buildingplasticsdirect.co.uk Reviews 142

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered 6 x verge trims Arrived but I didn’t open the packaging for a few weeks, I was only given 5 trims. Phoned and emailed them regarding the missing item but they were not interested, had to o... See more

Company replied

Rated 5 out of 5 stars

I ordered a manhole cover, Building Plastics Direct supplied a quality product at a price lower than ALL their competitors (even those selling cheap copies) even after paying for delivery. My purch... See more

Rated 5 out of 5 stars

Excellent experience. Wanted Code 3 lead flashing. It was in stock at a reasonable price and in a range of lengths enabling me to minimise waste/cost. Best of all, delivery charges were very fair (lot... See more

Rated 1 out of 5 stars

Used store over the years and over tine soil pipe purchased ( along with multiple other items on large reno) literally turned grey/white. Not the easyest of installs and one you do once and don... See more

Company replied

Company details

  1. Building Materials Supplier

Written by the company

Operating in Barnsley, South Yorkshire since 1992, and limited company formed in 2009 following the opening of our second branch in Castleford, West Yorkshire. We have a wealth of knowledge amongst our staff between our branches who thrive off helping our customers and providing the correct materials for their jobs. Here at Building Plastics Direct we pride ourselves on stocking great quality products at affordable prices, we are proud of the products that we stock in which if we weren’t willing to install the product on our own homes then we simply wouldn’t stock it. In fact quite a lot of our products are installed on our homes from Cast Iron Effect guttering to EPDM roofs, from 110mm underground drainage to our Fascia & Soffit range. Most of which our staff have installed by themselves therefore giving them hands on knowledge of the products which they are able to pass onto our customers.


Contact info

3.1

Average

TrustScore 3 out of 5

142 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars
buildingplasticsdirect.co.uk logo

Reply from buildingplasticsdirect.co.uk

Hi Craig,

Sorry to hear you haven't received your item yet.

After looking at the tracking: ZDBJUI031990 Courier XDP, This shows as delivered on the 3rd of this Month. Can you confirm this is the case?

Kind Regards
Benjamin Elsworth
Building Plastics Direct

Rated 1 out of 5 stars

Item not delivered and no response from…

Item not delivered and no response from the company to tell me when I will hopefully get it!

September 1, 2022
buildingplasticsdirect.co.uk logo

Reply from buildingplasticsdirect.co.uk

Hi Brodie,

Apologies for the delay. As we have spoken via Telephone since, to confirm we have refunded the order for you.

Apologies for the inconvenience this may have caused

Kind Regards
Benjamin Elsworth
Building Plastics Direct

Rated 2 out of 5 stars

Great company to deal with but !!…

Great company to deal with but their Achilles heel is a contract with XDP express to deliver products which is neither an express more a snail mail….basically waited all week for building products,they turned up on a Saturday when we were not on site so the client was troubled with taking delivery.

July 31, 2022
Rated 5 out of 5 stars

Great service and great prices.

Ordered online at 10pm & has phone call at 930am next day to check I was collecting and didn't need it delivering.
Dropped in at lunch time to collect and everything all sat waiting for me, even threw in a joining clip as I had to cut the dry verge to fit it in my van.
Top lads and I won't hesitate to use them again when the need arises.

July 22, 2022
Rated 5 out of 5 stars

2 rolls of lead flashing

Ordered 2 rolls of lead flashing at a great price including delivery to a Scottish island where many businesses won't deliver or have exorbitant delivery charges. The rolls were very heavy, well wrapped and arrived promptly. Excellent service and product. Also made from recycled lead so as green as lead can be! Definitely recommend.

July 12, 2022
Rated 5 out of 5 stars

Good service

Good service, prompt delivery and competitive pricing. Excellent, just what customers want!

July 5, 2022
Rated 5 out of 5 stars

All good !!

Clear website & order process, items in stock & promptly delivered, received in good condition, keen prices

June 17, 2022

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