Order a month b4 mother's day and didnt arrive until 3 and half weeks after mother's day. I even paid extra for the fastest shipping they offered, advertised as 4 day shipping.... Came broke, wrong an... See more
Company replied
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Order a month b4 mother's day and didnt arrive until 3 and half weeks after mother's day. I even paid extra for the fastest shipping they offered, advertised as 4 day shipping.... Came broke, wrong an... See more
Company replied
I have placed my order two weeks ago, I still have not yet received my order. I have emailed the support team and have received no response yet. I first made a mistake the with cvc of my card and... See more
Company replied
The delivery was refused for an unknown reason. Second delivery was attempted two days later, already after the recipient's Birthday. She was constantly bombarded by messages and phone calls regarding... See more
Company replied
With several choices out there, it's a challenge to find the right company to fulfil such a project. From the start, Build My Gift were professional and eager to ensure that we received the best... See more
Making gift-giving easy, Build My Gift offers users the chance to create a bespoke gift box for their chosen recipient. Choose from our selection of luxuries to create the perfect gift or select from our beautifully assembled pre-curated boxes. Whatever the occasion, we've got it covered.
United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Build My Gift
I hunted around for a site which allowed you to build your own gift basket and build my gift had by far the best range of gifts to select from at varying price ranges. The gift box was delivered within a few days of purchasing which was great considering I had expected a delay due to COVID. The presentation was lovely and really high quality plus the note was hand written which I thought was a lovely touch. Will definitely be using this site again!

Reply from Build My Gift
Good communication from purchase to delivery.
A good variety of gifts which are suitable for every occasion.
This was a gift for a baby shower as due to covid 19 the party couldn't go ahead. The only downside was many items were out of stock, again I blame the virus for this and high demand. Having said this the delivery arrived much sooner than I expected , I would recommend this bussiness.

Reply from Build My Gift
Beautifully presented. My daughter was delighted with everything. My only suggestion would be a better range of cards to enclose. I’ve already told friends about Build My Gift. Thank you.

Reply from Build My Gift
I wanted to get something for my partner’s birthday during lockdown and this was perfect! The packaging was beautiful and it was so carefully done, he absolutely loved it. The opportunity to make something unique and so thoughtful for someone is brilliant. Couldn’t be happier!

Reply from Build My Gift
Amazing service and updates for delivery to a friends house

Reply from Build My Gift
The delivery was refused for an unknown reason. Second delivery was attempted two days later, already after the recipient's Birthday. She was constantly bombarded by messages and phone calls regarding delivery but no delivery attempted. This order only created hassle and troubles. I understand this mostly the fault of the delivery company, but the whole experience was ruined.

Reply from Build My Gift
Brilliant customer service with any questions/queries I had whilst ordering and the gift was great when it arrived.
Such a great choice of gifts to include and excellent quick service
Thank you for the smooth, easy no fuss process. The recipient was very happy 😊
My friend loved her gift, I went with the handcream, champagne & Chocolates & they were top quality. Worth the pennies! Thank you, would definitely use again x
I found build my gift after searching for ages on google for a gift to send to a friend given that in the current circumstances I cannot celebrate with her. I couldn’t be happier with my purchase and have gone on to order two more for others. Will definitely use again.
Great service arrived a day later than expected but we were delighted itt arrived. Solved a problem about getting a birthday present to our daughter in law.
delivered promptly and beautifully packaged
What a great service Build My Gift offers. Very useful during these very difficult times, and such a nice way to be able to let someone know you’re thinking of them on their birthday, when you can’t be together in person. Thank you!
Honestly am so happy with my purchase from build my gift, delivery was prompt and secure, giving me a one hr window, easily moved. When my gift arrived it was in the most amazing gift box. Am so excited to give this gift, wish I was keeping it to be honest. Will 110 per cent be ordering again. Very impressed. And trust me I have high standards and am easily disappointed so well done build my gift.
Made my friends birthday in these difficult times
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