bulk.com/se Reviews 8,819

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Disgusting taste, used to buy their vegan-protein all the time before with brown rice and pea-proteins but then they changed up the recipe and started using soy in it, so I gave up for a while B... See more

Company replied

Rated 5 out of 5 stars

High quality products available at a very reasonable price. I'm very satisfied with bulk products and always prefer their products over other brands whenever possible. I especially like their products... See more

Company replied

Rated 4 out of 5 stars

Ordered 2 boxes of almond butter, both were rancid and I had to write customer support. They replied within 3 days days, very friendly, and told me they’d reimburse me without hesitation. That’s custo... See more

Company replied

Rated 5 out of 5 stars

I think it's hard to track or compare the results, but when it comes to the powder itself, it's really tasty, and powdery and, though it may be hard to dissolve because of that, it's fine if one shake... See more


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Rated 3 out of 5 stars

Not impressed

1. Good product.
2. Too Many messages about its arrival and it is annoying with 5 messages about the same thing.
3. You forgot to inform in the message Where you delivered it.
4. The product was all broken and not handled well by the mailservice. All carchoal pills all over the place in the envelope.

November 16, 2022
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Reply from bulk.com/se

Hi,

Thank you for contacting us and for your review . My apologies for responding in English. 

We are very sorry to hear that you have encountered these issues with us.

Obviously we understand your disappointment and therefore I sent you an email in order to discuss these problems with you and find a solution if necessary.

In the meantime, have a great day 

Lorenzo

Bulk™ Customer Support

Rated 1 out of 5 stars

Although delivery was fast

Although delivery was fast, the protein was not what I was expecting in terms of quality.

November 11, 2022
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Reply from bulk.com/se

Hi there!

Thanks for leaving us your review, welcome to Bulk! 

We're very sorry to hear that our Vegan Protein Powder wasn't what you were expecting. 

Our vegan products, all have a very subjective and almost 'earthy' taste due to the natural ingredients and the characteristics of the products, especially when unflavoured. 

They can take a little time to get used to, as they are made with Protein sources from Brown Rice, Quinoa and Pea Proteins. This can cause the texture to be a little bit gritty, unlike whey protein.

What we can suggest is to try a plant-based milk alternative, this will help with the flavouring to come through, or possibly mix this powder into a smoothie with some other products such as Cocoa powder or frozen berries. This will help to mask the taste and possibly the texture that you are unhappy with.

I've just sent you an email with a gesture I hope you will be happy with. 

Looking forward to your reply. 

Conor
Bulk™ Customer Support

Rated 1 out of 5 stars

spam

The products are good but you are spamming me with emails ever since I ordered something.
I even asked to be removed from the mailing, but you still spam me.
Which means I will block you entirely.
bye.

October 26, 2022
bulk.com/se logo

Reply from bulk.com/se

Hi there!

Thank you for leaving us a review :)

Sorry to hear you've been receiving too many emails from us about our offers!

We like to keep our customers updated on our great deals, but I understand this isn't for everyone.

From what I can see you have  already contacted our customer service and we have unsubscribed from our newsletter, please keep in mind that this process can take 5 working days

If you have more questions feel free to drop us an email hello@bulk.com 

Take care and bye for now!

Rated 2 out of 5 stars

Terrible costumer service

Unfortunately, I've been having terrible costumer service for a while. In a quick time span, I've become a regular costumer, ordering many things in the past month. However, I've been feeling nothing but frustration with how you communicate with your costumer. One day, I simply could not log in on my account, with the following message "yout account has been temporarily disabled". Then, I received a message telling me one of my orders had supposedly been canceled. In truth, it hadn't. Finally, one of my latest orders was expected to arrive on Friday 7. Then on Monday 10. Now, on Wednesday 12. God knows what will happen with my other latest order. I simply don't know if I can trust you any longer, which means that I don't know if I can trust you with my money, even though I really tried to like the company.

October 11, 2022
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Reply from bulk.com/se

Hi,

Thanks for your recent review, I am sorry to hear about this.

I can see you have been in touch and we have directed you to your parcel's location in a local pick up centre.

If there is anything else we can do, please get in touch: hello@bulk.com

I hope you have a great day!

Rated 1 out of 5 stars

Not received order

October 5, 2022
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Reply from bulk.com/se

Hi,

Thanks for getting in touch, I am so sorry to hear about this,

I can see you haven’t reached out to us yet.

Please do contact us: hello@bulk.com quoting this review and we can investigate what has happened here.

I will keep an eye out for your email :)

Rated 4 out of 5 stars

Great price and quality

Product is as advertised and good quality, especially for the low price. Shipping was good and arrived fairly quickly despite being an international shipment. Will definitely be ordering from them again!

September 16, 2022
Rated 3 out of 5 stars

It is ok

It is ok, some prices are good, other not so much. Quality not very high, sugar free products not tasty as they use sucralose. My delivery took more than a week, and they sent a box twice the size nessasary full of paper. It was really hard to get it home from the post office.

September 1, 2022
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Reply from bulk.com/se

Hi there,

Thanks for your recent review,

I am sorry to hear about the delay, we will of course have to investigate this with our courier.

I am pleased to see this has been delivered, which is great news.

If you have any more problems please email us: hello@bulk.com and we can help you out.

I hope you enjoy your day.

Rated 1 out of 5 stars

Order is very late

September 10, 2022
bulk.com/se logo

Reply from bulk.com/se

Hi, 

Thanks for getting in touch, I am so sorry to hear about this,

I can see you haven’t reached out to us yet.

Please do contact us: hello@bulk.com quoting this review and we can investigate what has happened here.

I will keep an eye out for your email :)

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