy BEWARE
Would prefer to write no star
Would prefer to write no star - SCAM! don't buy. Had the same parcel of rubbish sent and they offered me $4 as a refund!!!
Ordered a buff for £12.50 and got…
Ordered a buff for £12.50 and got charged 10.00 postage which was added afterwards
Can we leave no stars????????
Can we leave no stars????????
Keep away
Horrible con artists
Scamming people from their hard earned cash !!!!
Not Buff, but DUFF BUYS!!!
This company should be renamed DUFF BUYS!
Like most people on these reviews, I also ordered 2 XXXXL dog beds at a cost of almost £30. After 5 weeks a tiny blanket and a piece of rope arrived. What an absolute con!! How on earth do they get away with saying they are a UK company and then ship from China? They are con artists duping people out of money. Disgraceful!!!
It's all a scam they try selling stuff…
It's all a scam they try selling stuff and scam u of your money I got caught don't buy from these it's a total scam
Don't waste your £30 like me !!!
#####UPDATE########
I now feel totally insulted the have finally replied to my email and offered me a £3 refund and said I can KEEP the scrap of material they sent me as it sells for £20 on their website!!!!!
I today received my delivery of what should of been a dog calming bed
When I ordered it was buy one get one free
I only got one
I ordered grey
I got beige
I ordered 4XL
I got something NOT big enough for a chihuahua
I have a Dogue De Bordeaux
It also is a Rectangle shape
I have had no responses to my emails
SCAM I ordered a small dog crate and…
SCAM I ordered a small dog crate and received a piece of cloth.. from China as well which I also didn’t realise!! Be warned don’t part with your money!!
SCAM
Would like to give this company minus stars!!!
Not not buy a grain of sand from this company.
I ordered 2 for 1 XL dog beds!
After 3 weeks, I arrived the size & quality of a t- towel!
I complained to PayPal this was NOT what I ordered & was fully refunded.
And the company is in China. Not uk as advertised!! SCAM!!
Scam- stay clear!
It was by sold as buy one get one free but when I emailed them to select colours they said I was supposed to select the buy one get one free option, but this was too late and this was not stated on the website. I ordered a Large and received a tiny circular poor excuse of a mat that would not fit a chihuahua puppy in, so there was no chance for cavachon. I have emailed them but have not recieved a response. Avoid buying anything from this company.
Had to give em 1star to write a review…
Had to give em 1star to write a review it’s minus 10 not till payment went through did I realise it’s from China, eventually received a medium!!! Never in a million years is it a medium dog bed wouldn’t get a chihuahua in it, very thin and only received 1 it was supposedly buy 1get 1 free
DO NOT BUY FROM THIS FIRM ITS RUBBISH
SCAMMERShis a complete scam I ordered two 3xl…
This a complete scam I ordered two 3xl dog beds ( buy one get one free ) 5 weeks later I received a flat thin excuse for a bed 2ftx1ft oh and a pathetic string toy I ha e sent emails and had no response so now I'm going to trading standards please do not order from this company !!!!!!
SCAMMERS !
If there were a minus for reviews this lot would get it.
An absolute sham!
Received a tiny little cheap mat instead of 2 XL beds.
Don't buy anything from these cowboys!
Scammed out of 2 dog beds
Scammed out of 2 dog beds. What has been sent is nothing like I purchased and not big enough for even a small dog. Waited 6 weeks for this piece of tat to arrive so its clear I too have been ripped off.
Sent cheap dog mat replacement for…
Sent cheap dog mat replacement for large dog bed buy one get one free. Not replied to my email , avoid as goods worth less than a fiver and only big enough for jack Russell
No replies from email
No replies from email. And they sent wrong colour.
Order no. W000461280
Absolute disgrace!!!
Absolute disgrace!!!! DO NOT ORDER FROM THEM!!!!!!! promised a product (but one get one free) after a month and a half I received one item which is totally different than what I ordered. Emailed them and they just replied with a load of nonsense and haven’t answered back since to my multiple emails. Disgrace.
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