I would highly recommend using this service The only issue I had was DPD wouldn’t accept my package but it was resolved quickly by Darren would was brilliant and kept me updated throughout and when... See more
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We went to Buggy Pitstop for the UPPAbaby Tune Up Gear Up event as they are the official mini hub here in the UK. They replaced our UPPAbaby Minu frame for free and serviced the wheels too. The... See more
Fantastic service from start to finish. We paid for the pushchair to be collected and dropped back to our house, everything went like clockwork. Fantastic communication as well, shout out to Leyla! Ve... See more
Company replied
Contacted Buggy Pitstop after the bank holiday weekend during which our pram had been accidentally damaged. They were very helpful and Aziz quickly came back with a couple of options for us. In... See more
Company replied
Company details
Written by the company
Buggy Pitstop is a push chair repairing and cleaning service based in Hatch End. We work with major manufacturers such as Stokke, UPPAbaby, Bugaboo, BabyZen etc. We have helped many families get their buggy back on the road for years with exceptional quality delivered every time!
Contact info
Syrinity House, 324A Headstone Lane, HA3 6NW, HARROW, United Kingdom
- 02038767778
- info@buggypitstop.co.uk
- buggypitstop.co.uk
4.8
Excellent
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Just Good Service
Entered my delivery address wrong, rang them and answered straight away and solved it for me. Arrived next day.
March 8, 2023
Reply from Buggy Pitstop
Hi Jack
Thank you so much for your review, we are glad we were able to resolve your issue quickly and you received your order. Please let us know if you need any assistance in the future.
Kind regards
Buggy Pitsop
Reply from Buggy Pitstop
Hi Max,
Thank you very much for your feedback, we are delighted to hear you were happy to receive the part you required to get your Babyzen back on the road.
If you need assistance in the future please let us know and we will be happy to help.
Kind regards
Buggy Pitstop
Reply from Buggy Pitstop
Thank you for your review
Reply from Buggy Pitstop
Hi Jette
Thank you so much for your review, We are glad to hear you were able to source the part you needed to repair your Babyzen. If you need any help in the future please let us know
Kind regards
Buggy Pitstop
Good customer service
Buggy Pitstop has a big advantage because they also fix buggies. They were able to tell me which part I needed and send it to me (even though it’s not normally available). Much easier than taking a drill to the buggy per the YouTube video…
January 18, 2023
Reply from Buggy Pitstop
Hi Anthony
Thank you so much for your review, we are glad to hear you were able to repair your Babyzen without too much hassle. If you need any assistance in the future please let us know and we will be happy to help.
Kind Regards
Buggy Pitstop
Quick reception of the purchased item.
January 30, 2023
Reply from Buggy Pitstop
Hi Pierre-Louis
Thank you so much for your review, we are glad to hear you received your order promptly after placing your order. We hope the replacement part for your Babyzen treats you well and if you need any assistance in the future please let us know.
Kind regards
Buggy Pitstop
Very easy to order
Very easy to order, quick and reliable delivery with DPD and we got what we wanted. Thank you.
January 24, 2023
Reply from Buggy Pitstop
Hi Sophia
Thank you so much for your review, we are glad to hear you had a positive experience and that you were able to find replacement wheels for your Uppababy Vista
Let us know if you need any assistance in the future and we will be happy to help
Kind regards
Buggy Pitstop
New life for the buggy…
I’ve been looking to find replacement wheels for my buggy for a while. The help and advice I got from Buggy Pitstop was quick, friendly and extremely helpful. Highly recommend them for any replacement queries. Delivery was on time too, and I was kept informed throughout the shipping process.
January 5, 2023
Reply from Buggy Pitstop
Hi Kylie
Thank you so much for your review, this is much appreciated and we are glad to hear you managed to get the parts you needed for your Baby Jogger
Kind regards
Buggy Pitstop
Reply from Buggy Pitstop
Hi Nick
Thank you so much for your review, we are happy to hear you are happy with the service.
Please let us know if you have any issues in the future and we will be happy to assist
Kind regards
Buggy Pitstop
Excellent service and customer care
Excellent service and customer care! I was missing a part for my pram and the team were incredibly helpful. They also offer refurbishment services and sell new and refurbished prams and strollers! Thank you!
January 10, 2023
Reply from Buggy Pitstop
Hi Sandra
Thank you so much for your review, we are glad to hear you were happy with the service and you were able to find the part you needed for your Babyzen.
Let us know if there is anything we can help with in the future.
Kind regards
Buggy Pitstop
Reply from Buggy Pitstop
Hi David
Thank you so much for your review, we are happy to hear you are delighted with the service you have received. Keep us in mind if you need anything else for your Babyzen in the future.
Kind regards
Buggy Pitstop
Excellent service
Good communication though out. Order arrived earlier than expected. Good quality spare parts. New wheels for Christmas! Thank you.
December 24, 2022
Reply from Buggy Pitstop
Hi Ian
Thank you for your review, we are happy you received your order before Christmas.
Hope you have a happy new year and let us know if you need anything else for your Babyzen.
Kind regards
Buggy Pitstop
Great service. Genuine items delivered fast.
Bought upper baby rear wheels. Delivered within days. East to fit.
December 22, 2022
Reply from Buggy Pitstop
Hi Emma
Thank you so much for your review, we are happy to hear you have received your order and it was easy to fit your new UPPAbaby wheels on to your Vista.
Have a lovely Christmas
Kind regards
Buggy Pitstop
Excellent customer service Fast and efficient response to my…
Fast and efficient response to my query, ordering was easy and delivery prompt
December 5, 2022
Reply from Buggy Pitstop
Hi Laura
Thank you so much for your review, we are glad to hear you have received the part for your Babyzen Yoyo and managed to fit it on.
Kind Regards
Buggy Pitstop
Great service
It was quick and easy to order the part online. I called the customer service line and they were very helpful. When I collected the part from the shop, they were very friendly and helped me fix the issue with my buggy there and then which was great.
December 2, 2022
Reply from Buggy Pitstop
Hi Ana
Thank you so much for your review, we are very delighted to hear you had a positive experience and that you were able to source the part for your Babyzen.
Kind regards
Buggy Pitstop
An excellent cleaning job to restore my…
An excellent cleaning job to restore my buggy. Very professional service.
December 3, 2022
Reply from Buggy Pitstop
Thank you, for your review Christina, we really appreciate your comments.
Our team works to a high standard and aims to wow our customers every time.
Reply from Buggy Pitstop
Hi Brian, Thank you for your review, we appreciate it and we are happy we were able to resolve the issue you were having with your UPPAbaby Vista.
Kind regards
Buggy Pitstop
Excellent service
November 24, 2022
Reply from Buggy Pitstop
Hi Padraig
Thank you so much for your feedback, we aim to keep improving our customer service so that we have returning customers like yourself. We hope your UPPAbaby has much more life now and keeps you on the road for time to come.
Kind regards
Buggy Pitstop
Reply from Buggy Pitstop
Thank you very kindly for your feedback, we are glad to hear you are happy with the service and you were able to source the part you needed for your Babyzen
Kind Regards
Buggy Pitstop
Quick delivery and good communication…
Quick delivery and good communication about delivery
November 15, 2022
Reply from Buggy Pitstop
Hi Rebecca, Thank you so much for your review, we are glad to hear you had a positive experience with us and that you have managed to get your Baby Jogger repaired.
Kind regards
Buggy Pitstop
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