Bought a Roblox Asset Pack, and all of the Assets were stolen, reached out via support and provided much evidence yet said 'For legal reasons, we are unable to handle disputes over the ownership of a... See more
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See what reviewers are saying
Built by bit DOES NOT CARE about You. If you have any issues with a mod creator, Good Luck. You have nobody on your side at builtbybit to help you. I encourage anyone to file a formal complaint with... See more
This website sells stolen assets, and their staff protects those people. the moment you buy and realize its stolen assets and try to dispute it, your messages will get deleted, reviews deleted and ref... See more
Great platform, they’re always helpful and there when you need them. They’re also always looking for ways to improve and are very transparent in their intentions. As a creator I give BuiltByBit 1... See more
Bad Support
I cant recommend this plattform. The Support is absoulutely Terrible. They've banned me 3 Times for creating multiple accounts without telling me before even tho I told them via Tickets so often that I dont WANT OR NEED that one account that never gets banned. Now they also restricted the Account they do not ban. Terrible plattform. Can't recommend!
August 4, 2024
Unprompted review
Horrible I bought a map for roblox and…
Horrible I bought a map for roblox and it was supposed to be a British army map but it only uses Australian army assets and they wont give me a refund
July 27, 2024
Unprompted review
They removed my product which was not…
They removed my product which was not in violation of TOS, and then banned me for "Ban evasion". It is my first time using the platform, how could I have been banned. When I opened a support ticket, I have since been ignored. Same happened for my product.
July 19, 2024
Unprompted review
Dreadful
Moderators that are out of touch, rude and an overall platform that shows no care for their community.
Nonsensical rules & policies as well as awful staff that ruin the experience
July 2, 2024
Unprompted review
I don't recommend this platform
I don't recommend this platform, it's a ghost platform with non-serious people, I asked for an invoice for a product I ordered and even after 1 week I didn't receive anything, not even a response to my messages.
June 8, 2024
Unprompted review
Bad customer service…
Had nothing but Horrible experiences here they let sellers change the description/terms after the sale and rip people off its sad if you leave a bad review the seller puts in a depute and will just have it removed so the cycle of people getting ripped off just continues i highly recommend not spending a dime on here the free content people post is better them the paid content lol
March 30, 2024
Unprompted review
no buyer protection
If the seller decides to revoke the license of the product, you cannot defend yourself. In my case, the vendor revoked all my licenses for his product worth about $45 based on the fact that I wrote a negative review that the vendor didn't like. It would be good for BuildByBit to do more to protect buyers from these vendor practices and not allow licenses to be taken away for no reason.
December 1, 2023
Unprompted review
slightly better Support than fiver cant…
slightly better Support than fiver cant provide any real support if the seller deletes a product you bought you s**t out of luck No buyer protection wouldn't buy from here and would not really recommended
February 1, 2023
Unprompted review
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